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Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

Retro Pi 4.6 - Pi4 /4kTV slow loading

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pi4retropie 4.64k tv
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  • E
    ej_424
    last edited by 5 May 2020, 12:50

    Hey guys hoping someone can help me out here. I have two Sony 4k TV's and having the same issue on both. The problem is when i go to load a rom 90% of the time it will take over a minute to load the rom and get into the game. I see the launcher menu and then it sits for over a minute. Same experience if try to go into retroarch via retropie menu. This is leading me to believe its a retroarch load issue. Very rarely it just loads up fast like it should but I can't put my finger on it. The delay to get the menu or game up on the screen is super annoying being it takes so long.

    Any thoughts? I can't be the only one experiencing this. I have tried two different pi 4's and also different micro SD cards and even redownloaded the image for the sake of it.

    J 1 Reply Last reply 5 May 2020, 14:44 Reply Quote 0
    • J
      Jste84 @ej_424
      last edited by 5 May 2020, 14:44

      @ej_424 had this issue too, you need to change the resolution to 1080p

      E 1 Reply Last reply 6 May 2020, 13:46 Reply Quote 1
      • E
        ej_424 @Jste84
        last edited by 6 May 2020, 13:46

        @Jste84

        Ok I will try that. I know how to do that in prebuilt images being there is a resolution changer tool. However if I got into respiconfig and try to change the resolution there it just exits and goes back to the menu right away.

        Can you please provide some guidance around how you did this?

        Thanks!

        1 Reply Last reply Reply Quote 0
        • E
          ej_424
          last edited by 6 May 2020, 14:06

          ok i edited the config.txt file following this guide (but did 1920 1080 60)

          Systems boots fine but still same issue...

          https://pixel.red/guide/retropie-custom-resolution/

          1 Reply Last reply Reply Quote 0
          • M
            mitu Global Moderator
            last edited by 6 May 2020, 14:41

            Can you post your config.txt file ?

            1 Reply Last reply Reply Quote 0
            • E
              ej_424
              last edited by ej_424 5 Jun 2020, 16:16 6 May 2020, 15:15

              @mitu
              Here is my config.txt. When I hit display on my Sony 4K tv it does say 1080p 60hz. Issue is any game still takes well over a minute to load. Same when launch retroarch via options menu.

              uncomment if you get no picture on HDMI for a default "safe" mode

              #hdmi_safe=1

              uncomment this if your display has a black border of unused pixels visible

              and your display can output without overscan

              disable_overscan=1

              uncomment the following to adjust overscan. Use positive numbers if console

              goes off screen, and negative if there is too much border

              #overscan_left=16
              #overscan_right=16
              #overscan_top=16
              #overscan_bottom=16

              uncomment to force a console size. By default it will be display's size minus

              overscan.

              #framebuffer_width=1280
              #framebuffer_height=720

              uncomment if hdmi display is not detected and composite is being output

              hdmi_force_hotplug=1

              uncomment to force a specific HDMI mode (this will force VGA)

              hdmi_group=2
              hdmi_mode=16
              hdmi_cvt=1920 1080 60

              uncomment to force a HDMI mode rather than DVI. This can make audio work in

              DMT (computer monitor) modes

              hdmi_drive=2

              uncomment to increase signal to HDMI, if you have interference, blanking, or

              no display

              #config_hdmi_boost=4

              uncomment for composite PAL

              #sdtv_mode=2

              #uncomment to overclock the arm. 700 MHz is the default.
              #arm_freq=

              Uncomment some or all of these to enable the optional hardware interfaces

              #dtparam=i2c_arm=on
              #dtparam=i2s=on
              #dtparam=spi=on

              Uncomment this to enable infrared communication.

