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Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

[Help] My TV doesn't detect my RetroPie anymore? (HDMI)

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hdmi issuetv issue
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  • M
    Malixx
    last edited by Malixx 29 May 2018, 09:22

    Hello,

    Here is the story, my Raspberry was working fine on my TV (HDMI) then I went away from home for a week with my Raspberry and I plugged in another TV (HDMI) with another HDMI cable but with the same power supply and it still worked fine.

    Except that the sound wasn't playing so I just went in the RetroPie menu to select "HDMI audio" and everything was ok (the resolution wasn't good but it was an old HDMI TV).

    But then I returned to my home and now it seems that my TV for some reason doesn't detect the Raspberry anymore?

    I tried with 3 different HDMI cables but... still the same result!

    I also tried to make these changes in the config.txt but nothing worked.

    hdmi_force_hotplug=1
    hdmi_drive=2
    

    Or

    hdmi_group=1
    hdmi_mode= 4
    

    And even this

    hdmi_safe=1
    

    Thank you for helping me.


    Pi Model: Raspberry Pi 3 Model B
    Power Supply used: 5V 2.5A
    RetroPie Version Used: 4.4
    Built From: Image on RetroPie website
    USB Devices connected: None
    Controller used: 8Bitdo NES30 Pro Gamepad

    List of Projects and Themes: https://retropie.org.uk/forum/topic/21766/list-of-projects-and-themes
    Creator of Animated Screensavers: https://retropie.org.uk/forum/topic/12733/animated-screensavers
    Buy me a coffee: https://buymeacoffee.com/malixx

    1 Reply Last reply Reply Quote 0
    • M
      mitu Global Moderator
      last edited by 29 May 2018, 16:05

      If you run tvservice -s from the PI, does it output something ? On a connected TV, should say something like

      pi@retropie:~ $  tvservice -s
      state 0x12000a [HDMI CEA (16) RGB lim 16:9], 1920x1080 @ 60.00Hz, progressive
      
      
      M 1 Reply Last reply 30 May 2018, 08:27 Reply Quote 1
      • M
        Malixx @mitu
        last edited by 30 May 2018, 08:27

        @mitu Thank you for your answer, this what I get:

        pi@retropie:~ $ tvservice -s
        state 0x12000a [HDMI DMT (4) RGB full 4:3], 640x480 @ 60.00Hz, progressive
        

        Maybe this is a clue, the 4:3 must block the signal or something, how do I change this?

        List of Projects and Themes: https://retropie.org.uk/forum/topic/21766/list-of-projects-and-themes
        Creator of Animated Screensavers: https://retropie.org.uk/forum/topic/12733/animated-screensavers
        Buy me a coffee: https://buymeacoffee.com/malixx

        S 1 Reply Last reply 30 May 2018, 09:28 Reply Quote 0
        • S
          SuperFromND @Malixx
          last edited by 30 May 2018, 09:28

          @malixx Actually, I think it's that DMT part that's causing signal issues. Usually, CEA is used for televisions, while DMT is used for computer monitors.

          ▲▼▲▼▲▼▲▼▲▼
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          SRB2Kart
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          M 1 Reply Last reply 30 May 2018, 11:05 Reply Quote 1
          • M
            Malixx @SuperFromND
            last edited by 30 May 2018, 11:05

            @supercatfooz Ok I trust you! But what should I do, if there is something I can do about it?

            List of Projects and Themes: https://retropie.org.uk/forum/topic/21766/list-of-projects-and-themes
            Creator of Animated Screensavers: https://retropie.org.uk/forum/topic/12733/animated-screensavers
            Buy me a coffee: https://buymeacoffee.com/malixx

            S 1 Reply Last reply 30 May 2018, 11:09 Reply Quote 0
            • S
              SuperFromND @Malixx
              last edited by SuperFromND 30 May 2018, 11:09

              @malixx Try running something like tvservice -p to start the TV service with preferred settings, then starting emulationstation.

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              SRB2Kart
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              M 1 Reply Last reply 30 May 2018, 11:21 Reply Quote 0
              • M
                Malixx @SuperFromND
                last edited by 30 May 2018, 11:21

                @supercatfooz Hmm it says -bash: syntax error at or near the symbol " ( " when I try to put these configs state 0x12000a [HDMI CEA (16) RGB lim 16:9], 1920x1080 @ 60.00Hz, progressive what am I doing wrong :(

                List of Projects and Themes: https://retropie.org.uk/forum/topic/21766/list-of-projects-and-themes
                Creator of Animated Screensavers: https://retropie.org.uk/forum/topic/12733/animated-screensavers
                Buy me a coffee: https://buymeacoffee.com/malixx

                M 1 Reply Last reply 30 May 2018, 11:27 Reply Quote 0
                • M
                  mitu Global Moderator @Malixx
                  last edited by 30 May 2018, 11:27

                  @malixx Usually tvservice -p does not take any arguments, I think just tries to get the optimal setting from the monitor and set it. Where do you get this error and what command are you trying ? See Video modes docs on the parameters availble.
                  Alternatively, you could run sudo raspi-config and configure the video output from the RPI configuration utility.

