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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Cannot close Kodi 17.3!

    Scheduled Pinned Locked Moved Help and Support
    kodikodi 17.3
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    • VisheraV
      Vishera
      last edited by

      When trying to exit Kodi 17.3, everything freezes on a black screen, and then it boots back into Kodi. I've tried both Exit and Shutdown System but both have the same result. I end up having to reboot my pi just to get out of kodi...

      AlexMurphyA 1 Reply Last reply Reply Quote 0
      • AlexMurphyA
        AlexMurphy Banned @Vishera
        last edited by

        @Vishera I haven't had any issues with 17.3 and have been using it extensively since release. The black screen and hanging used to be an issue on KODI on the Pi but this is resolved. It is most likely one of the "unofficial" addons you are using. Certain ones are known to cause a hang as they just refuse to close down properly.

        VisheraV 1 Reply Last reply Reply Quote 0
        • VisheraV
          Vishera @AlexMurphy
          last edited by BuZz

          @AlexMurphy Doesn't really help me. I only have 3 addons.. [removed], and Youtube... and they are all up to date..It does dump a crash log when it attempts to close, but I am not sure what I'm looking for in there.

          AlexMurphyA BuZzB 2 Replies Last reply Reply Quote -1
          • AlexMurphyA
            AlexMurphy Banned @Vishera
            last edited by

            @Vishera Well, I'm sorry I wasn't able to give you a solution with my first reply... What I am saying is that it is not an issue with KODI or RetroPie so the problem is specific to you. If you want to post your log on pastebin or similar site I'll look at it when I get a chance and see if anything unusual jumps out at me.

            VisheraV 1 Reply Last reply Reply Quote 0
            • VisheraV
              Vishera @AlexMurphy
              last edited by

              @AlexMurphy It's just weird. When I first installed Kodi yesterday it quit just fine. Came back to it today and now it won't shut down.

              Here's the pastebin

              Hopefully I can get this resolved.. it's a royal PITA.

              AlexMurphyA 1 Reply Last reply Reply Quote 0
              • BuZzB
                BuZz administrators @Vishera
                last edited by

                @Vishera https://retropie.org.uk/forum/topic/2/forum-rules

                To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

                VisheraV 1 Reply Last reply Reply Quote 0
                • AlexMurphyA
                  AlexMurphy Banned @Vishera
                  last edited by

                  @Vishera First thing I notice is you have the 4.4.50 kernel. The latest is 4.9.24. Update using sudo apt-get update then sudo apt-get dist-upgrade. Nothing really jumping out, it actually seems to shutdown pretty cleanly. The only thing I see is the error from YouTube. Uninstall this addon and try again. Also try turning off uPNP server.

                  VisheraV 2 Replies Last reply Reply Quote 0
                  • VisheraV
                    Vishera @BuZz
                    last edited by

                    @BuZz Sorry! forgot to remove that hah

                    1 Reply Last reply Reply Quote 0
                    • VisheraV
                      Vishera @AlexMurphy
                      last edited by

                      @AlexMurphy I'll try updating the kernel and removing youtube. I guess all else fails I uninstall Kodi and re-install? would that even make a difference?

                      1 Reply Last reply Reply Quote 0
                      • VisheraV
                        Vishera @AlexMurphy
                        last edited by Vishera

                        @AlexMurphy I removed the youtube addon, and updated the Kernel.. STILL the same issue. I can't exit out of Kodi without having to send a reboot command..

                        Here's my new crashlog

                        AlexMurphyA 2 Replies Last reply Reply Quote 0
                        • AlexMurphyA
                          AlexMurphy Banned @Vishera
                          last edited by

                          @Vishera Try turning
                          10:51:11.399 T:1720972208 NOTICE: INDIGO NOTICE: SCRIPT BLOCKER ON
                          10:51:11.471 T:1720972208 NOTICE: INDIGO NOTICE: Checking for Malicious scripts

                          this off.

                          1 Reply Last reply Reply Quote 0
                          • AlexMurphyA
                            AlexMurphy Banned @Vishera
                            last edited by

                            @Vishera Did you do a fresh install of Krypton 17.x or did you update from Jarvis 16.x? I ran into issues doing an update and opted for a fresh install from scratch just to be sure.

                            VisheraV 2 Replies Last reply Reply Quote 0
                            • VisheraV
                              Vishera @AlexMurphy
                              last edited by

                              @AlexMurphy Still crashes. It was a fresh install of Krypton

                              1 Reply Last reply Reply Quote 0
                              • VisheraV
                                Vishera @AlexMurphy
                                last edited by

                                @AlexMurphy how would I delete kodi so I can do a fresh install? Just through the retropie setup? or is there a deeper way to remove any trace of kodi files?

                                BuZzB AlexMurphyA 2 Replies Last reply Reply Quote 0
                                • BuZzB
                                  BuZz administrators @Vishera
                                  last edited by BuZz

                                  @Vishera rm -rf ~/.kodi will uninstall all user installed kodi files.

                                  To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

                                  1 Reply Last reply Reply Quote 0
                                  • AlexMurphyA
                                    AlexMurphy Banned @Vishera
                                    last edited by AlexMurphy

                                    @Vishera Yeah, you need to totally obliterate any trace of KODI, including the userdata folder as it will remain even after an uninstall. Run sudo apt-get remove --purge kodi from the CLI first.

                                    1 Reply Last reply Reply Quote 0
                                    • VisheraV
                                      Vishera
                                      last edited by

                                      I removed kodi using sudo apt-get remove --purge kodi and then ran rm -rf ~/.kodi

                                      I then went back in and re-installed.. as soon as I open it up, my add ons and everything are there so something didn't get completely removed. I tried exiting, and it worked once. then after that the same crap keeps happening. This is getting very annoying that I seem to be the ONLY person with this issue and that it isn't working like it should be.. hmmm

                                      AlexMurphyA 1 Reply Last reply Reply Quote 0
                                      • AlexMurphyA
                                        AlexMurphy Banned @Vishera
                                        last edited by

                                        @Vishera That's odd. Try specifically deleting the userdata directory. sudo rm -f /home/pi/.kodi/userdata

                                        VisheraV 1 Reply Last reply Reply Quote 0
                                        • VisheraV
                                          Vishera @AlexMurphy
                                          last edited by

                                          @AlexMurphy Someone on a FB group suggested disabling the CEC adapter input, I disabled it, rebooted and it seems to be working now. weird. but hey if it's working that's all that matters whew

                                          AlexMurphyA 1 Reply Last reply Reply Quote 0
                                          • AlexMurphyA
                                            AlexMurphy Banned @Vishera
                                            last edited by

                                            @Vishera Very odd. I have had no issues with CEC since I tweaked it a bit. I'll check my settings later and post them. It"s handy being able to use the TV remote sometimes.

                                            VisheraV 1 Reply Last reply Reply Quote 0
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