              #dtoverlay=gpio-ir,gpio_pin=17
              #dtoverlay=gpio-ir-tx,gpio_pin=18

              Additional overlays and parameters are documented /boot/overlays/README

              Enable audio (loads snd_bcm2835)

              dtparam=audio=on

              [pi4]

              Enable DRM VC4 V3D driver on top of the dispmanx display stack

              dtoverlay=vc4-fkms-v3d
              max_framebuffers=2
              #hdmi_ignore_edid=0xa5000080
              #arm_64bit=1
              gpu_mem=320
              [all]
              #dtoverlay=vc4-fkms-v3d
              #2 line For CPU Overclock
              #over_voltage=
              #arm_freq=
              #2 line For GPU Overclock
              #gpu_freq=
              #over_voltage=

              1 Reply Last reply Reply Quote 0
              • M
                mitu Global Moderator
                last edited by 6 May 2020, 15:18

                To force 1080p, use only

                  hdmi_group=1
                  hdmi_mode=16
                

                and remove any other related hdmi options.

                E 1 Reply Last reply 6 May 2020, 17:04 Reply Quote 0
                • E
                  ej_424 @mitu
                  last edited by ej_424 5 Jun 2020, 18:12 6 May 2020, 17:04

                  @mitu thanks I'll give that a go in a bit and report back!

                  To confirm I should remove lines that reference HDMI entirely outside of those two?

                  Example:
                  #hdmi_safe=1
                  hdmi_drive=2
                  hdmi hotplug=2

                  Or just the one where I specify the resolution .. 1920 1080 60

                  Also any reason you can't do this via raspi-config or in the UI somwhere? The raspiconfig resolution option just exits right way and never lets me select a resolution.

                  1 Reply Last reply Reply Quote 0
                  • E
                    ej_424
                    last edited by 6 May 2020, 17:51

                    Modified config.txt (new config below). Same issue

                    uncomment if you get no picture on HDMI for a default "safe" mode

                    #hdmi_safe=1

                    uncomment this if your display has a black border of unused pixels visible

                    and your display can output without overscan

                    disable_overscan=1

                    uncomment the following to adjust overscan. Use positive numbers if console

                    goes off screen, and negative if there is too much border

                    #overscan_left=16
                    #overscan_right=16
                    #overscan_top=16
                    #overscan_bottom=16

                    uncomment to force a console size. By default it will be display's size minus

                    overscan.

                    #framebuffer_width=1280
                    #framebuffer_height=720

                    uncomment if hdmi display is not detected and composite is being output

                    #hdmi_force_hotplug=1

                    uncomment to force a specific HDMI mode (this will force VGA)

                    hdmi_group=1
                    hdmi_mode=16

                    uncomment to force a HDMI mode rather than DVI. This can make audio work in

                    DMT (computer monitor) modes

                    hdmi_drive=2

                    uncomment to increase signal to HDMI, if you have interference, blanking, or

                    no display

                    #config_hdmi_boost=4

                    uncomment for composite PAL

                    #sdtv_mode=2

                    #uncomment to overclock the arm. 700 MHz is the default.
                    #arm_freq=

                    Uncomment some or all of these to enable the optional hardware interfaces

                    #dtparam=i2c_arm=on
                    #dtparam=i2s=on
                    #dtparam=spi=on

                    Uncomment this to enable infrared communication.

                    #dtoverlay=gpio-ir,gpio_pin=17
                    #dtoverlay=gpio-ir-tx,gpio_pin=18

                    Additional overlays and parameters are documented /boot/overlays/README

                    Enable audio (loads snd_bcm2835)

                    dtparam=audio=on

                    [pi4]

                    Enable DRM VC4 V3D driver on top of the dispmanx display stack

                    dtoverlay=vc4-fkms-v3d
                    max_framebuffers=2
                    #hdmi_ignore_edid=0xa5000080
                    #arm_64bit=1
                    gpu_mem=320
                    [all]
                    #dtoverlay=vc4-fkms-v3d
                    #2 line For CPU Overclock
                    #over_voltage=
                    #arm_freq=
                    #2 line For GPU Overclock
                    #gpu_freq=
                    #over_voltage=

                    1 Reply Last reply Reply Quote 0
                    • M
                      mitu Global Moderator
                      last edited by 6 May 2020, 17:57

