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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Problems with Kintaro SNES case

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    kintaroservicesuper kuma 9000
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    • M
      Marll
      last edited by

      I’ve been having issues with my Super Kuma 9000 case where the power and reset switches don’t do anything, as well as the power LED. It worked for about a day and stopped.

      I’ve tried reinstalling but just get messages that the latest version is already installed, and the uninstall option in the RetroPie setup menu doesn’t uninstall anything.

      I’m wondering if the service needs to be stopped before uninstalling or something similar, and if so, how do I do that? Would really like to get this working again.

      mituM 1 Reply Last reply Reply Quote 0
      • mituM
        mitu Global Moderator @Marll
        last edited by mitu

        @Marll The Kintaro scripts are not part of the RetroPie setup - did you try contacting the vendor ?

        M 1 Reply Last reply Reply Quote 0
        • M
          Marll @mitu
          last edited by

          @mitu No luck there so far. Filled out the contact form and no response. I’ve also done a lot of research and searching and nothing I have found helps so far.

          I’m thinking I need a way to manually remove everything and then reinstall. I really don’t want to have to start over with a new image since I have everything else working well.

          mituM 1 Reply Last reply Reply Quote 0
          • cyperghostC
            cyperghost
            last edited by

            @Marll said in Problems with Kintaro SNES case:

            It worked for about a day and stopped.

            Did you made any changes within?

            M 1 Reply Last reply Reply Quote 0
            • mituM
              mitu Global Moderator @Marll
              last edited by

              @Marll I have a similar case, but the script(s) are on a different sdcard. As far as I remember, it installed a service (kintarosnes ?) that handled the LED and the buttons.
              Regardless of the scripts functioning or not, the shutdown button should work at least to power up the PI - does the power-on work ?

              M 2 Replies Last reply Reply Quote 0
              • cyperghostC
                cyperghost
                last edited by cyperghost

                @Marll Did you use this installer from here

                @mitu Just curious the Kintora case should also be able to use the multiswitch code. You need just to know the correct PIN numbers ...

                    "--Super-NESPI")
                        cli_parameter resetbtn=14 powerbtn=23 powerctrl=15 ledctrl=24
                NESPiPlus ${call[@]}
                

                @denisuu forked the script to make it work for OSMC and annother user added the --Super-NESPI switch according these values.

                So a call ./multi_switch.sh --nespi+ resetbtn=14 powerbtn=23 powerctrl=15 ledctrl=24 could work, too ;)

                EDIT: See the Kintaro offers PWM control of fan and uses a complet other wiring That's really nice! And it seems that there are other cases out there ;)

                1 Reply Last reply Reply Quote 0
                • M
                  Marll @cyperghost
                  last edited by

                  @cyperghost No changes at all, just stopped working. I took the case apart yesterday and confirmed the physical switches are moving and the board header is seated on the GPIO pins as expected.

                  In the Tools menu in RetroPie config, changes to the fan settings etc. also don’t do anything.

                  The power button will turn the Pi on initially, but won’t shutdown and won’t reset (using the reset switch).

                  1 Reply Last reply Reply Quote 0
                  • M
                    Marll @mitu
                    last edited by

                    @mitu Yes power on works, but shutdown and reset do not, and the fan doesn’t kick on at the temp set in the Tools menu.

                    1 Reply Last reply Reply Quote 0
                    • M
                      Marll @mitu
                      last edited by

                      @mitu Is there a way to uninstall the service once installed? Everything I’ve tried seems to fail.

                      1 Reply Last reply Reply Quote 0
                      • mituM
                        mitu Global Moderator
                        last edited by

                        The uninstall script is at https://github.com/MichaelKirsch/KintaroSnes/blob/master/uninstall.sh, it just removes the kintaro service and then also removes the scripts.
                        Can you check if the service is running with sudo systemctl status kintaro ?

                        M 1 Reply Last reply Reply Quote 0
                        • M
                          Marll @mitu
                          last edited by

                          @mitu I checked the service and it was in a disabled state, but still there. Removed everything manually using

                          systemctl stop kintaro
                          systemctl disable kintaro
                          systemctl daemon-reload
                          systemctl reset-failed
                          rm -f /etc/systemd/system/kintaro.service
                          rm -f /home/pi/RetroPie-Setup/scriptmodules/supplementary/kintaro-config.sh
                          rm -Rf /opt/kintaro/
                          rm -f /home/pi/kintarosetup.py

                          This seems to get rid of the service (uninstall script on github didn’t) but when attempting to reinstall I still get the message that kintarosnes is already the newest version and nothing is actually installed, but using systemctl to check the status of the service shows it doesn’t exist...

                          I don’t know why this is so problematic to get working.

                          edmaul69E 1 Reply Last reply Reply Quote 0
                          • edmaul69E
                            edmaul69 @Marll
                            last edited by

                            @Marll kintaro is active on facebook. You could try contacting them there.

                            M quicksilverQ 2 Replies Last reply Reply Quote 0
                            • M
                              Marll @edmaul69
                              last edited by

                              @edmaul69 I may try that before totally redoing my image. I don’t use Facebook and hate to create an account just to contact them, but probably better than starting over.

                              1 Reply Last reply Reply Quote 0
                              • quicksilverQ
                                quicksilver @edmaul69
                                last edited by

                                @edmaul69 is he? I hadn't seen anything new from him in months last I checked. I assumed he went out of business...

                                M 1 Reply Last reply Reply Quote 0
                                • M
                                  Marll @quicksilver
                                  last edited by

                                  @quicksilver Yeah not sure either, contacted via Facebook and no response yet.

                                  quicksilverQ 1 Reply Last reply Reply Quote 0
                                  • quicksilverQ
                                    quicksilver @Marll
                                    last edited by quicksilver

                                    @Marll I'm not sure what happened to him. He was very active this time last year on all social media then around last August he suddenly went radio silent.

                                    Do you have a spare sd card that you can try a fresh install? Might be a good idea to see if it's a software or hardware issue.

                                    ByteThisB M 2 Replies Last reply Reply Quote 1
                                    • ByteThisB
                                      ByteThis @quicksilver
                                      last edited by

                                      @quicksilver said in Problems with Kintaro SNES case:

                                      @Marll I'm not sure what happened to him. He was very active this time last year on all social media then around last August he suddenly went radio silent.

                                      For sure..I hope all is well with him..Very nice guy.

                                      1 Reply Last reply Reply Quote 1
                                      • M
                                        Marll @quicksilver
                                        last edited by

                                        @quicksilver I’ll try another SD card first, I have one that I was using to start an arcade cab build, but I haven’t really started yet, so not a big deal.

                                        1 Reply Last reply Reply Quote 0
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