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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Problems with mobile site

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    • edmaul69E
      edmaul69
      last edited by edmaul69

      so yesterday i had problems with mobile site so i couldnt use my phone. today i hadnt been on all day but at exactly 7:15 and 9:15 mst it went down. every other site work for me. its not just the forum but the whole site. It gets messed up while im scrolling theough unread. I just got it loaded and marked all as read to see if something in there was the problem. Yesterday i was able to get it finally to load but as soon as i got into unread it would mess up showing i white screen with a spinning circle (some kind of loading icon) on the bottom right.

      cellyC 1 Reply Last reply Reply Quote 0
      • cellyC
        celly @edmaul69
        last edited by

        @edmaul69 I'm also having this issue with the mobile site (iPhone 6). If I scroll down too much it freezes the page and my browser. Only way to get out of it is exiting and closing the app itself.

        Currently Playing: Tetris (Gameboy)

        1 Reply Last reply Reply Quote 0
        • P
          PaulCheffus
          last edited by

          Hi

          Same here on an iPad. I thought yesterday it was just me.

          Cheers

          Paul

          BuZzB 1 Reply Last reply Reply Quote 0
          • BuZzB
            BuZz administrators @PaulCheffus
            last edited by

            @PaulCheffus hmm. Nothing has changed in the last few days and works well here. Will look into it though

            To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

            1 Reply Last reply Reply Quote 1
            • edmaul69E
              edmaul69
              last edited by

              Yeah iphone 6plus for me. Scrolling locked up safari and screwed up the website.

              1 Reply Last reply Reply Quote 0
              • BuZzB
                BuZz administrators
                last edited by

                In the meantime you could try another mobile browser - sounds like it may be a browser bug. You can also report the issue to nodebb - https://github.com/NodeBB/NodeBB

                To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

                1 Reply Last reply Reply Quote 0
                • BuZzB
                  BuZz administrators
                  last edited by

                  https://github.com/NodeBB/NodeBB/issues/4685

                  To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

                  edmaul69E 1 Reply Last reply Reply Quote 0
                  • edmaul69E
                    edmaul69 @BuZz
                    last edited by

                    @BuZz i havent tried another browser because i havent had any issues since. If i do then i will try another browser at that time.

                    1 Reply Last reply Reply Quote 0
                    • BuZzB
                      BuZz administrators
                      last edited by

                      as it only affects Safari, although nodebb have an issue open, it does look as though it is a browser bug (works fine on Chrome / Firefox etc). They may well work around the issue in nodebb itself, but for now the best recommendation would be to use another browser to use the forum on iDevices.

                      To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

                      edmaul69E 1 Reply Last reply Reply Quote 0
                      • edmaul69E
                        edmaul69 @BuZz
                        last edited by edmaul69

                        @BuZz it happened again scrolling through unread. It also happened in google chrome on my phone. It also temporarily messes up all internet stuff. I had to go into the app store to download chrome and couldnt get anything to load in it until it got over the hiccup. Then when i tried on chrome same thing. It seems to happen when there is a lot of unread posts. Also this may or may not mean anything but it always happens at night for me but may only be that i spent the day busy and didnt get on until night time (mst)

                        Edit: so i marked all as read and then went into help and support and started scrolling through it and same thing happened in there too.

                        1 Reply Last reply Reply Quote 0
                        • edmaul69E
                          edmaul69
                          last edited by edmaul69

                          So i got this error on both my phone and pc tonight:

                          undefined

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                          • BuZzB
                            BuZz administrators
                            last edited by BuZz

                            I have seen an error similar to that error once, but was unable to reproduce. Went after a refresh.

                            You can open a ticket on nodebb github regarding these issues - on top of retropie, I don't have time to debug/develop the forum software as well :-)

                            Site works fine for me on Chrome on my phone.

                            To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

                            1 Reply Last reply Reply Quote 0
                            • BuZzB
                              BuZz administrators
                              last edited by

                              I'll report your error to nodebb

                              To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

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                              • BuZzB
                                BuZz administrators
                                last edited by

                                Please can you add your steps to reproduce the above error here - https://github.com/NodeBB/NodeBB/issues/4907

                                Also please add your freeze issue to this ticket - https://github.com/NodeBB/NodeBB/issues/4685 - perhaps you can help them debug it.

                                To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

                                edmaul69E 1 Reply Last reply Reply Quote 0
                                • edmaul69E
                                  edmaul69 @BuZz
                                  last edited by

                                  @BuZz will do.

                                  1 Reply Last reply Reply Quote 0
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