                      @ej_424 said in Retro Pi 4.6 - Pi4 /4kTV slow loading:

                      Example:

                      Can you run the following commands from the terminal and post the output ? You should also remove hdmi_drive from the config, if you're using a TV, I don't think they're necessary.

                      tvservice -m CEA
                      tvservice -m DMT
                      tvservice -s
                      
                      E 1 Reply Last reply 6 May 2020, 20:23 Reply Quote 0
                      • E
                        ej_424 @mitu
                        last edited by 6 May 2020, 20:23

                        @mitu

                        tvservice -m CEA

                        pi@retropie:~ $ tvservice -m CEA
                        Group CEA has 23 modes:
                        mode 1: 640x480 @ 60Hz 4:3, clock:25MHz progressive
                        mode 2: 720x480 @ 60Hz 4:3, clock:27MHz progressive
                        mode 3: 720x480 @ 60Hz 16:9, clock:27MHz progressive
                        mode 4: 1280x720 @ 60Hz 16:9, clock:74MHz progressive
                        mode 5: 1920x1080 @ 60Hz 16:9, clock:74MHz interlaced
                        mode 6: 720x480 @ 60Hz 4:3, clock:27MHz x2 interlaced
                        mode 7: 720x480 @ 60Hz 16:9, clock:27MHz x2 interlaced
                        (prefer) mode 16: 1920x1080 @ 60Hz 16:9, clock:148MHz progressive
                        mode 17: 720x576 @ 50Hz 4:3, clock:27MHz progressive
                        mode 18: 720x576 @ 50Hz 16:9, clock:27MHz progressive
                        mode 19: 1280x720 @ 50Hz 16:9, clock:74MHz progressive
                        mode 20: 1920x1080 @ 50Hz 16:9, clock:74MHz interlaced
                        mode 21: 720x576 @ 50Hz 4:3, clock:27MHz x2 interlaced
                        mode 22: 720x576 @ 50Hz 16:9, clock:27MHz x2 interlaced
                        mode 31: 1920x1080 @ 50Hz 16:9, clock:148MHz progressive
                        mode 32: 1920x1080 @ 24Hz 16:9, clock:74MHz progressive
                        mode 34: 1920x1080 @ 30Hz 16:9, clock:74MHz progressive
                        mode 60: 1280x720 @ 24Hz 16:9, clock:59MHz progressive
                        mode 62: 1280x720 @ 30Hz 16:9, clock:74MHz progressive
                        mode 93: 3840x2160 @ 24Hz 16:9, clock:297MHz progressive
                        mode 94: 3840x2160 @ 25Hz 16:9, clock:297MHz progressive
                        (native) mode 95: 3840x2160 @ 30Hz 16:9, clock:297MHz progressive
                        mode 98: 4096x2160 @ 24Hz unknown AR, clock:297MHz progressive

                        tvservice -m DMT

                        Group DMT has 7 modes:
                        mode 4: 640x480 @ 60Hz 4:3, clock:25MHz progressive
                        mode 9: 800x600 @ 60Hz 4:3, clock:40MHz progressive
                        mode 16: 1024x768 @ 60Hz 4:3, clock:65MHz progressive
                        mode 21: 1152x864 @ 75Hz 4:3, clock:108MHz progressive
                        mode 35: 1280x1024 @ 60Hz 5:4, clock:108MHz progressive
                        mode 58: 1680x1050 @ 60Hz 16:10, clock:146MHz progressive
                        mode 83: 1600x900 @ 60Hz 16:9, clock:108MHz progressive

                        tvservice -s
                        state 0xa [HDMI CUSTOM RGB lim 16:9], 1920x1080 @ 60.00Hz, progressive

                        M 1 Reply Last reply 6 May 2020, 20:28 Reply Quote 0
                        • M
                          mitu Global Moderator @ej_424
                          last edited by 6 May 2020, 20:28

                          @ej_424 said in Retro Pi 4.6 - Pi4 /4kTV slow loading:

                          state 0xa [HDMI CUSTOM RGB lim 16:9], 1920x1080 @ 60.00Hz, progressive

                          This shows you're currently using 1080p - which the Pi4 should handle easily, so the slowdown is not from the video settings. What controller(s) are you using ? Does it happen when using just a keyboard to launch a game ?

