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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Connexion issue

    Scheduled Pinned Locked Moved Help and Support
    authent
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    • nunna78N
      nunna78
      last edited by

      Hi there,

      I have created my 3rd account to be able to connect...Boring... I

      Nunnz and BrutalVinz accounts both return the same error while authenticating :

      Invalid authentication Certificate

      So if i disconnect with that New account i'am pretty sure i won't be able to connect again.
      @mitu : Can we stay in touch by email please to résolve that issue? (vincent.nunnari@gmail.com)

      mess with the best, die like the rest

      1 Reply Last reply Reply Quote 0
      • mituM
        mitu Global Moderator
        last edited by

        The newer account (_BrutalVinz _) was disabled and deleted.
        I told you in your previons post to let me know if recovering your account worked - I assume it did since you replied and the account was disabled.

        I don't understand from where the 'Invalid authentication Certificate' comes from - have you tried a desktop browser instead of a mobile device ?

        @mitu : Can we stay in touch by email please to résolve that issue? (vincent.nunnari@gmail.com)

        No.

        nunna78N 1 Reply Last reply Reply Quote 0
        • nunna78N
          nunna78 @mitu
          last edited by

          @mitu

          i am on my computer:

          nunnz account: certificate issue
          brutalvinz account: certificate issue (because it's disabled)
          nunna78 : ok

          Maybe is was not active since too much time with "nunnz" account and it has been disabled?
          Could you please verify?

          mess with the best, die like the rest

          mituM 1 Reply Last reply Reply Quote 0
          • mituM
            mitu Global Moderator @nunna78
            last edited by

            @nunna78 said in Connexion issue:

            Maybe is was not active since too much time with "nunnz" account and it has been disabled?

            It's not inactive. Can you add a screenshot of the error ?

            nunna78N 1 Reply Last reply Reply Quote 0
            • nunna78N
              nunna78 @mitu
              last edited by

              @mitu retropieauthent.png

              Dont waste your time Mitu, remove those:

              nunnz
              brutalvinz

              i'll keep the new one : "nunna78"

              Thanks for your support :)

              mess with the best, die like the rest

              1 Reply Last reply Reply Quote 0
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