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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Unknown platform error?

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    unknown platforerror
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    • BuZzB
      BuZz administrators @Wizardling
      last edited by BuZz

      @Wizardling unfortunately you must have updated the system packages before updating retropie-setup - you can cd to Retropie-Setup and run git pull, and then it should launch (then update all packages).

      alternatively launch sudo __platform=rpi3 ~/RetroPie-Setup/retropie_setup.sh and then do an update.

      To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

      W 1 Reply Last reply Reply Quote 2
      • W
        Wizardling @BuZz
        last edited by

        @BuZz Hurrah! Thank you so much :-)

        So in the future I should never update raspbian from the command line or it's own scripts? Only the retropie_setup.sh script?

        Frog blast the vent core!

        BuZzB 1 Reply Last reply Reply Quote 0
        • BuZzB
          BuZz administrators @Wizardling
          last edited by BuZz

          @Wizardling it's not generally a problem but in this case, the new kernel was incompatible with our old platform detection code. This was fixed some time ago, but need to update retropie-setup to get it.

          To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

          1 Reply Last reply Reply Quote 1
          • T
            Thanospie
            last edited by

            Hey guys I'm just starting out with raspberry pi and I'm having that same issue and it seems like what y'all did fix the problem. I just don't know yet how to do the things you decribed is there anyway yall could go into more detail for a beginner. Thank you in advance

            W 1 Reply Last reply Reply Quote 0
            • T
              TheJeak
              last edited by

              I had the same problem. I found this and boom! Problem fixed! Thank you so much

              1 Reply Last reply Reply Quote 0
              • W
                Wizardling @Thanospie
                last edited by

                @thanospie said in Unknown platform error?:

                Hey guys I'm just starting out with raspberry pi and I'm having that same issue and it seems like what y'all did fix the problem. I just don't know yet how to do the things you decribed is there anyway yall could go into more detail for a beginner. Thank you in advance

                Sorry to be so late, but I missed your reply the other month. For what it's worth, easiest for most users would be to SSH (via Terminal emulation app) into your Raspberry Pi using
                ssh pi@[Insert your Pi's IP address here, 192.168.1.253 is my RetroPie Pi's address on my LAN. Yours will vary, of course.]
                (Or plug in a keyboard and manually type the following into the command prompt accessible after quitting EmulationStation.)
                Then type copy and paste
                sudo __platform=rpi3 ~/RetroPie-Setup/retropie_setup.sh
                into the command line, and hit return/enter. After which you'll be in the usual RetroPie setup app. From there "Update RetroPie-Setup script", and then "Update all installed packages". Finally, "Perform reboot", and everything ought to be fine again to access from your TV and control via gaming controller :-)

                Frog blast the vent core!

                S AddisonA 2 Replies Last reply Reply Quote 0
                • S
                  StingJay
                  last edited by

                  hello,
                  I have read through this forum and when I tried to run the platform change command rpi3 wasnt one of my options, I am using pi3 but could setting it as pi2 make any serious problems for me? this is what I did and am currently setting this up as rpi2 in hopes that I can run the configurations.. the emulators were running and the games were running fine without the platform variable set however I was unable to change anything in the retro pie configurations. It looks like by setting it as raspberry pi 2 it may work... but I am concerned with what implications could arise from me doing this... if anyone knows what problems might arise from this I would love to hear it and since I probabily wont check the forum for a response could you reply in forum but also send me an email so that way other users could be informed in the forum and i can also get this answer in my email? thanks a bunch! email= Sting_Jay@yahoo.com

                  I hope this information and question could help someone in the future! thanks for your response.

                  1 Reply Last reply Reply Quote 0
                  • S
                    StingJay @Wizardling
                    last edited by

                    @wizardling thanks for being so helpful with your post, i did exactly what you said to do however rpi3 wasnt one of my available options so i typed rpi2.. following all other steps as you have provided I believe the system may work despite having/using raspberry pi 3 (set up as raspberry pi 2). I guess I will find out if this will work ultimately when I am finished, however, I would like to extend a big thanks! THANKS!

                    1 Reply Last reply Reply Quote 0
                    • AddisonA
                      Addison @Wizardling
                      last edited by

                      @buzz said in Unknown platform error?:

                      @Wizardling unfortunately you must have updated the system packages before updating retropie-setup - you can cd to Retropie-Setup and run git pull, and then it should launch (then update all packages).

                      alternatively launch sudo __platform=rpi3 ~/RetroPie-Setup/retropie_setup.sh and then do an update.

                      I did the following using Putty.
                      sudo __platform=rpi2 ~/RetroPie-Setup/retropie_setup.sh

                      Then I selected from the menu "Update RetroPie-Setup script".

                      I'm receiving this response:
                      0_1509581326990_Setup.png

                      What should I do next to resolve the Unknown platform error on my Pi 2?

                      1 Reply Last reply Reply Quote 0
                      • AddisonA
                        Addison
                        last edited by

                        I finally found these two files, oricutron.sh and ti99sim.sh, deleting them both.

                        I finished what appears to be a completely, up to date package of Retropie.

                        Everything works great so far, but for some reason, it no longer can find the splash screen when first booting and produces a small error because of that.

                        Not a deal breaker at all, but is there a way to get this back?

                        herb_fargusH MegaTimXM 2 Replies Last reply Reply Quote 0
                        • herb_fargusH
                          herb_fargus administrators @Addison
                          last edited by

                          @addison re-enable the splash screen from the setup script

                          If you read the documentation it will answer 99% of your questions: https://retropie.org.uk/docs/

                          Also if you want a solution to your problems read this first: https://retropie.org.uk/forum/topic/3/read-this-first

                          1 Reply Last reply Reply Quote 1
                          • MegaTimXM
                            MegaTimX @Addison
                            last edited by

                            @addison where were those files located? I need to find them in terminal and delete them.

                            1 Reply Last reply Reply Quote 0
                            • AddisonA
                              Addison
                              last edited by

                              @MegaTimX

                              /home/pi/RetroPie-Extra/scriptmodules/emulators/oricutron.sh

                              /home/pi/RetroPie-Extra/scriptmodules/emulators/ti99sim.sh

                              1 Reply Last reply Reply Quote 1
                              • I
                                Inky1003
                                last edited by

                                I did the command, but It does repeat the same error and without the "rpi3" option
                                Can anyone help me?

                                mituM 1 Reply Last reply Reply Quote 0
                                • mituM
                                  mitu Global Moderator @Inky1003
                                  last edited by

                                  @inky1003 Please open a new topic and provide the details of your setup as detailed in https://retropie.org.uk/forum/topic/3/read-this-first.

                                  1 Reply Last reply Reply Quote 0
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