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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Retropie error message from menu (emulation station)

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    retropie menuemultionstationerror messageraspberrypi 3
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    • D
      DeadxRinger
      last edited by DeadxRinger

      Hi all,

      I've been using my pi without issue for about 2 years now. I've been finding tweaks for the system searching the web and watching videos on youtube and have been successful without seriously messing anything up...until now. I tried searching my problem but can't find it anywhere so now I'm here.

      Just a heads up, I'm not code savvy by any means so please take this into consideration.

      I'm using a raspberry pi 3 running emulation station with retropie 4.4 or 4.3, I can't remember the last time I updated prior to this issue.

      So yesterday I finally set up my pi for wifi after moving to a new place this past December. I then ran an update through the retropie menu from emulation station. Now, everytime I try to access any of the settings from the retropie menu I am met with a black screen error message. When I originally tried to update my pie it was in the basement far from the router. So I moved the pi into the same room as the router thinking this might be the issue, that maybe the pi couldn't fetch the update. Same problem with the black screen error message.

      Below are two pictures. One is a picture of the reteopie menu, none of the options work, they all show the same error message. The second picture is the error message from accessing an option from the retropie menu.

      I have a back up image saved to a computer, but really don't want to lose any of my save files through retroarch.

      I really appreciate all of your help!!

      IMG_20190712_130214.jpg

      IMG_20190712_130249.jpg

      mituM 1 Reply Last reply Reply Quote 0
      • mituM
        mitu Global Moderator @DeadxRinger
        last edited by

        @DeadxRinger This is not an error - it's exactly what it says: your system is too old (probably based on the 4.3 or previous image of RetroPie) and it's no longer supported by the newest RetroPie-Setup script.

        D 1 Reply Last reply Reply Quote 0
        • D
          DeadxRinger @mitu
          last edited by

          @mitu thanks! What can I do to access my settings? It was working perfectly fine before I tried to update.

          mituM quicksilverQ 2 Replies Last reply Reply Quote 0
          • mituM
            mitu Global Moderator @DeadxRinger
            last edited by

            @DeadxRinger What settings are you referring to ?

            D 1 Reply Last reply Reply Quote 0
            • quicksilverQ
              quicksilver @DeadxRinger
              last edited by

              @DeadxRinger You'll need to revert to a back-up or update to a newer version of retropie.

              1 Reply Last reply Reply Quote 0
              • D
                DeadxRinger @mitu
                last edited by

                @mitu said in Retropie error message from menu (emulation station):

                referring

                Audio, Bluetooth, configuration, etc.

                All the settings options in the first picture from the retropie menu show that message.

                I can't access any of them.

                quicksilverQ 1 Reply Last reply Reply Quote 0
                • quicksilverQ
                  quicksilver @DeadxRinger
                  last edited by

                  @DeadxRinger Use an ftp program like winSCP to remote access your pi and back up all your files that way

                  D 1 Reply Last reply Reply Quote 0
                  • BuZzB
                    BuZz administrators
                    last edited by

                    Although Jessie is no longer supported, you are supposed to be able to access settings (with a warning dialog). A recent change broke this which I have reverted. However, Jessie has been unsupported for over a year so it's definitely worth upgrading.

                    To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

                    1 Reply Last reply Reply Quote 0
                    • D
                      DeadxRinger @quicksilver
                      last edited by

                      @quicksilver thanks for the help!

                      I don't know what a winscp is. I've just opened up windows file explorers and accessed the pi through WiFi and drag and dropped in the past.

                      Is there a way to update the pi remotely from a computer without losing everything?

                      1 Reply Last reply Reply Quote 0
                      • quicksilverQ
                        quicksilver
                        last edited by

                        @BuZz is there a way for @DeadxRinger to update his retropie setup-script from the terminal? Seeing as he can no longer access retropie-setup the traditional way.

                        mituM D 2 Replies Last reply Reply Quote 0
                        • mituM
                          mitu Global Moderator @quicksilver
                          last edited by

                          @quicksilver @DeadxRinger Run, from the terminal, after exiting Emulationstation,

                          cd $HOME/RetroPie-Setup
                          git pull 
                          

                          and it should get the latest - and corrected - version.

                          D 1 Reply Last reply Reply Quote 1
                          • D
                            DeadxRinger @mitu
                            last edited by

                            @mitu Thanks a bunch! I'll try it when I get home.

                            1 Reply Last reply Reply Quote 0
                            • D
                              DeadxRinger @quicksilver
                              last edited by

                              @quicksilver @mitu

                              It worked! Thanks for the help!!!

                              1 Reply Last reply Reply Quote 1
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