I can't exit out of any games when I go into them(also controller layout is messed up)

Namin

Whenever I use start and select or pressing M on a keyboard (in a game) it won't let me quit. Also, my L, R, Start, and Select button are not doing the correct things.

Pi Model or other hardware: raspberry pi 3 model b
Power Supply used: (If using a Pi) cana kit plug
RetroPie Version Used (eg 3.6, 3.8.1, 4.1 - do not write latest): 4.3
USB Devices connected: buffalo snes controller, razor keyboard (ornata chroma)
Controller used: buffalo snes controller
Error messages received: N/A
Emulator: all (Ones tested: picodrive(sega cd and genesis), sn30x [don't remember name],

mitu

@namin Did you map the controller buttons correctly in the Emulationstation input configuration ? It should map correctly the SNES controller as described in https://retropie.org.uk/docs/RetroArch-Configuration/#retroarch-controls

Namin

@mitu I did set it up correctly at first, and it was working fine, but then I went into retroarch, trying to configure something for the n64, and the next morning it stopped working.

mitu

@namin Aha, funny you didn't mention the retroach stuff, which is most likely the culprit.
Reset your retroarch config - copy the /opt/retropie/config/all/retroarch.cfg.dist over the /opt/retropie/config/all/retroarch.cfg and try again.

Namin

@mitu Can you give a more detailed way or even a link to a video to watch, since I can't access winSCP for some reason(also the file was locked on normal file manager too). I've tried this solution, but I couldn't even edit the file. I'd love it if there was a bit more detailed tutorial to help. Cheers!

mitu

@namin Use sudo to start the file manager from a terminal: sudo mc, this will clear the 'locking' you see. Alternatively, try reinstalling the retroarch package from the RetroPie-setup script.

Namin

@mitu Thanks for helping me out. Can’t wait to try the solution!

Namin

@mitu Do I type sudo after I press f4 and then press sudo Mc? (Terminal is when you press f4 right) I'm doing this on the pi itself since I have a keyboard.

mitu

@namin Just exit Emulationstation via F4, the type sudo mc and press Enter, you'll have the File manager started as administrator. Try first to re-install the retroarchpackage from the RetroPie-Setup script and see if it fixes the problem.

Namin

@mitu Reinstalling retroarch didn’t work.

jonnykesh

@namin I would recommend a full re-flash of the image. You are having issues that are not usual or normal. Start again, that should clear it up.

Namin

@jonnykesh I just can't access my files from my COMPUTER. I am trying to delete the retroarch configuration, but I can't access it from winscp or my normal files

Namin

Dude I got winSCP to work and deleted it, but it still won't work. The start and select buttons don't work and the L and R don't either. I've been trying to get this to work for the past few days. Will reflashing delete any saves I made on a game? This really seems like my last resort.!

Namin

Watch the video and see what's happening.

Namin

@jonnykesh didn’t even have to reinstall :) I just used another controller

Namin

@namin Downside is I don't like the other controller as much.