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Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

Number to call for help?

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retropie setupwont bootnoob
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  • H
    Hurkgt18
    last edited by 5 Apr 2018, 19:53

    Is there a number or someplace to call to get help with Retropie going on a Raspberry Pi Zero. I am attempting to make the video game emulator and I am struggling. Im new to raspberry pi but I am pretty good at following directions and by all accounts, I have followed the instructional videos perfectly and I cant get anything to boot. The forums are great but sometimes its easier to talk to someone. Any help would be greatly appreciated.

    M Q 2 Replies Last reply 5 Apr 2018, 19:55 Reply Quote 0
    • M
      markyh444 @Hurkgt18
      last edited by 5 Apr 2018, 19:55

      @hurkgt18 have you tried reading the official documentation? It's pretty straightforward and the steps are fairly detailed.

      I'd avoid video guides as they're likely out of date.

      Retropie in a NES - Pi 3 with Mausberry circuit shutdown switch wired to buttons and 8bitdo NesPro30 controller
      Retropie in a Saturn Controller - Pi Zero, GPIO controls using DB9 driver
      Retropie in a PSX - Pi3
      https://markyh444.wordpress.com

      H 1 Reply Last reply 5 Apr 2018, 20:09 Reply Quote 0
      • Q
        quicksilver @Hurkgt18
        last edited by 5 Apr 2018, 20:04

        @hurkgt18 the info on the official wiki page is very easy to follow. As the other poster said, video tutorials are not usually made by the developers and get out of date quickly.

        Unfortunately there is no help hotline since retropie is just a free program that the developers make in their free time. If you make a big enough donation to them though maybe they could open a call center! πŸ˜‰

        C 1 Reply Last reply 5 Apr 2018, 20:11 Reply Quote 3
        • H
          Hurkgt18 @markyh444
          last edited by 5 Apr 2018, 20:09

          @markyh444 Yes i have followed the docs from the retropie website. I have formatted my Sandisc class 10 16 gb mini SD card to Fat32. I downloaded the correct retropie image, extracted it and wrote it to the SD card. I inserted the SD card into the pi, correctly attached the cords and when I plugged in the power source which is more than adequate (5v 2.4 A) I get nothing. Not signal to my tv, no flicker of an LED on the Pi but the LED on my Amazon USB hub lights up.

          M C R 4 Replies Last reply 5 Apr 2018, 20:15 Reply Quote 0
          • C
            caver01 @quicksilver
            last edited by 5 Apr 2018, 20:11

            @quicksilver said in Number to call for help?:

            If you make a big enough donation to them though maybe they could open a call center! πŸ˜‰

            I was thinking, it being "retro" and all, perhaps the big donation could go toward setting up a FAX-back system. You know, dial the number, input the index via DTMF, and of course, key in your callback number, and the system can send you faxes of the Wiki pages you request.

            Maybe we could even run the FAX-back system on a Raspberry Pi? RetroFax.

            My 4-player cocktail style cabinet built as a custom "roadcase"

            Q 1 Reply Last reply 5 Apr 2018, 20:37 Reply Quote 1
            • M
              markyh444 @Hurkgt18
              last edited by 5 Apr 2018, 20:15

              @hurkgt18 you could have a faulty Pi. Try downloading a raspian image and testing with that to confirm.

              Retropie in a NES - Pi 3 with Mausberry circuit shutdown switch wired to buttons and 8bitdo NesPro30 controller
              Retropie in a Saturn Controller - Pi Zero, GPIO controls using DB9 driver
              Retropie in a PSX - Pi3
              https://markyh444.wordpress.com

              1 Reply Last reply Reply Quote 0
              • C
                caver01 @Hurkgt18
                last edited by 5 Apr 2018, 20:15

                @hurkgt18 or a faulty SD card. It becomes a hardware swapping game until you isolate the problem.

                My 4-player cocktail style cabinet built as a custom "roadcase"

                1 Reply Last reply Reply Quote 1
                • C
                  caver01 @Hurkgt18
                  last edited by 5 Apr 2018, 20:17

                  @hurkgt18 said in Number to call for help?:

                  and wrote it to the SD card

                  Are you using SD card imaging software like Etcher.io to do this or just copying what you extracted onto the FAT32 formatted card? The card needs to be imaged with the download.

                  My 4-player cocktail style cabinet built as a custom "roadcase"

                  H 1 Reply Last reply 5 Apr 2018, 20:19 Reply Quote 0
                  • H
                    Hurkgt18 @caver01
                    last edited by 5 Apr 2018, 20:19

                    @caver01 ive tried it with win32discimager and etcher.