                  M 1 Reply Last reply 30 May 2018, 11:37 Reply Quote 0
                  • M
                    Malixx @mitu
                    last edited by Malixx 30 May 2018, 11:37

                    @mitu Ok I thought I had to put the everything after tvservice -p(btw it does nothing) so I went in sudo raspi-config and tried to change some settings, but still nothing...

                    Edit: I changed the resolution to 1080p in the sudo raspi-config but when I type tvservice -s these settings are still showing
                    state 0x12000a [HDMI DMT (4) RGB full 4:3], 640x480 @ 60.00Hz, progressive

                    List of Projects and Themes: https://retropie.org.uk/forum/topic/21766/list-of-projects-and-themes
                    Creator of Animated Screensavers: https://retropie.org.uk/forum/topic/12733/animated-screensavers
                    Buy me a coffee: https://buymeacoffee.com/malixx

                    1 Reply Last reply Reply Quote 0
                    • M
                      Malixx
                      last edited by 31 May 2018, 08:07

                      I also tried with a fresh install and still nothing!

                      List of Projects and Themes: https://retropie.org.uk/forum/topic/21766/list-of-projects-and-themes
                      Creator of Animated Screensavers: https://retropie.org.uk/forum/topic/12733/animated-screensavers
                      Buy me a coffee: https://buymeacoffee.com/malixx

                      M 1 Reply Last reply 31 May 2018, 08:12 Reply Quote 0
                      • M
                        mitu Global Moderator @Malixx
                        last edited by 31 May 2018, 08:12

                        @malixx What is the resolution on your TV set ? Is it really '640x480' ? Can you try changing it and see if it's picked up by RP ?

                        M 1 Reply Last reply 1 Jun 2018, 11:25 Reply Quote 0
                        • M
                          Malixx @mitu
                          last edited by 1 Jun 2018, 11:25

                          @mitu Thank you for your answers btw, my TV is 4K and sadly no it doesn't change the resolution even if I try to...

                          List of Projects and Themes: https://retropie.org.uk/forum/topic/21766/list-of-projects-and-themes
                          Creator of Animated Screensavers: https://retropie.org.uk/forum/topic/12733/animated-screensavers
                          Buy me a coffee: https://buymeacoffee.com/malixx

                          1 Reply Last reply Reply Quote 0
                          • M
                            mark1986
                            last edited by 1 Jun 2018, 13:51

                            have you read through this https://www.raspberrypi.org/documentation/configuration/config-txt/video.md

                            Which values are valid for my monitor?
                            Your HDMI monitor may only support a limited set of formats. To find out which formats are supported, use the following method:

                            Set the output format to VGA 60Hz (hdmi_group=1 and hdmi_mode=1) and boot up your Raspberry Pi
                            Enter the following command to give a list of CEA-supported modes: /opt/vc/bin/tvservice -m CEA
                            Enter the following command to give a list of DMT-supported modes: /opt/vc/bin/tvservice -m DMT
                            Enter the following command to show your current state: /opt/vc/bin/tvservice -s
                            Enter the following commands to dump more detailed information from your monitor: /opt/vc/bin/tvservice -d edid.dat; /opt/vc/bin/edidparser edid.dat

                            M 1 Reply Last reply 2 Jun 2018, 14:17 Reply Quote 0
                            • M
                              Malixx @mark1986
                              last edited by 2 Jun 2018, 14:17

                              Hello @mark1986, thanks for trying to help I got this:

                              pi@retropie:~ $ /opt/vc/bin/tvservice -m CEA
                              Group CEA has 2 modes:
                                         mode 4: 1280x720 @ 60Hz 16:9, clock:74MHz progressive
                                         mode 16: 1920x1080 @ 60Hz 16:9, clock:148MHz progressive
                              
                              pi@retropie:~ $ /opt/vc/bin/tvservice -m DMT
                              Group DMT has 1 modes:
                                (prefer) mode 4: 640x480 @ 60Hz 4:3, clock:25MHz progressive
                              
                              pi@retropie:~ $ /opt/vc/bin/tvservice -s
                              state 0x12000a [HDMI DMT (4) RGB full 4:3], 640x480 @ 60.00Hz, progressive
                              
                              pi@retropie:~ $ /opt/vc/bin/tvservice -d edid.dat;/opt/vc/bin/edidparser edid.dat
                              Nothing written!
                              Enabling fuzzy format match...
                              Failed to open edid.dat
                              edid_parser exited with code -1
                              

                              I will try to understand and correct the problem with your link, but if you have any solution, I'm all ears!

