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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    HELP!? Games wont launch after failed update

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    games no showretro pieupdate failed
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    • K
      kennyp55
      last edited by kennyp55

      So first time raspberry pi owner here. Bought a pi and a separate sd card with games using emulationstation/retropie. The picture wasnt right so started with trying to adjust the resolution in options, then I tried in the actual pre game load screens to adjust the resolution. After one time in being able to access the preload game screen to adjust the resolution, I was unable to do it again.
      Restarted the pi countless times...no luck. Then I read online maybe I should try to run an update in the options menu..did that...it ran all night (to say the update failed - now it states something about unable to fetch a "ref" when I try to update) and now my games wont launch (just has a black screen that says this and that "failed") - but retropie/emulation does launch. Obv I dont know what I am doing lol Any help would be appreciated on what to do. Thank you!

      mituM 1 Reply Last reply Reply Quote 0
      • mituM
        mitu Global Moderator @kennyp55
        last edited by

        @kennyp55 We don't support pre-loaded systems or 3rd party images. Start with the image from retropie.org.uk/download and follow the instructions to install it - it's all in the Docs.

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