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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    "network error" windows cannot access \\RETROPIE

    Scheduled Pinned Locked Moved Help and Support
    thanks jborges
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    • carlhungus74C
      carlhungus74
      last edited by carlhungus74

      perhaps a dns issue.
      to access the network share in windows, be sure to use double '\\' before the name.
      if \\retropie doesn't work, try to refresh your dns settings
      in a dos console, launch "ipconfig /flushdns"
      if it doesn't works, you must have access to the pi by typing \\ip_adress, for example \\192.168.1.50

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      • J
        jborges @carlhungus74
        last edited by

        @cacrlhungus74

        Follow everything you said and still.. same error.....
        another thing i did i check on my command prompt >ipconfig to see if my IP matches the IP that shows on Retropie..... and my " Address IPv4" shows a different number that the one show on my Retropie... does that have something to do????????

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        • carlhungus74C
          carlhungus74
          last edited by

          probably.
          I presume the IP address on your network are given by your internet router via DHCP.
          So normally, your windows machine should get an IP like 192.168.1.20 and the PI something like 192.168.1.45
          The first 3 digits should be the same. The more common situation is that the ip address given to equipments is X.X.X.Y where Y is unique for each equipement and X.X.X are the same.

          First, check it is the case for the PI and the windows computer.
          then, ping the PI address from dos console :
          ping 192.168.1.99 for example

          Envoi d’une requête 'Ping' 192.168.1.99 avec 32 octets de données :
          Réponse de 192.168.1.99 : octets=32 temps=5 ms TTL=64
          Réponse de 192.168.1.99 : octets=32 temps=11 ms TTL=64

          (sorry for the french, but you should read "reply from...")

          Normally the PI should reply. If not, there is probably an issue with IP configuration.

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          • J
            jborges
            last edited by

            yes you right the first 3 digits IP is the same on my retropie and the IPv4 address.... just the last digit that changes a little.
            still same error...any ideas?

            KN4THXK 1 Reply Last reply Reply Quote 0
            • KN4THXK
              KN4THX @jborges
              last edited by KN4THX

              @jborges Can you ping the device? Or log into the router and see if it has the Retropie in the client list. If ''\retropie''doesn't work, try ''\192.xxx.x.xxx'' using the actual IP address of the Pi. If you need a temporary workaround use WinSCP to access the Pi's files and folders.

              "If you're gonna play the Game Boy, You gotta learn to play it right" - https://www.youtube.com/watch?v=FYLGl92ETNQ

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              • J
                jborges
                last edited by

                do you want me to ping my IP adress?

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                • J
                  jborges
                  last edited by

                  this issue is not the first time that happend i use to access my PI files before connecting the retropie to the Wi Fi method ...but sometimes work sometimes not, i used to get that same error when using the Pi on wi fi, so thats when i hook my retropie trough a ETHERNET cable cord instead of wi fi so i got no more issues.... and since that it always works perfect when try to access the pi files with a ethernet cord on..... until this just happends again, even know now i use ethernet connection is been 2 days now..idk whats wrong .....

                  KN4THXK 1 Reply Last reply Reply Quote 0
                  • KN4THXK
                    KN4THX @jborges
                    last edited by

                    @jborges Did you reboot your Pi? I know that sounds silly but I've been having permanent lan connection drops on my 4.4 build and am trying to narrow it down.

                    "If you're gonna play the Game Boy, You gotta learn to play it right" - https://www.youtube.com/watch?v=FYLGl92ETNQ

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                    • J
                      jborges @KN4THX
                      last edited by

                      @thedatacereal
                      Yes i did... plus i ping my device everything went smooth try to connect by the Pi ip address that shows on retropie instead of //retropie command and still no fix to it..

                      KN4THXK 1 Reply Last reply Reply Quote 0
                      • KN4THXK
                        KN4THX @jborges
                        last edited by

                        @jborges Try a router reboot.

                        "If you're gonna play the Game Boy, You gotta learn to play it right" - https://www.youtube.com/watch?v=FYLGl92ETNQ

                        J 1 Reply Last reply Reply Quote 0
                        • J
                          jborges
                          last edited by

                          just try it connect via Winscp and still cant connect to my retropie....thats fishy ...the retropie is connected to the network otherwise it wont show it not IP address on the retropie , and my doe just fine.. but anyhow cant get trough it by the pc still....

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                          • J
                            jborges @KN4THX
                            last edited by

                            @thedatacereal

                            still doesnt work my friend... i think is something on the retropie ...idk.......

                            KN4THXK 1 Reply Last reply Reply Quote 0
                            • KN4THXK
                              KN4THX @jborges
                              last edited by

                              @jborges Did you double check SSH is enabled for the winSCP?

                              "If you're gonna play the Game Boy, You gotta learn to play it right" - https://www.youtube.com/watch?v=FYLGl92ETNQ

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                              • J
                                jborges @KN4THX
                                last edited by

                                @thedatacereal

                                yes i enable ssh..... did everything right when try to connect to winscp says Host name "name" is not existed .... cant connect......

                                KN4THXK 1 Reply Last reply Reply Quote 0
                                • KN4THXK
                                  KN4THX @jborges
                                  last edited by

                                  @jborges That error sounds like you tried to connect to \retropie. In winSCP use the IP address of the Pi.

                                  "If you're gonna play the Game Boy, You gotta learn to play it right" - https://www.youtube.com/watch?v=FYLGl92ETNQ

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                                  • J
                                    jborges
                                    last edited by

                                    does the EAZY HAX TOOLKIT has something to do with this ? any interference ? i expand my Retropie memory to USB using the Toolkit following everything , the files on my usb opens fine and the Retropie files was still opening all fine via LAN, and all of sudden this happend and never come back to normal

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                                    • J
                                      jborges @KN4THX
                                      last edited by

                                      @thedatacereal

                                      got it i use the ip adress of the pi like you said, now it connects via winscp, so everytime i want to access my PI files like i used to via Lan network , i will have to use winscp until my Lan works again??
                                      and in case i cant connect on winscp always check the SSH enable right....

                                      KN4THXK 1 Reply Last reply Reply Quote 0
                                      • KN4THXK
                                        KN4THX @jborges
                                        last edited by

                                        @jborges SSH shouldn't disable itself so you're good on that.

                                        "If you're gonna play the Game Boy, You gotta learn to play it right" - https://www.youtube.com/watch?v=FYLGl92ETNQ

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                                        • J
                                          jborges
                                          last edited by jborges

                                          On Winscp i seen that cant access/find my Gameslists folder either my xml files and my rom Images like i do on Retropie Via LAN , is that right???? so winscp is like a temporary Access option to the retropie like the roms folder in specific ?!?!?

                                          KN4THXK 1 Reply Last reply Reply Quote 0
                                          • KN4THXK
                                            KN4THX @jborges
                                            last edited by

                                            @jborges gamelists are in

                                            /home/pi/.emulationstation

                                            You may need to enable hidden folders in WinSCP

                                            "If you're gonna play the Game Boy, You gotta learn to play it right" - https://www.youtube.com/watch?v=FYLGl92ETNQ

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