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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Roms won’t load

    Scheduled Pinned Locked Moved Help and Support
    roms won’t load
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    • J
      jkeefe56
      last edited by jkeefe56

      Hi, I know this gets asked a lot but I’ve been googling it for two days to no avail....

      Did a manual install from raspian desktop and retropie looks good but the roms won’t load (takes me back to game select screen).

      Model or other hardware: pi 3b v1.2
      Power Supply used: novatel 10w/5v/2a
      RetroPie Version Used (eg 3.6, 3.8.1, 4.1 - do not write latest): 4.5.10
      Built From: Manual Install from this websites instructions, then chose basic install
      USB Devices connected: wireless keyboard only for now
      Controller used: keyboard
      Error messages received:
      Log found in /dev/shm/runcommand.log (if relevant):

      Parameters:
      Executing: /opt/retropie/emulators/retroarch/bin/retroarch -L /opt/retropie/libretrocores/lr-snes9x2010/snes9x2010_libretro.so --config /opt/retropie/configs/snes/retroarch.cfg "/home/pi/RetroPie/roms/snes/Earthbound (U).smc" --appendconfig /dev/shm/retroarch.cfg
      /opt/retropie/emulators/retroarch/bin/retroarch: symbol lookup error: /usr/lib/arm-linux-gnueabihf/neon/vfp/libavcodec.so.58: undefined symbol: bcm_host_is_fkms_active

      Guide used: (Mention if you followed a guide) guide on this website for manual install
      File: I’ve tried 4 or 5 different ones. All worked on desktop and wii emulator, none load here (nes, snes, n64 and atari plus I tried two genesis games that were untested...none worked)

      1 Reply Last reply Reply Quote 0
      • mituM
        mitu Global Moderator
        last edited by mitu

        RetroPie doesn't work on the desktop version of Raspbian, you need to use the Raspbian Lite (i.e. no desktop) variant. Which version of Raspbian did you use ?

        1 Reply Last reply Reply Quote 0
        • J
          jkeefe56
          last edited by

          I believe it’s 4.19.57 (one of those preloaded canakit cards as I don’t have another home pc at the moment to flash sd cards with). I do exit the desktop before launching retropie and like I said all seems well until trying to load a rom.

          1 Reply Last reply Reply Quote 0
          • mituM
            mitu Global Moderator
            last edited by

            Try updating your kernel and firmware, do an

            sudo apt-get update
            sudo apt-get upgrade
            

            and re-try.

            J 1 Reply Last reply Reply Quote 0
            • J
              jkeefe56 @mitu
              last edited by

              @mitu it’s still not working, however the upgrade did have a few “failed to fetch” on the bottom on for chromium, one for libraspberry and one for the kernel. So,...I’ll keep trying.

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              • J
                jkeefe56
                last edited by

                I did sudo apt full-upgrade and that fixed those errors, but the rom still won’t load. Same error in runcommand.log

                1 Reply Last reply Reply Quote 0
                • mituM
                  mitu Global Moderator
                  last edited by

                  It looks like something didn't get upgraded. Can you post the output of the 2 commands below:

                  apt show libraspberrypi0
                  nm /opt/vc/lib/libbcm_host.so | grep bcm_host_is_fkms_active
                  
                  1 Reply Last reply Reply Quote 0
                  • J
                    jkeefe56
                    last edited by

                    the second command didnt do anything, the first gave this...

                    pi@raspberrypi:~ $ apt show libraspberrypi0
                    Package: libraspberrypi0
                    Version: 1.20200114-1
                    Priority: optional
                    Section: libs
                    Source: raspberrypi-firmware
                    Maintainer: Serge Schneider serge@raspberrypi.org
                    Installed-Size: 3,257 kB
                    Depends: raspberrypi-bootloader (= 1.20200114-1)
                    Homepage: https://github.com/raspberrypi/firmware
                    Download-Size: 848 kB
                    APT-Sources: http://archive.raspberrypi.org/debian buster/main armhf Packages
                    Description: EGL/GLES/OpenVG/etc. libraries for the Raspberry Pi's VideoCore IV
                    This package contains implementations of EGL, OpenGL ES, OpenVG, OpenWF
                    Composition, and others for the Raspberry Pi's VideoCore IV multimedia
                    processor.

                    N: There is 1 additional record. Please use the '-a' switch to see it
                    pi@raspberrypi:~ $ nm /opt/vc/lib/libbcm_host.so | grep bcm_host_is_fkms_active
                    pi@raspberrypi:~ $ nm /opt/vc/lib/libbcm_host.so | grep bcm_host_is_fkms_active

                    1 Reply Last reply Reply Quote 0
                    • mituM
                      mitu Global Moderator
                      last edited by

                      Unless something happened with the latest Rasbian updates, I think there's something wrong with the libraspberrypi0 package installation on your end. Try to re-install it with

                      sudo apt install --reinstall libraspberrypi0
                      
                      1 Reply Last reply Reply Quote 0
                      • J
                        jkeefe56
                        last edited by

                        Thank you so much! It’s working now! Thanks again for the help!

                        1 Reply Last reply Reply Quote 0
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