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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    pi 3B, issue blank screen after execute emulationstation

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    • mituM
      mitu Global Moderator @michaeltamsil
      last edited by

      @michaeltamsil OK, so the EDID is read from the monitor by the Raspberry PI, maybe the HDMI cable is not working right or the power adaptor is not enough to feed the Pi (the recommended power supply for a Pi3 is 5V/2.5A).
      If you add just hdmi_safe=1 to your config.txt, do you get a video output from EmulationStation ?

      M 1 Reply Last reply Reply Quote 0
      • M
        michaeltamsil @mitu
        last edited by

        @mitu

        • already changed hdmi_save=1 and reboot
        • show list of service started then show retropie screen
        • shows retropie welcome on console mode
        • type emulationstation then blank screen

        additonal info

        • already tried install retropie-4.5-rpi2_rpi3 & no luck
        • already tried other hdmi cable & no luck
        • sometimes if low power happen, will show thunder icon on right top
        • if i install raspbian desktop, will show the desktop environment

        is there a way to run emulationstation with mode debug so i can see what's going on emulationstation?

        thanks

        mituM 1 Reply Last reply Reply Quote 0
        • mituM
          mitu Global Moderator @michaeltamsil
          last edited by

          @michaeltamsil said in pi 3B, issue blank screen after execute emulationstation:

          already changed hdmi_save=1 and reboot

          It's hdmi_safe, not hdmi_save.

          is there a way to run emulationstation with mode debug so i can see what's going on emulationstation?

          Yes, run with emulationstation --debug and then you can find the log file in $HOME/.emulationstation/es_log.txt.

          M 1 Reply Last reply Reply Quote 0
          • M
            michaeltamsil @mitu
            last edited by michaeltamsil

            @mitu

            • already change hdmi_safe=1
            • already run emulationstation --debug, still blank screen & don't know how to reboot, so i plug out the power.
            • checkout $HOME/.emulationstation/es_log.txt is empty
            • do again emulationstation --debug & capture the message before going to blank screen

            response from emulationstation --debug

            Parsing XML file "/opt/retropie/supplementary/emulationstation/resources/mamenames.xmI"
            Parsing XML file "/opt/retropie/supplementary/emulationstation/resources/mamebioses.xmi"
            Parsing XML file "/opt/retropie/supplementary/emulationstation/resources/mamedevices.xmI"

            Creating window
            Created window successfully.
            GL vendor: Broadcom
            GL renderer: VideoCore IV HW
            GL version: OpenGL ES-CM 1.1
            Checking available OpenGL extensions...
            ARB_texture_non_power_of_two: MISSING

            1 Reply Last reply Reply Quote 0
            • mituM
              mitu Global Moderator
              last edited by

              Seems like EmulationStation starts fine, but I can't figure out why there's no output. The hdmi_safe option should get you a (safe) 640x480 resolution which should be supported by most displays, but if that still doesn't work, then the only thing remaining is the power source.

              If you write a Raspberry Pi OS image instead of RetroPie, do you get a proper video output ?

              Thorr69T M 2 Replies Last reply Reply Quote 0
              • Thorr69T
                Thorr69 @mitu
                last edited by

                @mitu Any chance this could be a bad theme? The original post seems to indicate that it worked for a while and then started acting up later.

                RPi 3b
                Official PSU
                Official RetroPie image
                Pandora's Box 5 controller

                mituM 1 Reply Last reply Reply Quote 1
                • mituM
                  mitu Global Moderator @Thorr69
                  last edited by mitu

                  @Thorr69 Could be.
                  @michaeltamsil did you change the default theme to another theme ? Can you post the entire es_log.txt on pastebin.com ?

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                  • M
                    michaeltamsil @mitu
                    last edited by

                    @mitu said in pi 3B, issue blank screen after execute emulationstation:

                    then the only thing remaining is the power source

                    i will try to find other power source in couple days

                    If you write a Raspberry Pi OS image instead of RetroPie, do you get a proper video output ?

                    yes, shows desktop like windows

                    1 Reply Last reply Reply Quote 0
                    • M
                      michaeltamsil @mitu
                      last edited by

                      @mitu i'm not changing the theme.
                      $HOME/.emulationstation/es_log.txt, the file exist, but content inside it is empty

                      1 Reply Last reply Reply Quote 0
                      • M
                        michaeltamsil
                        last edited by

                        i tried lakka
                        will show icon in the middle, then blank screen.

                        now i'm trying recalbox, just want to see it' run well or not

                        1 Reply Last reply Reply Quote 0
                        • M
                          michaeltamsil
                          last edited by michaeltamsil

                          already used adaptor 5 volt 3 Ampere still blank screen

                          • already tried retropie-buster-4.6-rpi2_rpi3 to 4.8, still blank screen
                          • already tried, lakka, batocera and recalbox,
                            • show list run services
                            • show splash screen
                            • blank screen

                          not yet & will tried reset EEPROM

                          1. is there a way to reset EEPROM raspberry pi 3B to factory reset (empty)?
                          mituM 1 Reply Last reply Reply Quote 0
                          • windgW
                            windg
                            last edited by windg

                            Do you have the same symptoms with a different monitor ? Also, if your monitor has a second hdmi port, try that as well.

                            My English isn't at a good level.

                            1 Reply Last reply Reply Quote 0
                            • mituM
                              mitu Global Moderator @michaeltamsil
                              last edited by

                              @michaeltamsil said in pi 3B, issue blank screen after execute emulationstation:

                              is there a way to reset EEPROM raspberry pi 3B to factory reset (empty)?

