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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    External NTFS drive not mounting, drive works everywhere else

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    usb driventfsexternal drivemount usbusb
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    • K
      KaitoCross
      last edited by KaitoCross

      Hello everyone,
      I have a problem trying to mount my external USB HDD. It's formatted in NTFS, and works fine on both my Arch Linux PC and my Windows Laptop. CHKDSK did not find any errors on there.
      USB automount doesnt work, and when mounting manually, I get these error messages:

      pi@retropie:~ $ sudo mount -t ntfs -o nodev,noexec,noatime,uid=1000,gid=1000 /dev/sda2 /media/usb0
      ntfs_attr_pread_i: ntfs_pread failed: Input/output error
      Failed to calculate free MFT records: Input/output error
      Failed to read NTFS $Bitmap: Input/output error
      NTFS is either inconsistent, or there is a hardware fault, or it's a
      SoftRAID/FakeRAID hardware. In the first case run chkdsk /f on Windows
      then reboot into Windows twice. The usage of the /f parameter is very
      important! If the device is a SoftRAID/FakeRAID then first activate
      it and mount a different device under the /dev/mapper/ directory, (e.g.
      /dev/mapper/nvidia_eahaabcc1). Please see the 'dmraid' documentation
      

      Pi Model: Pi 4B
      PSU: Official Raspberry Pi
      Drive: 18TB Western Digital Ultrastar DC HC550 in a USB 3 enclosure from a different WD Elements external drive. Enclosure has additional PSU.
      RetroPie version 4.8 from the official image
      Drive is connected through a powered USB 3 hub.

      What can I do to make it work? Reformatting is not an option.

      mituM 1 Reply Last reply Reply Quote 0
      • mituM
        mitu Global Moderator @KaitoCross
        last edited by mitu

        @KaitoCross said in External NTFS drive not mounting, drive works everywhere else:

        RetroPie version 4.8 from the official image

        I think the kernel version in the image doesn't have the new (Paragon) ntfs file system included. You can use the ntfs-3g userspace driver if you want write support, mount the drive as read-only or use a more recent RaspiOS to base your installation on.

        K 1 Reply Last reply Reply Quote 0
        • K
          KaitoCross @mitu
          last edited by

          @mitu I've already tried ntfs-3g, which gave me the same errors as above (with -t ntfs-3g)

          1 Reply Last reply Reply Quote 0
          • mituM
            mitu Global Moderator
            last edited by

            In this case, I think the last option (newer RaspiOS) is the one to try out.

            1 Reply Last reply Reply Quote 0
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