Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

  • @mitu

    So with the USB rom service does the video snaps have to be in Emulationstation/downloaded_images (I think that is the correct folder, at work and I do not remember) or can they literally be placed in any location so long as the path is correct in gamelist.xml?

  • Global Moderator

    @keltoigael said in Video Snaps Screen Saver not working with USB service:

    So with the USB rom service does the video snaps have to be in Emulationstation/downloaded_images

    No, the USB rom service only handles the romdir (/home/pi/RetroPie/roms), not the $HOME/.emulationstation folder, where the downloaded_images is located.


  • @mitu

    So it would be best to keep the video snaps on the SD card rather than the USB, which might be the issue.

  • Global Moderator

    I don't know what the issue is - if the video snaps are working, then I don't see why the screensaver would not, since it uses the same videos.


  • The only difference between the two setups would be the usbservice, one hosting snaps on the SD the other on the USB drive with said gamelist pointing to the directory. Video snaps play just fine in emulationstation. The SD setup plays the video screensaver with no issue, the USB service setup does not (video files are on the USB).


  • It everything on both systems really the same? Same RetroPie version with the same update state, same video files? Ideally run on the same Pi?

    Does the effect also happen with Hardware Acceleration turned off in ES' options menu? A black screen could also mean that the videos can't be displayed because they are the wrong format (see this thread for a more thorough explanation and a conversion script).


  • @Clyde

    Yes the setups are mirrored on the same hardware, one is hosted completely on a 256 SD card and the other is running USB service on a 32 SD card and a 256 USB drive. The build is originally off the 256 card which has no issues. Other than turning on rom service, transfering roms to the USB, transfering snaps to USB and editing the gamelist.xml for the new paths nothing is different.


  • I got things sorted. It took some digging and lots of trail but it all pointed out to text being enabled that for some reason would not allow OMX player to show video. What is even more odd is that OMX with text works on the SD card setup but not with USB service. Oh well it doesnt matter. I turned it off and now everything is working as should.


  • That's strange, because this problem should arise from the GPU drivers on the Pi 4, as @mitu explained to me here.

    So it shouldn't have anything to do with usbromservice, but it's good to hear that you could solve your problem.

  • Global Moderator

    @Clyde said in Video Snaps Screen Saver not working with USB service:

    So it shouldn't have anything to do with usbromservice, but it's good to hear that you could solve your problem.

    It doesn't, and without any hint on the actual configuration (Pi mode, RPI version, etc.), we're just speculating here.

Contributions to the project are always appreciated, so if you would like to support us with a donation you can do so here.

Hosting provided by Mythic-Beasts. See the Hosting Information page for more information.