                    1 Reply Last reply Reply Quote 0
                    • H
                      Hurkgt18
                      last edited by 5 Apr 2018, 20:27

                      i'd also like to point out that i ordered the Pi off of ebay. And it was shipped to me in a plain white envelop with no padding and the envelope was scuffed and have obviously been heavily handled. Any chance something could have broken in transit. I have a new Pi on the way and this one I ordered from Adafruit.

                      M 1 Reply Last reply 5 Apr 2018, 20:30 Reply Quote 0
                      • M
                        markyh444 @Hurkgt18
                        last edited by 5 Apr 2018, 20:30

                        @hurkgt18 like I said, try a raspian image and see if it boots. Could be a faulty Pi.

                        Retropie in a NES - Pi 3 with Mausberry circuit shutdown switch wired to buttons and 8bitdo NesPro30 controller
                        Retropie in a Saturn Controller - Pi Zero, GPIO controls using DB9 driver
                        Retropie in a PSX - Pi3
                        https://markyh444.wordpress.com

                        H 1 Reply Last reply 5 Apr 2018, 20:32 Reply Quote 0
                        • D
                          Drakaen391
                          last edited by 5 Apr 2018, 20:32

                          As I pointed out in your other thread, a usb hub isn’t good enough for the pi

                          RPi B & RPi 3B OC (Now Raspberry pi 4b 8gb)
                          Retropie (Latest Stable)
                          PiBox with Wind Tunnel Cooling System

                          H 1 Reply Last reply 5 Apr 2018, 20:40 Reply Quote 0
                          • H
                            Hurkgt18 @markyh444
                            last edited by 5 Apr 2018, 20:32

                            @markyh444 im downloading a raspian stretch lite. i unzip that and flash that to my SD just like I did with the retropie, correct?

                            1 Reply Last reply Reply Quote 0
                            • Q
                              quicksilver @caver01
                              last edited by 5 Apr 2018, 20:37

                              @caver01 haha thats awesome! Or maybe it could be like one of those tip lines that Nintendo had back in the day where you pay by the minute for game walkthroughs and advice.

                              1 Reply Last reply Reply Quote 0
                              • H
                                Hurkgt18 @Drakaen391
                                last edited by 5 Apr 2018, 20:40

                                @drakaen391 the usb hub isnt what I am using to power the pi. Its just allows me to plug more than one controller into the pi when I play video game. i know i mistyped when I called it a amazon powerhub. Its a USB hub for multiple usb inputs.

                                1 Reply Last reply Reply Quote 0
                                • R
                                  rbaker @Hurkgt18
                                  last edited by 5 Apr 2018, 20:59

                                  @hurkgt18 said in Number to call for help?:

                                  no flicker of an LED on the Pi but the LED on my Amazon USB hub lights up

                                  No flicker = no power. The usb hub is the issue here. What is it and how are you using it?

                                  H 1 Reply Last reply 5 Apr 2018, 21:03 Reply Quote 0
                                  • H
                                    Hurkgt18 @rbaker
                                    last edited by 5 Apr 2018, 21:03

                                    @rbaker the usb hub is an Amazon Basics 4 port usb hub. It is plugged into the USb port of the Raspberry Pi and it allows more than one controller to be plugged in when playing games on the emulator.

                                    Here is the link to the product:

                                    https://www.amazon.com/AmazonBasics-4-Port-USB-2-0-Ultra-Mini/dp/B003M0NURK/ref=sr_1_2_sspa?s=pc&ie=UTF8&qid=1522962204&sr=1-2-spons&keywords=usb+hub&psc=1

                                    R 1 Reply Last reply 5 Apr 2018, 21:23 Reply Quote 0
                                    • R
                                      rbaker @Hurkgt18
                                      last edited by rbaker 4 May 2018, 22:26 5 Apr 2018, 21:23

                                      @hurkgt18 How can this be plugged into a zero?

                                      alt text

                                      H 1 Reply Last reply 5 Apr 2018, 21:27 Reply Quote 0
                                      • H
                                        Hurkgt18 @rbaker
                                        last edited by 5 Apr 2018, 21:27

                                        @rbaker with this:

                                        https://www.amazon.com/Adapter-Samusung-Android-Windows-Function/dp/B00NF8MF3E/?tag=mti0oge5nzk-20

                                        this is what I am attempting to do:alt text

                                        Q R 2 Replies Last reply 5 Apr 2018, 21:33 Reply Quote 0
                                        • Q
                                          quicksilver @Hurkgt18
                                          last edited by 5 Apr 2018, 21:33

                                          @hurkgt18 are your USB connections pushed all the way in?

                                          R 1 Reply Last reply 5 Apr 2018, 21:35 Reply Quote 0
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