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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Unknown platform error?

    Scheduled Pinned Locked Moved Help and Support
    unknown platforerror
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    • BuZzB
      BuZz administrators @Wizardling
      last edited by BuZz

      @Wizardling it's not generally a problem but in this case, the new kernel was incompatible with our old platform detection code. This was fixed some time ago, but need to update retropie-setup to get it.

      To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

      1 Reply Last reply Reply Quote 1
      • T
        Thanospie
        last edited by

        Hey guys I'm just starting out with raspberry pi and I'm having that same issue and it seems like what y'all did fix the problem. I just don't know yet how to do the things you decribed is there anyway yall could go into more detail for a beginner. Thank you in advance

        W 1 Reply Last reply Reply Quote 0
        • T
          TheJeak
          last edited by

          I had the same problem. I found this and boom! Problem fixed! Thank you so much

          1 Reply Last reply Reply Quote 0
          • W
            Wizardling @Thanospie
            last edited by

            @thanospie said in Unknown platform error?:

            Hey guys I'm just starting out with raspberry pi and I'm having that same issue and it seems like what y'all did fix the problem. I just don't know yet how to do the things you decribed is there anyway yall could go into more detail for a beginner. Thank you in advance

            Sorry to be so late, but I missed your reply the other month. For what it's worth, easiest for most users would be to SSH (via Terminal emulation app) into your Raspberry Pi using
            ssh pi@[Insert your Pi's IP address here, 192.168.1.253 is my RetroPie Pi's address on my LAN. Yours will vary, of course.]
            (Or plug in a keyboard and manually type the following into the command prompt accessible after quitting EmulationStation.)
            Then type copy and paste
            sudo __platform=rpi3 ~/RetroPie-Setup/retropie_setup.sh
            into the command line, and hit return/enter. After which you'll be in the usual RetroPie setup app. From there "Update RetroPie-Setup script", and then "Update all installed packages". Finally, "Perform reboot", and everything ought to be fine again to access from your TV and control via gaming controller :-)

            Frog blast the vent core!

            S AddisonA 2 Replies Last reply Reply Quote 0
            • S
              StingJay
              last edited by

              hello,
              I have read through this forum and when I tried to run the platform change command rpi3 wasnt one of my options, I am using pi3 but could setting it as pi2 make any serious problems for me? this is what I did and am currently setting this up as rpi2 in hopes that I can run the configurations.. the emulators were running and the games were running fine without the platform variable set however I was unable to change anything in the retro pie configurations. It looks like by setting it as raspberry pi 2 it may work... but I am concerned with what implications could arise from me doing this... if anyone knows what problems might arise from this I would love to hear it and since I probabily wont check the forum for a response could you reply in forum but also send me an email so that way other users could be informed in the forum and i can also get this answer in my email? thanks a bunch! email= Sting_Jay@yahoo.com

              I hope this information and question could help someone in the future! thanks for your response.

              1 Reply Last reply Reply Quote 0
              • S
                StingJay @Wizardling
                last edited by

                @wizardling thanks for being so helpful with your post, i did exactly what you said to do however rpi3 wasnt one of my available options so i typed rpi2.. following all other steps as you have provided I believe the system may work despite having/using raspberry pi 3 (set up as raspberry pi 2). I guess I will find out if this will work ultimately when I am finished, however, I would like to extend a big thanks! THANKS!

                1 Reply Last reply Reply Quote 0
                • AddisonA
                  Addison @Wizardling
                  last edited by

                  @buzz said in Unknown platform error?:

                  @Wizardling unfortunately you must have updated the system packages before updating retropie-setup - you can cd to Retropie-Setup and run git pull, and then it should launch (then update all packages).

                  alternatively launch sudo __platform=rpi3 ~/RetroPie-Setup/retropie_setup.sh and then do an update.

                  I did the following using Putty.
                  sudo __platform=rpi2 ~/RetroPie-Setup/retropie_setup.sh

                  Then I selected from the menu "Update RetroPie-Setup script".

                  I'm receiving this response:
                  0_1509581326990_Setup.png

                  What should I do next to resolve the Unknown platform error on my Pi 2?

                  1 Reply Last reply Reply Quote 0
                  • AddisonA
                    Addison
                    last edited by

                    I finally found these two files, oricutron.sh and ti99sim.sh, deleting them both.

                    I finished what appears to be a completely, up to date package of Retropie.

                    Everything works great so far, but for some reason, it no longer can find the splash screen when first booting and produces a small error because of that.

                    Not a deal breaker at all, but is there a way to get this back?

                    herb_fargusH MegaTimXM 2 Replies Last reply Reply Quote 0
                    • herb_fargusH
                      herb_fargus administrators @Addison
                      last edited by

                      @addison re-enable the splash screen from the setup script

                      If you read the documentation it will answer 99% of your questions: https://retropie.org.uk/docs/

                      Also if you want a solution to your problems read this first: https://retropie.org.uk/forum/topic/3/read-this-first

                      1 Reply Last reply Reply Quote 1
                      • MegaTimXM
                        MegaTimX @Addison
                        last edited by

                        @addison where were those files located? I need to find them in terminal and delete them.

                        1 Reply Last reply Reply Quote 0
                        • AddisonA
                          Addison
                          last edited by

                          @MegaTimX

                          /home/pi/RetroPie-Extra/scriptmodules/emulators/oricutron.sh

                          /home/pi/RetroPie-Extra/scriptmodules/emulators/ti99sim.sh

                          1 Reply Last reply Reply Quote 1
                          • I
                            Inky1003
                            last edited by

                            I did the command, but It does repeat the same error and without the "rpi3" option
                            Can anyone help me?

                            mituM 1 Reply Last reply Reply Quote 0
                            • mituM
                              mitu Global Moderator @Inky1003
                              last edited by

                              @inky1003 Please open a new topic and provide the details of your setup as detailed in https://retropie.org.uk/forum/topic/3/read-this-first.

                              1 Reply Last reply Reply Quote 0
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