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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Complete new guy having problems

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    • B
      beercritch
      last edited by

      I bought a canakit retropi from amazon recently and followed the supplied instruction and got things running.

      I am an old player and had a few neogeo roms floating around so installed a few and after a few tries got the right files in the right place and got things working - After that success I decided to add the rest of my roms into the PI but then my problems started.

      After I added the files (over a network) to the correct place on the PI SD card (not zip files) I rebooted the PI but when it came back on, there are no games listed at all. Tried a few reboots (just in case) and a few googles but as a complete newcomer to this I dont really have the first clue.

      Can anyone help me get to the bottom of this. I am sure its something simple as I have had things working , but for now i'm stumped

      mituM 1 Reply Last reply Reply Quote 0
      • mituM
        mitu Global Moderator @beercritch
        last edited by mitu

        @beercritch Start by adding more info about your system - https://retropie.org.uk/forum/topic/3/read-this-first.
        Each system/emulator has a list of known ROM file extensions that it accepts. They are documented in the docs for each system.
        If you copied the ROMs to the right place, but have the wrong extension, they won't show up in the list. Can you give an example of a file/ROM you copied (and where), but doesn't show up in the game list ?

        1 Reply Last reply Reply Quote 0
        • B
          beercritch
          last edited by

          thanks for the quick reply and sorry for the missing info .

          Ive got a Rasberry Pi 3 B+
          Canakit 2.5A power supply
          Not sure of my retropie version (how do i find that?)
          The emulator is emulationstation but again I dont know how to find the version
          The SD card was pre-installed and bought online as a kit to assemble.

          The files I added originally were added to the roms\neogeo\ directory. I made a further directory called knights and added into that 13 files vie windows over a local network

          kr_09.rom
          kr_18.rom
          kr_19.rom
          kr_22.rom
          kr_23e.rom
          kr_gfx1.rom
          kr_gfx2.rom
          kr_gfx3.rom
          kr_gfx4.rom
          kr_gfx5.rom
          kr_gfx6.rom
          kr_gfx7.rom
          kr_gfx8.rom

          I then rebooted the PI and this game worked - great.

          I then added more games in the same way, but now when I reboot the PI the main menu shows there is no games installed. (I just have the retropie logo center screen with a black banner above and below and access to the menus and setting screens but no link for neogeo games)

          I tried removing the games I added later in case I made a mistake somewhere just leaving the original game but the PI still boots fine but has no games listed.

          Since I have tried removing all the games and adding just the first game as I did originally but still have no games listed.

          As things stand now if I go to the file manager from the RetroPie configuration menu I can see the files in the location as stated above but the retroPie is not seeing them for some reason - or have I done something wrong along the way?

          mituM 1 Reply Last reply Reply Quote 0
          • mituM
            mitu Global Moderator @beercritch
            last edited by mitu

            @beercritch NeoGeo and Arcade ROMs must not be unzipped or renamed, they won't work this way. Leave them zipped and copy them into the corresponding folder (arcade, neogeo or fba).

            Not sure of my retropie version (how do i find that?)

            When you open the RetroPie Setup script, the version of RetroPie is shown at the top of the text screen.

            The emulator is emulationstation but again I dont know how to find the version

            Press Start and the Emulationstation menu will appear, with the version at the bottom. However, Emulationstation is not an emulator, is just a front-end to display and browse/start the games you have added to RetroPie. The emulator is shown when you start the ROM, in the Runcommand splash screen (https://retropie.org.uk/docs/Runcommand/).

            The SD card was pre-installed and bought online as a kit to assemble.

            Did it come with RetroPie installed or you installed it yourself ?

            rbakerR B 2 Replies Last reply Reply Quote 0
            • rbakerR
              rbaker @mitu
              last edited by

              @mitu "The SD card was pre-installed and bought online"

              1 Reply Last reply Reply Quote 0
              • B
                beercritch @mitu
                last edited by

                @mitu

                Ohh god I am truly a newb at this - lol

                I was absolutely sure I had unzipped the files and placed them in the Retropie Folder but it turns out I must have put the zip file into the folder and not realised. You are exactly right that the files need to remain as a .zip

                Anyhoo - A very quick learning curve for me there and thanks to you for your very quick response thats got me up and running again

                mituM 1 Reply Last reply Reply Quote 0
                • mituM
                  mitu Global Moderator @beercritch
                  last edited by

                  @beercritch You didn't answer my question.

                  B 1 Reply Last reply Reply Quote 0
                  • B
                    beercritch @mitu
                    last edited by

                    @mitu

                    I bought a kit online with the raspberry Pi, case, power supply, controllers, etc. And an SD card setup with Rasperry PI - It had instructions how to install RetroPie on top of that.

                    Too many types of Pie.

                    BuZzB 1 Reply Last reply Reply Quote 0
                    • BuZzB
                      BuZz administrators @beercritch
                      last edited by

                      @beercritch interesting. Please can you link me the Amazon item? (please use hxxp so they don't get additional traffic) They should not be including retropie pre-installed. I was under the impression canakit respected our licences.

                      To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

                      cyperghostC 1 Reply Last reply Reply Quote 0
                      • cyperghostC
                        cyperghost @BuZz
                        last edited by cyperghost

                        @BuZz I think it is more like a third seller that uses the the canakit set + RetroPie Image for full setup.

                        Selling RetroPie install is lame, but what I really dislike with passion are the 16/32/64/128GB full ROMs (or BASIC/SILVER/GOLD/PLATIN images shipped with RetroPie/Recallbox/Lacca ..... whatever you call them)

                        That's really a shame and the full installs move the RetroPie project into a bad light.

                        1 Reply Last reply Reply Quote 1
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