                              List of Projects and Themes: https://retropie.org.uk/forum/topic/21766/list-of-projects-and-themes
                              Creator of Animated Screensavers: https://retropie.org.uk/forum/topic/12733/animated-screensavers
                              Buy me a coffee: https://buymeacoffee.com/malixx

                              1 Reply Last reply Reply Quote 0
                              • M
                                Malixx
                                last edited by 1 Jul 2018, 10:13

                                UP! I tried almost everything... Please I need help.

                                List of Projects and Themes: https://retropie.org.uk/forum/topic/21766/list-of-projects-and-themes
                                Creator of Animated Screensavers: https://retropie.org.uk/forum/topic/12733/animated-screensavers
                                Buy me a coffee: https://buymeacoffee.com/malixx

                                BobHarrisB 1 Reply Last reply 1 Jul 2018, 14:42 Reply Quote 0
                                • BobHarrisB
                                  BobHarris @Malixx
                                  last edited by BobHarris 7 Jan 2018, 16:25 1 Jul 2018, 14:42

                                  @malixx If it takes you this much time, isn't it easier to start with a fresh image and copy some of your old configs and roms to your new image?
                                  Also always good practise to backup your image often so you won't have to deal with stuff like this.

                                  I'm not tech savvy so all I can think of is this:
                                  Have you tried both turning the tv on before turning the Pi on and turning the tv on a minute after turning the Pi on? This makes a difference in how the Pi boots up. If your tv is already on then it uses that resolution. If your tv is not on (and hdmi video is forced) then it will use a low resolution.

                                  And have you used your hdmi port with another device to rule out your tv causing the issue?

                                  Pi 3B , 64 GB Sandisk ultra flashdrive, 19 systems, 872 hand picked classic gaming gems :-) Dual shock 4v2

                                  M 1 Reply Last reply 1 Jul 2018, 16:35 Reply Quote 0
                                  • M
                                    Malixx @BobHarris
                                    last edited by 1 Jul 2018, 16:35

                                    @bobharris Thanks for the reply, I have another SD Card with a fresh install and it does the same thing.

                                    I also tried both turning the tv on and off!

                                    I tried with different ports and also different cables... same result :(

                                    List of Projects and Themes: https://retropie.org.uk/forum/topic/21766/list-of-projects-and-themes
                                    Creator of Animated Screensavers: https://retropie.org.uk/forum/topic/12733/animated-screensavers
                                    Buy me a coffee: https://buymeacoffee.com/malixx

                                    BobHarrisB 1 Reply Last reply 1 Jul 2018, 21:09 Reply Quote 0
                                    • BobHarrisB
                                      BobHarris @Malixx
                                      last edited by 1 Jul 2018, 21:09

                                      @malixx said in [Help] My TV doesn't detect my RetroPie anymore? (HDMI):

                                      @bobharris Thanks for the reply, I have another SD Card with a fresh install and it does the same thing.

                                      Might be a hardware problem with your Pi then..

                                      Pi 3B , 64 GB Sandisk ultra flashdrive, 19 systems, 872 hand picked classic gaming gems :-) Dual shock 4v2

                                      M 1 Reply Last reply 2 Jul 2018, 15:03 Reply Quote 0
                                      • M
                                        Malixx @BobHarris
                                        last edited by 2 Jul 2018, 15:03

                                        @bobharris So yeah you were right, I tried with another Pi and it works... :(

                                        List of Projects and Themes: https://retropie.org.uk/forum/topic/21766/list-of-projects-and-themes
                                        Creator of Animated Screensavers: https://retropie.org.uk/forum/topic/12733/animated-screensavers
                                        Buy me a coffee: https://buymeacoffee.com/malixx

                                        1 Reply Last reply Reply Quote 0
                                        • M
                                          Malixx
                                          last edited by 2 Jul 2018, 18:24

                                          Ok just to be clear, the malfunction was because of my NESPI Case from Retroflag (I have the older version) maybe it drains too much power! Sorry I should have told you about the case, I thought it won't be the problem because it worked on another TV...

                                          List of Projects and Themes: https://retropie.org.uk/forum/topic/21766/list-of-projects-and-themes
                                          Creator of Animated Screensavers: https://retropie.org.uk/forum/topic/12733/animated-screensavers
                                          Buy me a coffee: https://buymeacoffee.com/malixx

                                          BobHarrisB 1 Reply Last reply 3 Jul 2018, 06:05 Reply Quote 0
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