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Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

Samsung TV "Mode Not Supported"

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samsungmodeoutputhdmi problem
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  • J
    josiemy
    last edited by 29 Dec 2016, 17:45

    I found a similar issue in another thread, but it doesn't appear to have a solution. I hope someone can help me figure this out. I installed retropie as directed and it works perfectly on my son's television. However, when I switch to our main TV, a Samsung, I get the message "mode not supported." Does anyone know of a fix for this other than getting a converter box to change the HDMI to RCA? From the little I've found out about it, it appears to be a Samsung/pi compatibility issue...

    FYI: I am a newbie to using a raspberry pi -like many, found it as an alternative when the NES classic wasn't available. I am good with computers and used to build my own back in the late 90s, but its been a while and this is a new technology for me. If there are other ways to fix it, please feel free to over-explain.

    B 1 Reply Last reply 29 Dec 2016, 17:49 Reply Quote 0
    • B
      BuZz administrators @josiemy
      last edited by 29 Dec 2016, 17:49

      @josiemy Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

      Did you try forcing a mode in /boot/config.txt ?

      eg

      hdmi_force_hotplug=1
      hdmi_group=1
      hdmi_mode=16
      

      To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

      J A 2 Replies Last reply 30 Dec 2016, 02:08 Reply Quote 0
      • J
        josiemy @BuZz
        last edited by 30 Dec 2016, 02:08

        @BuZz Perfect thank you! This solved it!

        B 1 Reply Last reply 30 Dec 2016, 04:24 Reply Quote 1
        • B
          BuZz administrators @josiemy
          last edited by 30 Dec 2016, 04:24

          @josiemy glad it's sorted :)

          To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

          1 Reply Last reply Reply Quote 0
          • A
            ameis314 @BuZz
            last edited by 22 Sept 2017, 21:54

            @buzz

            this may be a simple question but i've searched the the FAQ and the other posts and i cant find it answered anywhere...

            how do i open the config.txt to edit these settings?

            J 1 Reply Last reply 22 Sept 2017, 22:14 Reply Quote 0
            • J
              jonnykesh @ameis314
              last edited by 22 Sept 2017, 22:14

              @ameis314 Easiest way is in the terminal sudo nano /boot/config.txt Make the changes then CTRL+X to exit Y to save then enter to write, Then reboot.

              A 1 Reply Last reply 22 Sept 2017, 22:52 Reply Quote 0
              • A
                ameis314 @jonnykesh
                last edited by 22 Sept 2017, 22:52

                @jonnykesh

                Thanks, that worked (i was able to edit through the text doc as well) but my issue is still happening.

                I have changed around a few of the settings to lower the resolution to 720//lower the HRz to 50// forcing the group to set and nothing seems to make a difference. It works perfectly on my Acer computer monitor but my samsung TV will only display the "mode not supported" box.

                are there other solutions i have not tried yet? the TV model is a Samsung PN51D430A3D
                if it helps. my googlefu is not strong enough and it keeps leading me back to this post.

                thanks for any help you are able to provide

                J 1 Reply Last reply 23 Sept 2017, 18:19 Reply Quote 0
                • J
                  jonnykesh @ameis314
                  last edited by jonnykesh 23 Sept 2017, 18:19

                  @ameis314 Run this command in terminal tvservice -m CEA It will tell you what your TV is capable of supporting. Post the results here.
                  Mine for eg is:

                  Group CEA has 15 modes:
                             mode 1: 640x480 @ 60Hz 4:3, clock:25MHz progressive 
                             mode 2: 720x480 @ 60Hz 4:3, clock:27MHz progressive 
                             mode 3: 720x480 @ 60Hz 16:9, clock:27MHz progressive 
                             mode 4: 1280x720 @ 60Hz 16:9, clock:74MHz progressive 
                             mode 5: 1920x1080 @ 60Hz 16:9, clock:74MHz interlaced 
                    (prefer) mode 16: 1920x1080 @ 60Hz 16:9, clock:148MHz progressive 
                             mode 17: 720x576 @ 50Hz 4:3, clock:27MHz progressive 
                             mode 18: 720x576 @ 50Hz 16:9, clock:27MHz progressive 
                             mode 19: 1280x720 @ 50Hz 16:9, clock:74MHz progressive 
                             mode 20: 1920x1080 @ 50Hz 16:9, clock:74MHz interlaced 
                             mode 21: 720x576 @ 50Hz 4:3, clock:27MHz x2 interlaced 
                    (native) mode 31: 1920x1080 @ 50Hz 16:9, clock:148MHz progressive 
                             mode 32: 1920x1080 @ 24Hz 16:9, clock:74MHz progressive 
                             mode 33: 1920x1080 @ 25Hz 16:9, clock:74MHz progressive 
                             mode 34: 1920x1080 @ 30Hz 16:9, clock:74MHz progressive 
                  

                  So I would use:

                  hdmi_group=1
                  hdmi_mode=16
                  

                  Don't just change the values randomly. Also make sure the hashes # are removed from the front of the line to activate the setting. Also make sure to reboot after the change as these settings are loaded on boot and can't be changed on the fly.

                  1 Reply Last reply Reply Quote 0
                  • R
                    rrs
                    last edited by 3 Aug 2018, 17:12

                    I need help with this - my Samsung TV is about 12 years old. I've tried altering the config to no avail.

                    Any ideas?

                    E 1 Reply Last reply 3 Aug 2018, 17:36 Reply Quote 0
                    • E
                      edmaul69 @rrs
                      last edited by 3 Aug 2018, 17:36

                      @rrs run the command in the post directly above yours. It tells you how to do it.

                      1 Reply Last reply Reply Quote 0
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