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Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

Retropie 1/Zero WIreless Keyboard is not detected.

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rpi zero wirelekeyboard errorkeyboard usb
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  • S
    StalinIsMyFriend
    last edited by StalinIsMyFriend 14 Oct 2019, 11:57

    So, I tried to run Retropie on Rpi Zero W. I plugged in the keyboard and it just doesn't work. The first time, the emulation station crashed, outputting something like the "Wrong Pointer" error. Normal Raspbian Lite runs fine on that same Rpi with that same keyboard and also if I plug the Retropie Image into my Rpi 3 it works fine with the same keyboard. Also, it's important that the keyboard is wireless (with a dongle ) and I also have a 1.3-inch TFT display hat attached to RPI zero w. Also, the keyboard itself detected as plugged in (The green light on it wasn't blinking)

    Pi Model or other hardware: Rpi zero w with 1.3 TFT Display (Probably not that important)
    Power Supply used: Micro Usb?
    RetroPie Version Used 4.5
    Built From: Official RetroPie 1/0 image
    USB Devices connected: wireless keyboard
    Controller used: uh?
    Error messages received: Wrong Pointer, keyboard input or joystick input not detected
    How to replicate the problem: Idk

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    • M
      mitu Global Moderator
      last edited by 14 Oct 2019, 13:00

      Do you need to pair the keyboard first (via Bluetooth) or do you have an USB dongle that's paired with the keyboard ?

      S 1 Reply Last reply 14 Oct 2019, 13:06 Reply Quote 0
      • S
        StalinIsMyFriend @mitu
        last edited by 14 Oct 2019, 13:06

        @mitu it's a dongle

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        • M
          mitu Global Moderator
          last edited by mitu 14 Oct 2019, 13:08

          Do you use an USB hub then, or the dongle is miniUSB ? The PI zero is a bit finicky about USB hubs.

          S 1 Reply Last reply 14 Oct 2019, 13:17 Reply Quote 0
          • S
            StalinIsMyFriend @mitu
            last edited by 14 Oct 2019, 13:17

            @mitu I just use micro usb to usb adapter

            1 Reply Last reply Reply Quote 0
            • M
              mitu Global Moderator
              last edited by 14 Oct 2019, 14:41

              Then I guess the adapter doesn't work with the Pi zero.
              Can you run

              cat /proc/bus/input/devices
              

              and see if the USB dongle shows in there ? You can also try to unplug the dongle, run sudo dmeg -c, then plug it in again and run dmesg again - this should show the Linux kernel detection messages (if any).

              S 2 Replies Last reply 14 Oct 2019, 15:30 Reply Quote 0
              • S
                StalinIsMyFriend @mitu
                last edited by 14 Oct 2019, 15:30

                @mitu i'll try when I get home

                1 Reply Last reply Reply Quote 0
                • S
                  StalinIsMyFriend @mitu
                  last edited by 14 Oct 2019, 19:07

                  @mitu ok, seems like I am actually getting an error at boot, somehow I just didn't notice it before. So, before the emulationstation has started, I could type in the console (the characters show up) but after the emulationstation started the keyboard is unresponsive. I get this:

                  Unhandled fault: alignment exception (0x011) at 0x0031f8d
                  pgd = ccf20000
                  [00031f8d] *pgd=0b0ea831, *pte=00000000, *ppte=00000000
                  Bus error
                  
                  1 Reply Last reply Reply Quote 0
                  • M
                    mitu Global Moderator
                    last edited by 15 Oct 2019, 07:53

                    Try installing manually RetroPie over Raspbian Stretch Lite - https://retropie.org.uk/docs/Manual-Installation/.
                    You can also try enabling SSH and take a look at the system log with dmesg to see which program crashes with the error you mentioned.

                    S 2 Replies Last reply 15 Oct 2019, 17:20 Reply Quote 0
                    • S
                      StalinIsMyFriend @mitu
                      last edited by 15 Oct 2019, 17:20

                      @mitu Seems like I am getting kernel errors - here is a sample:

                      Message from systemgd@raspebrrypi at Oct 15 18:16:56 ...
                      kernel: [256.033913] Code: e1a00006 ebffae41 e51b1034 e3510000 (e1a04000)
                      
                      1 Reply Last reply Reply Quote 0
                      • S
                        StalinIsMyFriend @mitu
                        last edited by 15 Oct 2019, 17:46

                        @mitu *Never mind, I updated the pi and now it seems to be working (as in I can install the retropie. When it will install I'll see if it would work or not)

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                        • S
                          StalinIsMyFriend
                          last edited by 15 Oct 2019, 19:32

                          This topic should be closed, as I figured that it's not actually because of the keyboard. Comes out the RetroPie just freezes by itself on start

                          1 Reply Last reply Reply Quote 0
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