Joystick not moving correctly.

dunginhawk

Good evening all.
I am having a bit of an issue with my happ style joysticks.

For whatever reason (on 2 separate machines) they will NOT move Up/Left and DOwn/Right.
Everything else works. UP, DOWN, LEFT, RIGHT, UP/Right, DOwn/Left.

I have no idea why this is happening, I am using a happ style joystick, and a usb controller board. pretty straight forward.
would love some assistance.
thanks

mitu

@dunginhawk Please provide more details about your system - https://retropie.org.uk/forum/topic/3/read-this-first

dunginhawk

Pi Model or other hardware: 3
Power Supply used: (If using a Pi) canakit 2.5a power supply
RetroPie Version Used (eg 3.6, 3.8.1, 4.1 - do not write latest): 4.2
Built From: (Pre made SD Image on RetroPie website, Berryboot, or on top of existing OS etc.. - please provide the filename of any image used) - retropie-4.2-rpi2_rpi3
USB Devices connected: LED Strip, USB Controller (for joystick), Trackball
Controller used: EG Starts Zero Delay USB Encoder w/ Happ control joystick
Error messages received: none
Log found in /dev/shm/runcommand.log (if relevant): not relevant
Guide used: (Mention if you followed a guide) - video tutorial
File: (File with issue - with FULL path)
Emulator: (Name of emulator - if applicable) lrmame2003
Attachment of config files: (PLEASE USE PASTEBIN.COM FOR LARGE LOGS)
How to replicate the problem: play a game that uses not only UP/Down/Left/Right but UP/RIght at the same time. UP/LEFT and DOWN/Right will not work.

dunginhawk

anyone have any idea here? thanks