SNES Controller not working inside games

[skeepa]

Hi, I'm new in retropie, sorry for my basic question.

I've installed retropie 4.5.1 on Ubuntu 18.04.2 LTS and I've one SNES "generic" controller.
When I start emulationstation the controller is detected, and I can surf the menu without problems, but when I entered a NES or SNES game, the controller is not detected inside the game. I can only use the laptop keyboard inside the games.

Am I missing any basic step?

Thanks!

[mitu]

@skeepa Did you configure the controller in Emulationstation ? This will also configure the inputs for the emulators you use.

[skeepa]

@mitu yes, the controller is automatically detected, I can setup all buttons and then navigate the menu without problems. But when I enter a game I've to use keyboard to play :(

[mitu]

Can you check if you have a joystick configuration file in /opt/retropie/configs/all/retroarch-joypads ?
Get a log file from the emulator(s) - use the Runcommand launch menu when you start a game, toggle verbose logging, then (after exiting the game) post the contents of /dev/shm/runcommand.log to pastebin.com so we can take a look.

[skeepa]

I have this configuration file in /opt/retropie/configs/all/retroarch-joypads

esteban@chimuela:/opt/retropie/configs/all/retroarch-joypads$ cat usb\ gamepad\ \ \ \ \ \ \ \ \ \ \ .cfg
input_device = "usb gamepad           "
input_driver = "udev"
input_l_btn = "4"
input_start_btn = "9"
input_down_axis = "+1"
input_r_btn = "5"
input_right_axis = "+0"
input_select_btn = "8"
input_left_axis = "-0"
input_up_axis = "-1"
input_a_btn = "1"
input_b_btn = "2"
input_x_btn = "0"
input_y_btn = "3"

And here is the runcommand.log: https://pastebin.com/DnfspteM

Thanks for your help

[mitu]

It looks like your USB gamepad is detected as Player2 - the Sony Vaio keyboard is somehow detected as the 1st joypad connected:

[INFO] [udev]: Pad #0 (/dev/input/event5) supports 0 force feedback effects.
[INFO] [Autoconf]: 1 profiles found.
[INFO] [Autoconf]: no profiles found for Sony Vaio Keys (4173/0).
[INFO] [udev]: Plugged pad: usb gamepad            (2064:58625) on port #1.
[INFO] [Autoconf]: 1 profiles found.
[INFO] [autoconf]: selected configuration: /home/esteban/.config/retroarch/autoconfig/usb gamepad           .cfg
[INFO] [udev]: Pad #1 (/dev/input/event3) supports 0 force feedback effects.

You can use the advanced configuration editor and re-order the gamepads by setting the gamepad order for all Libretro based emulators.