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Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

Retropie error message from menu (emulation station)

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retropie menuemultionstationerror messageraspberrypi 3
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  • D
    DeadxRinger
    last edited by DeadxRinger 7 Dec 2019, 18:25 12 Jul 2019, 17:19

    Hi all,

    I've been using my pi without issue for about 2 years now. I've been finding tweaks for the system searching the web and watching videos on youtube and have been successful without seriously messing anything up...until now. I tried searching my problem but can't find it anywhere so now I'm here.

    Just a heads up, I'm not code savvy by any means so please take this into consideration.

    I'm using a raspberry pi 3 running emulation station with retropie 4.4 or 4.3, I can't remember the last time I updated prior to this issue.

    So yesterday I finally set up my pi for wifi after moving to a new place this past December. I then ran an update through the retropie menu from emulation station. Now, everytime I try to access any of the settings from the retropie menu I am met with a black screen error message. When I originally tried to update my pie it was in the basement far from the router. So I moved the pi into the same room as the router thinking this might be the issue, that maybe the pi couldn't fetch the update. Same problem with the black screen error message.

    Below are two pictures. One is a picture of the reteopie menu, none of the options work, they all show the same error message. The second picture is the error message from accessing an option from the retropie menu.

    I have a back up image saved to a computer, but really don't want to lose any of my save files through retroarch.

    I really appreciate all of your help!!

    IMG_20190712_130214.jpg

    IMG_20190712_130249.jpg

    M 1 Reply Last reply 12 Jul 2019, 17:38 Reply Quote 0
    • M
      mitu Global Moderator @DeadxRinger
      last edited by 12 Jul 2019, 17:38

      @DeadxRinger This is not an error - it's exactly what it says: your system is too old (probably based on the 4.3 or previous image of RetroPie) and it's no longer supported by the newest RetroPie-Setup script.

      D 1 Reply Last reply 12 Jul 2019, 17:41 Reply Quote 0
      • D
        DeadxRinger @mitu
        last edited by 12 Jul 2019, 17:41

        @mitu thanks! What can I do to access my settings? It was working perfectly fine before I tried to update.

        M Q 2 Replies Last reply 12 Jul 2019, 17:42 Reply Quote 0
        • M
          mitu Global Moderator @DeadxRinger
          last edited by 12 Jul 2019, 17:42

          @DeadxRinger What settings are you referring to ?

          D 1 Reply Last reply 12 Jul 2019, 17:56 Reply Quote 0
          • Q
            quicksilver @DeadxRinger
            last edited by 12 Jul 2019, 17:56

            @DeadxRinger You'll need to revert to a back-up or update to a newer version of retropie.

            1 Reply Last reply Reply Quote 0
            • D
              DeadxRinger @mitu
              last edited by 12 Jul 2019, 17:56

              @mitu said in Retropie error message from menu (emulation station):

              referring

              Audio, Bluetooth, configuration, etc.

              All the settings options in the first picture from the retropie menu show that message.

              I can't access any of them.

              Q 1 Reply Last reply 12 Jul 2019, 17:59 Reply Quote 0
              • Q
                quicksilver @DeadxRinger
                last edited by 12 Jul 2019, 17:59

                @DeadxRinger Use an ftp program like winSCP to remote access your pi and back up all your files that way

                D 1 Reply Last reply 12 Jul 2019, 18:08 Reply Quote 0
                • B
                  BuZz administrators
                  last edited by 12 Jul 2019, 18:07

                  Although Jessie is no longer supported, you are supposed to be able to access settings (with a warning dialog). A recent change broke this which I have reverted. However, Jessie has been unsupported for over a year so it's definitely worth upgrading.

                  To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

                  1 Reply Last reply Reply Quote 0
                  • D
                    DeadxRinger @quicksilver
                    last edited by 12 Jul 2019, 18:08

                    @quicksilver thanks for the help!

                    I don't know what a winscp is. I've just opened up windows file explorers and accessed the pi through WiFi and drag and dropped in the past.

                    Is there a way to update the pi remotely from a computer without losing everything?

                    1 Reply Last reply Reply Quote 0
                    • Q
                      quicksilver
                      last edited by 12 Jul 2019, 18:28

                      @BuZz is there a way for @DeadxRinger to update his retropie setup-script from the terminal? Seeing as he can no longer access retropie-setup the traditional way.

                      M D 2 Replies Last reply 12 Jul 2019, 19:02 Reply Quote 0
                      • M
                        mitu Global Moderator @quicksilver
                        last edited by 12 Jul 2019, 19:02

                        @quicksilver @DeadxRinger Run, from the terminal, after exiting Emulationstation,

                        cd $HOME/RetroPie-Setup
                        git pull

                        and it should get the latest - and corrected - version.

                        D 1 Reply Last reply 12 Jul 2019, 19:04 Reply Quote 1
                        • D
                          DeadxRinger @mitu
                          last edited by 12 Jul 2019, 19:04

                          @mitu Thanks a bunch! I'll try it when I get home.

                          1 Reply Last reply Reply Quote 0
                          • D
                            DeadxRinger @quicksilver
                            last edited by 12 Jul 2019, 22:26

                            @quicksilver @mitu

                            It worked! Thanks for the help!!!

                            1 Reply Last reply Reply Quote 1
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