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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    What could cause a Raspberry pi 4, running Retropie, to shut down in the middle of gameplay?

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    arcadeshutsdown
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    • Y
      YJK
      last edited by

      I have it hooked up to a four player joystick system with each having 1 joystick, and 7 buttons per controller setup(ordered from Amazon). I am using a canakit 5.1 v 3.5a power supply. I have the the latest raspbian and Retropie 4.6. The system shuts off at about the 10 min mark each time. This does not occur when I play with a keyboard.

      rbakerR DarksaviorD 2 Replies Last reply Reply Quote 0
      • rbakerR
        rbaker @YJK
        last edited by

        @YJK I would guess that your power supply is struggling with all those illuminated buttons each drawing 20mA?

        Y 1 Reply Last reply Reply Quote 1
        • Y
          YJK @rbaker
          last edited by

          @rbaker I have tried only hooking up one set and disconnected the leds and it still does it.

          rbakerR mituM 2 Replies Last reply Reply Quote 0
          • DarksaviorD
            Darksavior @YJK
            last edited by

            @YJK How are you cooling it? I also don't trust 3rd party psu's. I only go with official.

            Y 1 Reply Last reply Reply Quote 0
            • rbakerR
              rbaker @YJK
              last edited by

              @YJK If it does it when you only connect your controller gear then at least you know that is the cause. It could be overheating see:

              https://www.jeffgeerling.com/blog/2019/raspberry-pi-4-needs-fan-heres-why-and-how-you-can-add-one

              I use separate power supplies for controls, sound and Pi and I always power the Pi with an official psu. If you have any other usb devices on top of your kit, it all adds to the current draw. Increased current means a poor supply cannot hold 5V and the voltage collapses - so does the pi

              Y 1 Reply Last reply Reply Quote 0
              • Y
                YJK @Darksavior
                last edited by

                @Darksavior I have an external acrylic case with a pi-fan cooling kit. I was checking the temp as it ran and it never exceeded 48 degrees C.

                1 Reply Last reply Reply Quote 0
                • Y
                  YJK @rbaker
                  last edited by

                  @rbaker I was using a powered usb hub for the four joystick controls. The Canakit power was a unit that was recommended to buy for powering the Raspberry pi.

                  1 Reply Last reply Reply Quote 0
                  • mituM
                    mitu Global Moderator @YJK
                    last edited by

                    @YJK said in What could cause a Raspberry pi 4, running Retropie, to shut down in the middle of gameplay?:

                    @rbaker I have tried only hooking up one set and disconnected the leds and it still does it.

                    You said that it doesn't happen when you use a keyboard - are the LEDs/buttons still connected when doing so ?

                    1 Reply Last reply Reply Quote 0
                    • Y
                      YJK
                      last edited by

                      Hello Everyone,
                      Thank you for all the advice but I figured out that the unit was going into sleep mode since there was no keyboard or mouse input. The joysticks and buttons do not register as activity on the system. I just went in and made it so that the system does not go to sleep.

                      BuZzB 1 Reply Last reply Reply Quote 0
                      • BuZzB
                        BuZz administrators @YJK
                        last edited by

                        @YJK sounds like you are running from the desktop which is not correct. How did you install RetroPie?

                        To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

                        1 Reply Last reply Reply Quote 0
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