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Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

No audio from 3.5 jack

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audio problemaudio issuessound jack 3.5sound issuessound problems
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  • T
    t3stin
    last edited by 3 May 2020, 10:48

    I have a Raspberry Pi B with the latest retropie image. I've spent hours the last 3 days trying to get audio out of the 3.5 jack with no luck. I've read hundreds of forum posts, search engine results etc and tried everything I've found with no luck. I'm using a HDMI to VGA cable to connect the pi to a monitor and initially tried the jack with a small speaker and headphones, I've now changed the monitor to one with built in speakers and the jack cable direct to the monitor yet still I get no audio. I've checked and tried the config.txt edits, IV set 3.5 in raspiconfig and even retroarch, tried multiple changes in emulation station but most then default the volume to 0. IV checked the soundcard in alsamixer and volume, IV forced changed to audio jack via command line and even installed pixel desktop to check there - volume was 100% and set to analogue. Running out of (new) ideas and patience. At most after some changes I get the following in terminal:

    ALSA lib control .c:1373:(snd_ctl_open_noupdate) Invalid CTL hdmi
    
    lv10: VolumeControl::init() - Failed to attach to default card!
    
    

    I can't find any new things to try as the bulk of the ones I find online regurgitate stuff IV done already and iv tried multiple audio cables......any ideas please!?!?

    M 1 Reply Last reply 3 May 2020, 14:14 Reply Quote 0
    • M
      mitu Global Moderator @t3stin
      last edited by 3 May 2020, 14:14

      @t3stin said in No audio from 3.5 jack:

      ALSA lib control .c:1373:(snd_ctl_open_noupdate) Invalid CTL hdmi

      lv10: VolumeControl::init() - Failed to attach to default card!

      This looks like an invalid configuration. Can you run the following commands and post the output:

      amixer cget numid=3
      cat ~/.asoundrc

      You are running the 4.6 image, right ?

      T 1 Reply Last reply 3 May 2020, 16:22 Reply Quote 0
      • T
        t3stin @mitu
        last edited by t3stin 5 Mar 2020, 17:27 3 May 2020, 16:22

        @mitu yes running 4.6 image. This is the output IMG_20200503_172004.jpg

        Current error:
        IMG_20200503_172627.jpg

        Thanks!

        1 Reply Last reply Reply Quote 0
        • M
          mitu Global Moderator
          last edited by 3 May 2020, 16:32

          This looks correct.

          amixer cset numid=3 1
          

          should set the output to analog.

          Can you set in EmulationStation's sound settings:

          • Audio Card - Default
          • Audio Device - PCM

          and see if you still get the error message ?

          T 1 Reply Last reply 3 May 2020, 16:55 Reply Quote 0
          • T
            t3stin @mitu
            last edited by 3 May 2020, 16:55

            @mitu it disappears generally on restart so yes but still no audio can be heard, really don't understand!

            1 Reply Last reply Reply Quote 0
            • M
              mitu Global Moderator
              last edited by 3 May 2020, 17:27

              Make sure you haven't accidentally muted the audio output. Run

              amixer set PCM unmute
              sudo alsactl store

              and see if you get any sound.

              T 1 Reply Last reply 3 May 2020, 18:05 Reply Quote 0
              • T
                t3stin @mitu
                last edited by 3 May 2020, 18:05

                @mitu sadly still nothing 😔 hoping you have more ideas? Thanks for trying so far.

                1 Reply Last reply Reply Quote 0
                • M
                  mitu Global Moderator
                  last edited by 3 May 2020, 18:10

                  When was the last time you checked that the audio worked with the jack - if ever ? Maybe it's a hardware issue.

                  T 1 Reply Last reply 3 May 2020, 19:42 Reply Quote 0
                  • T
                    t3stin @mitu
                    last edited by 3 May 2020, 19:42

                    @mitu would of been years if I had... What would be the best way to test?

                    M 1 Reply Last reply 3 May 2020, 19:59 Reply Quote 0
                    • M
                      mitu Global Moderator @t3stin
                      last edited by mitu 5 Mar 2020, 20:59 3 May 2020, 19:59

                      @t3stin maybe a multi-meter ? Electronics is not my area of expertise, so I can't say how you'd check the hardware connections/output.

                      T 2 Replies Last reply 3 May 2020, 20:28 Reply Quote 0
                      • T
                        t3stin @mitu
                        last edited by 3 May 2020, 20:28

                        @mitu that was my first thought. If all good there I take it you too are out of ideas? Strongly considering just getting some usb speakers and hoping they don't have issue!

                        1 Reply Last reply Reply Quote 0
                        • T
                          t3stin @mitu
                          last edited by 4 May 2020, 13:37

                          @mitu just noticed in my all/retroarch.cfg file - should there be a value in audio_device? IMG_20200504_143425.jpg

                          M 1 Reply Last reply 4 May 2020, 14:43 Reply Quote 0
                          • M
                            mitu Global Moderator @t3stin
                            last edited by 4 May 2020, 14:43

                            @t3stin I don't know, I use a stock config and this is not set on my system. If you just want to test the sound, there's a command line speaker-test command you can use. Or download an .mp3 and play it from the command line with cvlc.

                            1 Reply Last reply Reply Quote 0
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