RetroPie detects USB controller but buttons don't work

[mitu]

@nicolasludwig I only see an USB Keyboard device here - is the gamepad plugged in ? If it is, then it's not detected as a gamepad/joypad, but as a keyboard.

[nicolasludwig]

@mitu Yes, both devices are plugged. One keyboard (which works on RetroPie) and the gamepad (doesn't work on anything).

[mitu]

Well, the gamepad doesn't appear as an input USB device, so there's little to do to make it work. Try running from the terminal (just to debug):

1. unplug the gamepad
2. run sudo dmesg -c
3. plug back the gamepad (make sure it's correctly plugged in)
4. run dmesg and post the output - if any.

[nicolasludwig]

@mitu Sorry man. I unplugged the gamepad and plugged it again, now it appears on the output. I don't know why this happened, but sometimes it happens, even though I haven't touched the USB cable.

The output:

[mitu]

@nicolasludwig said in RetroPie detects USB controller but buttons don't work:

. I unplugged the gamepad and plugged it again, now it appears on the output.

OK, but still, execute the commands I posted previously - this will show which drivers are loaded when the gamepad is detected.

[nicolasludwig]

@mitu Right. I did it and this was the output:

[mitu]

Looks like the device is switching its config/identification on the run, first it looks like a PS3 clone, then it disconnects and then identifies itself as an Xbox 360 gamepad.

Try installing the PS3 drivers (one a time, see which one works) - doc pagehere - from the RetroPie-Setup script and see if the gamepad is configured and detected properly.

[nicolasludwig]

@mitu I tried both drivers (sixaxis and ps3controller), without success. Nothing happens when I try to config buttons, but still appears 1 gamepad detected.

[mitu]

Based on the provided log, the correct driver should be xpad, but I don't see it handling the controller, even though the Vendor/Product IDS are known to the driver.
Can you check if the xpad driver is installed - in the drivers section of RetroPie-Setup ?

[nicolasludwig]

@mitu Yes, the xpad is installed. I removed it and installed it again. The issue persists.

[mitu]

I don't have any other ideas - I see the controller has a windows driver - maybe it needs a special driver to work, but the driver is only for Windows.

[nicolasludwig]

@mitu Yes, on Windows it works normally. Anyway, thanks for your help. I'll try to find more information all over google.