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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Sound Error (possibly with sound card)

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    sound issuevolume control
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    • S
      SNBeast
      last edited by

      Problem: I can't play sound at all.

      Technical Info:
      I am using the Raspberry Pi 3 Model B.
      Kano USB Power Supply (plugged into a wall adapter)
      RetroPie Version 4.1 for Raspberry Pi 2/3
      Built from the download on the RetroPie webpage
      USB Devices:

      • Kano keyboard
      • Microsoft Xbox 360 Controller
      • SansDisk 16 GB USB stick

      Error message:

      lvl0: VolumeControl::init() - Failed to attach to default card!
      lvl0: AudioManager Error - Unable to open SDL audio: ALSA:  Couldn't open audio device: No such file or directory
      

      (If relevant) only notable thing in runcommand.log:

      modprobe: FATAL: Module g2d_23 not found.
      
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      • S
        SNBeast
        last edited by

        I found the solution in: Audio issue with latest version of RetroPie.

        For those who want to know, the solution was to add this to the config.txt file in /boot:

        dtparam=audio=on
        

        Sorry for wasting any time!

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