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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    RB3B+ HDMI output to DVI screen displays NO SIGNAL

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    • F
      fremic
      last edited by

      Hi everyone,

      I've read pages and pages about the same troubleshooting but i can't get it work. I'm on retropie XXX.
      If i plug my RP3B+ to my DVI monitor i get a NO SIGNAL and black screen. If i unplug the HDMI/HDMI cable + HDMI/DVI adaptator, i get CABLE DISCONNECTED.
      It has been working for few hours with red dots, and it stopped working when i tried with others hdmi cable (might be hotswap but i don't remember)

      What works:

      • RB3B+ HDMI to "hdmi TV 1 and 2" and "hdmi monitor 2" with CABLE A (HDMI/HDMI)
      • Laptop/Computer with CABLE A+DVI adaptator (HDMI/DVI-D) to "my DVI-D monitor 1 and 2"

      What doesn't work:

      • RP3B+ HDMI to DVI-D on Dvi-D monitor 1 and 2

      I've tried all the stuff with config.txt, tvservice etc.. nothing has change.

      Is it possible that the failure comes from the RP3B+ hardware ?

      Thanks for your help

      F 1 Reply Last reply Reply Quote 0
      • F
        fremic @fremic
        last edited by

        @fremic said in RB3B+ HDMI output to DVI screen displays NO SIGNAL:

        I'm on retropie XXX

        i can't edit post, i forgot to change my version :p
        It is retropie 4.14.30-v7+

        mituM 1 Reply Last reply Reply Quote 0
        • mituM
          mitu Global Moderator @fremic
          last edited by

          @fremic said in RB3B+ HDMI output to DVI screen displays NO SIGNAL:

          It is retropie 4.14.30-v7+

          That's the version of your kernel, not the RetroPie version - which you can see when starting the RetroPie-Setup script, at the top. Your problem seems to be related to cables and converters, not to the PI.

          1 Reply Last reply Reply Quote 0
          • F
            fremic
            last edited by

            The RetroPie Project, https://retropie.org.uk
            SuPreMe BuiLd PI 2/3/3+ V2, by RéGaLaD & We're Dirty Gaming
            Is that the version ?

            The cable are working great on other devices. If i use the same cable + converter from my laptop to the same screen it is working perfectly.

            mituM 1 Reply Last reply Reply Quote -2
            • mituM
              mitu Global Moderator @fremic
              last edited by

              @fremic We don't support 3rd party images and what you described is not a RetroPie version. Either way, if you need to support here you should be using the RetroPie image supplied at https://retropie.org.uk/download.

              1 Reply Last reply Reply Quote 0
              • F
                fremic
                last edited by

                I just installed the RetroPie is v4.4 – released April 14, 2018.
                Same, No Signal on the DVI monitor

                ClydeC 1 Reply Last reply Reply Quote 0
                • ClydeC
                  Clyde @fremic
                  last edited by

                  @fremic Sometimes adapters mess up the hdmi auto detection of the supported video mode(s). You can try to force a specific mode by editing the file /boot/config.txt. See here for the video-related options:

                  https://www.raspberrypi.org/documentation/configuration/config-txt/video.md

                  For example, you can try to set hdmi_safe to "1" to boot in a safe mode, or you can mess with the variables that are listed under the entry for hdmi_safe in the above link.

                  1 Reply Last reply Reply Quote 0
                  • F
                    fremic
                    last edited by

                    thanks but i already tried all of this in config.txt file :/

                    1 Reply Last reply Reply Quote 0
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