                              There's no EEPROM for the Rpi3, only the RPI4 model has it.

                              1 Reply Last reply Reply Quote 0
                              • M
                                michaeltamsil
                                last edited by

                                @windg said in pi 3B, issue blank screen after execute emulationstation:

                                Do you have the same symptoms with a different monitor ? Also, if your monitor has a second hdmi port, try that as well.

                                already tried on samsung, and tried second hdmi port.
                                will show up list of starting services.
                                show splash screen.
                                show again list of starting services.
                                then blank screen.

                                @mitu said in pi 3B, issue blank screen after execute emulationstation:

                                There's no EEPROM for the Rpi3, only the RPI4 model has it.

                                well, i feel it's firmware.

                                already tried batocera (2 different version), lakka, recalbox, retropie (3 different version & my backup 2 *.img from (2019)).
                                the symptoms are same.

                                pls don't try sudo rpi-update i don't want you guys get like me.
                                probably. i did sudo rpi-update then got this problem.

                                uname -a
                                Linux raspberrypi 6.1.23-v7+ #1643 SMP Tue Apr 11 20:21:20 BST 2023 armv7l GNU/Linux

                                sudo vcgencmd version
                                Mar 21 2023 17:25:34
                                Copyright (c) 2012 Broadcom
                                version 3cc1c2dfc5460da9e1a0a4f48b48ab508c48bfe5 (clean) (release) (start)

                                already tried some version of firmware with
                                sudo rpi-update (COMMIT_TAG)
                                the COMMIT_TAG came from https://github.com/Hexxeh/rpi-firmware/commits/master
                                and find kernel: Bump to x.xx.xx
                                for example kernel: Bump to 5.10.73 and it's
                                https://github.com/Hexxeh/rpi-firmware/commit/da70b00a9c8c5c1616113b6badd3d96fae504cff
                                sudo rpi-update da70b00a9c8c5c1616113b6badd3d96fae504cff

                                already tried some COMMIT TAG from https://github.com/raspberrypi/firmware/commit. it's failed

                                i already run sudo rpi-update with out add commit tag. and result uname -a and sudo vcgencmd version like above

                                the interesting part is when i run on ssh with command emulationstation --debug get message
                                Apr 16 08:03:39 lvl2: Creating window...

                                • failed to open vchiq instance

                                and still get blank screen.

                                when try sudo rpi-update (COMMIT_TAG) from https://github.com/Hexxeh/rpi-firmware/commit/78c1429cc1d5a200d824d2629c3ceba4ba4617fe
                                or version 5.10.17 (2021-02-22)
                                it get's
                                Apr 15 20:52:23 lvl2: Creating window...
                                Apr 15 20:52:23 lvl2: Created window successfully.
                                Apr 15 20:52:23 lvl2: GL vendor: Broadcom
                                Apr 15 20:52:23 lvl2: GL renderer: VideoCore IV HW
                                Apr 15 20:52:23 lvl2: GL version: OpenGL ES-CM 1.1
                                Apr 15 20:52:23 lvl2: Checking available OpenGL extensions...
                                Apr 15 20:52:23 lvl2: ARB_texture_non_power_of_two: MISSING
                                Apr 15 20:52:23 lvl2: Loading system config file /etc/emulationstation/es_systems.cfg...
                                Apr 15 20:52:23 lvl1: Warning from theme "/etc/emulationstation/themes/carbon/amstradcpc/theme.xml"
                                (from included file "/etc/emulationstation/themes/carbon/amstradcpc/../carbon.xml")
                                could not find file ""

                                and still blank screen.

                                i'm curious with you guys, can help me with run uname -a, sudo vcgencmd version and run via ssh emulationstation --debug where it can run emulationstation. so i can compare and will try figure out

                                thanks

                                mituM 1 Reply Last reply Reply Quote 0
                                • mituM
                                  mitu Global Moderator @michaeltamsil
                                  last edited by

                                  [..[
                                  already tried on samsung, and tried second hdmi port.
                                  will show up list of starting services.
                                  show splash screen.
                                  show again list of starting services.
                                  then blank screen.

                                  Seems like when the resolution change or a busier GPU/system results in the black screen.

                                  [...]
                                  well, i feel it's firmware.

                                  already tried batocera (2 different version), lakka, recalbox, retropie (3 different version & my backup 2 *.img from (2019)).
                                  the symptoms are same.

                                  Then the issue is not software - but a hardware one. It's strange because the hdmi_safe should boot with a very low resolution, which should help with wonky HDMI cables that fail on 1080p. Having the image shown on boot means the HDMI port is ok. Since you get the voltage drop icon, I'd say it's the power that's faulty.

                                  pls don't try sudo rpi-update i don't want you guys get like me.

                                  That's not recommended for regular updates and you shouldn't use it, especially since Buster based system may not getting the same testing by the RPT teams, with the latest kernel/firmware.

                                  [...]
                                  i'm curious with you guys, can help me with run uname -a, sudo vcgencmd version and run via ssh emulationstation --debug where it can run emulationstation. so i can compare and will try figure out

                                  The EmulationStation log is the same, the firmware/kernel version are probably different on a system where rpi-update hasn't been run. The version will not help you much, but if you want to revert the rpi-update changes, you should reinstall the kernel/firmware by running

                                  sudo apt-get install --reinstall raspberrypi-bootloader raspberrypi-kernel
                                  
                                  1 Reply Last reply Reply Quote 0
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