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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Strange packet loss

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    packet lossnetwork problemping
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    • M
      misterkilgore
      last edited by

      Hi guys

      I'm a quite a newbie of retropie and linux in general, but i've had moderate success in installing a nice Raspberry Pi3 with everything i need to enjoy al my beloved Atari ST games. Everything worked pretty well until recently, when i started experiencing network issues that prevented me to menage all my roms with WINSCP. While the wifi works, it started having a 50% packet loss that renders everything unusable, it's too clunky even to connect via SSH. I've found the packet loss pinging the Pi3 from my PC.

      I exclude network and hardware problems, since the same Pi3, with a SD equipped with Librelec, works perfectly, so it must be a software problem. I don't want to format and reinstall Retropie since i've spent quite some time putting up and running a working configuration, so, what can i do to troubleshoot the problem? Are there some logs where i can look at?

      Ideas are welcome!
      Thank to everyone

      1 Reply Last reply Reply Quote 0
      • mituM
        mitu Global Moderator
        last edited by

        Please add the information requested in https://retropie.org.uk/forum/topic/3/read-this-first to your topic. Have you updated RetroPie - including the OS packages - since you installed it ?

        1 Reply Last reply Reply Quote 0
        • M
          misterkilgore
          last edited by

          Ok. The Retropie version is 4.3. By trial and error i think i've figured out the problem. In the syslog i've found this error popping out when the packet loss occurred:

          Sep 30 15:43:00 retropie bluetoothd[747]: Can't get HIDP connection info
          Sep 30 15:43:06 retropie bluetoothd[747]: connect error: Host is down (112)

          It turned out that turning on the 8bitdo bluetooth controller resolved the network problem

          ByteThisB 1 Reply Last reply Reply Quote 0
          • M
            misterkilgore
            last edited by

            Now i'm updating the whole stuff to see if this resolves the bug. It's not a problem, but thinking that disconnecting the bluetooth device compromises the network is annoying

            1 Reply Last reply Reply Quote 0
            • ByteThisB
              ByteThis @misterkilgore
              last edited by ByteThis

              @misterkilgore Bluetooth has nothing to do with WIFI. That's how you ssh with WIFI. Maybe a problem with your router or network ?

              1 Reply Last reply Reply Quote 0
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