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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Bluetooth not detecting any devices

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    • C
      catalyst
      last edited by

      Hello,
      I am having an issue where it seems that bluetooth isn't picking up either my keyboard nor my mouse. Bluetooth I guess is running
      If I run "service bluetooth status" I see that it is showing as active
      "Active: active (running) since Sat 2016-06-11 15:15:19 UTC; 12min ago
      Docs: man:bluetoothd(8)
      Main PID: 940 (bluetoothd)
      Status: "Running"
      CGroup: /system.slice/bluetooth.service
      -bash: pi@retropie:~: command not found
      ā””ā”€940 /usr/lib/bluetooth/bluetoothd"

      But if I run a scan via "sudo hcitool scan" I get the message:
      "Device is not available: No such device"

      Any ideas on how to debug/fix this would be greatly appreciated.

      I'm running RPi3, retropie script version appears to be at 4.0-dev.

      Many Thanks.

      1 Reply Last reply Reply Quote 0
      • BuZzB
        BuZz administrators
        last edited by

        did you use bluetooth configuration from RetroPie-Setup ? (Which will install some dependencies - eg the pi-bluetooth package if it's not already installed)

        Are you using a RetroPie pre-made image, or did you install on top of Raspbian ?

        To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

        C 1 Reply Last reply Reply Quote 0
        • C
          catalyst @BuZz
          last edited by

          @BuZz said in Bluetooth not detecting any devices:

          did you use bluetooth configuration from RetroPie-Setup ? (Which will install some dependencies - eg the pi-bluetooth package if it's not already installed)

          Are you using a RetroPie pre-made image, or did you install on top of Raspbian ?

          Retro-pie pre-image. I've tried both the bluetooth configuration from the retropie setup and also just from terminal via putty. No success with either.

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          • BuZzB
            BuZz administrators
            last edited by BuZz

            Just to confirm something - what is the output of dpkg -s pi-bluetooth ? (please wrap it in a code block on the forum)

            To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

            C 1 Reply Last reply Reply Quote 0
            • C
              catalyst @BuZz
              last edited by BuZz

              @BuZz

              Package: pi-bluetooth
Status: install ok installed
Priority: optional
Section: misc
Installed-Size: 41
Maintainer: Serge Schneider <serge@raspberrypi.org>
Architecture: armhf
Version: 0.1.1
Depends: init-system-helpers (>= 1.18~), bluez, bluez-firmware
Description: Raspberry Pi 3 bluetooth
 Loads BCM43430A1 firmware on boot
Homepage: https://github.com/RPi-Distro/rpi-bluetooth
              1 Reply Last reply Reply Quote 0
              • BuZzB
                BuZz administrators
                last edited by

                please post the output of dmesg via a pastebin site - also please try a fresh retropie-setup 3.8.1 image, (don't do anything on it - just ssh in and try sudo hcitool scan

                To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

                C 1 Reply Last reply Reply Quote 0
                • C
                  catalyst @BuZz
                  last edited by

                  @BuZz Output is here: http://pastebin.com/ktUK5ddE

                  I'll try the refresh as you suggest.

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                  • BuZzB
                    BuZz administrators
                    last edited by

                    also please format your posts on this forum - especially console output/logs etc - see https://retropie.org.uk/forum/topic/3/read-this-first

                    To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

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