                          1 Reply Last reply Reply Quote 0
                          • E
                            ej_424
                            last edited by 6 May 2020, 20:56

                            Ok you may be on to something and initially I thought that might be the problem too since when the retroarch menu finally comes up or the game loads finally i see the little notification in the bottom left saying controller.. connected..

                            I have a SNES Classic 8bitbo controller. I've updated all the fw to the latest.

                            Testing just a keyboard with my bluetooth controllers not connected it works fine.. WTH, any ideas?

                            Odd part is as soon as I updated the fw on my 8bitdo controllers a week ago it worked fine one time so i thought it was that, but then behavior went back to normal the next time i launched a game. Now testing again just the keyboard and it working I think something is going on here but no idea what...

                            My exact controllers (2 paired):

                            https://www.8bitdo.com/sn30-gp/

                            M 1 Reply Last reply 6 May 2020, 20:59 Reply Quote 0
                            • M
                              mitu Global Moderator @ej_424
                              last edited by 6 May 2020, 20:59

                              @ej_424 said in Retro Pi 4.6 - Pi4 /4kTV slow loading:

                              I have a SNES Classic 8bitbo controller. I've updated all the fw to the latest.

                              We've seen this issues with 'slow' controller initialization when the controller is in XInput mode. Try running the controller in Switch or Android mode - you'll have to re-pair it in and re-configure it EmulationStation after you change the pairing mode.

                              E 2 Replies Last reply 6 May 2020, 21:25 Reply Quote 0
                              • E
                                ej_424 @mitu
                                last edited by 6 May 2020, 21:25

                                @mitu
                                You might be a life saver! I will try that and report back later tonight. I do have it in x-input mode atm so there is hope. I thought your documentation said to use that but could be wrong.

                                1 Reply Last reply Reply Quote 0
                                • E
                                  ej_424 @mitu
                                  last edited by 6 May 2020, 21:33

                                  @mitu

                                  I think we are fixed! Tested multiple times and the timing it much better. It still seems longer that what my arcade cab does with same setup with the exception being the controllers. Right now its about a 7 second wait after the launch screen goes away. Prior it was about a minute :)

                                  Thank you!

                                  B 1 Reply Last reply 7 May 2020, 08:20 Reply Quote 0
                                  • L
                                    Lesezeichen
                                    last edited by 6 May 2020, 21:54

                                    Sorry to hijack, quick question, how do i put tags in a topic so i can post a new thread?

                                    M 1 Reply Last reply 7 May 2020, 02:58 Reply Quote 0
                                    • M
                                      mitu Global Moderator @Lesezeichen
                                      last edited by 7 May 2020, 02:58

                                      @Lesezeichen Copy the topic link, then in the new topic, you insert a link to this topic.

                                      1 Reply Last reply Reply Quote 0
                                      • B
                                        Brunnis @ej_424
                                        last edited by 7 May 2020, 08:20

                                        @ej_424 Yep, if I'd seen this topic earlier, I could have answered this immediately. :) I had the same issue a while ago with my SN30 Pro+. Setting it to Direct Input mode solved the issue.

                                        1 Reply Last reply Reply Quote 0
                                        • B
                                          Brunnis
                                          last edited by 7 May 2020, 08:23

                                          By the way, is there any more elegant way to limit the resolution than hard coding the resolution to 1080p? I seem to remember you can limit the pixel clock instead, but I haven't tried it. Also, given the performance issues with 4K, wouldn't it be better to have RetroPie be limited to 1080p max out of the box, with an easy way to enable 4K if the user wishes?

                                          M 1 Reply Last reply 7 May 2020, 09:00 Reply Quote 0
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