Problem with accessing retropie menu

[idk]

So this is my first time posting. Everytime i go into the retropie menu and i try to go into anything like raspi-config, retropie setup. Basically everything in the retropie menu won’t work. It will just load and then kick me back to the retropie menu.

Pi Model or other hardware: B+
Power Supply used: Canakit power supply
RetroPie Version Used: 4.2 I think, I can’t check
Built From: Pre made SD image from official Retropie website
USB Devices connected: none
Controller used: PS4 Controller
Error messages received: none

[idk]

Also I know nothing about coding

[idk]

PLEASE SOMEONE I NEED HELP

[mitu]

Use a recent image - like the 4.4 release, 4.2 is over 2 years old.

[idk]

@mitu I can’t, I literally can’t even connect to wifi

[idk]

Do i have to literally have to reinstall it on the sd card?

[mitu]

@idk To install the 4.4 image, yes - you'll have to install it again on the SD card. You can backup your ROMs first - https://retropie.org.uk/docs/Updating-RetroPie/#making-a-backup-option-2 - then write the 4.4 image on the sdcard.

[idk]

@mitu so im using a mac so how do i erase the stuff installed on the sd card

[mitu]

@idk How did you write the image in the first place ? https://retropie.org.uk/docs/First-Installation/#installation.

[idk]

@mitu I downloaded the image from the retropie website and used etcher to install retropie on the microsd card

[edmaul69]

@idk you dont have to erase the card. When you install the new image, etcher will format the card.

[idk]

@edmaul69 wouldn’t that mess up the micro sd card. Because there would be 2 retropies

[edmaul69]

@idk no. It completely formats the card erasing the old one.

[idk]

@edmaul69 @mitu Ok. Thank you both for all of your help. Your the best

[idk]

Actually how do i update retropie

[mitu]

@idk From the RetroPie-Setup menu entry in Emulationstation - https://retropie.org.uk/docs/Updating-RetroPie/.