PI not shutting down

zefolhadela

Hi, my retropie build recently have this bug, where it doesnt shutdown, it stays at the terminal and the only way is plug out, where the PI stucks is here "[ OK ] Stopped SixA Daemon service".
My setup have a ps3 connected via bluetooth and i think is that the cause this but i dont know how to fix it, hope someone can help.
Cheers

Edit: btw i have another error mostly when loading games that says "Under-voltage detected!" maybe have some relationship with that other bug

My setup: RPi 3B+
Power Supply: input 100-240v AC
***************output 5v - 2500mA
RetroPie Version Used: 4.6
Built From: SD Image on RetroPie website
USB Devices connected: Keyboard
Controller used: PS3 via Bluetooth
Error messages received: "[ OK ] Stopped SixA Daemon service" Stucks and "Under-voltage detected!"
Attachment of config files:
config:
https://pastebin.com/d9xh76E2
(updated)Log:
https://pastebin.com/At4kxHCp

Sometimes the pi shuts doesnt stuck there and it says this : "A stop job is running for session c1 of user pi ("countdown"/1min 30s)"
and then shuts down

mitu

Add some details about your setup, as detailed in https://retropie.org.uk/forum/topic/3/read-this-first.

Edit: btw i have another error mostly when loading games that says "Under-voltage detected!" maybe have some relationship with that other bug

That is not a bug, it's the system telling you your power source is not adequate and it's not providing enough power. Use a proper power source, otherwise you're going to have another set of issues.

Exit EmulationStation and then run sudo shutdown -h now - is the system powering down properly ?

zefolhadela

@mitu Sorry for not making the post properly and thanks.
I think the post is correct now.
I think i use the proper Power Supply but maybe not,
i tryed exit like u said and the pi still stucks at shutting down

zerojay

I have been seeing some kernel panics when shutting down myself but I shutdown so very rarely that I'm not sure if it's still happening or not myself.

Is that what you're seeing?

zefolhadela

@zerojay i am not sure what u are talking about

mitu

@zefolhadela said in PI not shutting down:

I think i use the proper Power Supply but maybe not,

Try to get a proper power supply and get rid of the under-voltage warning first. Funny things happen when the power source is not working correctly.

zerojay

@zefolhadela said in PI not shutting down:

@zerojay i am not sure what u are talking about

A kernel panic means that Linux itself crashed and it cannot continue. You'll know you hit one if you see the words "kernel panic" near the bottom of the screen while shutting down. For me, I've been getting it to happen whenever I issue the shutdown command. It's more of a simple annoyance than something I'm really worried about as when it crashes, everything's already safely unmounted.

I second mitu's advice though - try to fix your power supply issue and you may find it could potentially fix this as well.

zefolhadela

@zerojay ahh, no kernel panic for now mate.
sure i will

zefolhadela

@mitu i will research a power supply, the guy when i buy my RPI sells me that powersupply saying that is the proper one.
And the voltage warning only happears lately.
Thanks!

zefolhadela

@mitu Ok i have done some research (https://www.raspberrypi.org/documentation/hardware/raspberrypi/power/README.md) and my power supply should be enough but somehow is dropping bellow 4.6V. The proper one is 5.1V inseat of 5V btw i thing that is the problem

zefolhadela

@mitu Thanks a lot for the help u gave me, i still doesnt buy the Power Supply but i switch for other one that is equal but is giving to the pi at least 4.7v, and the problem for now have completetly gone (so as soon as i can i will buy the proper one). btw i never have good results with N64 games and the lack of voltage probably is the problem and i was completetly unaware of it, so thanks one more time!

Zering

@zefolhadela Nintendo 64 is hit and miss on a Pi 3. A proper power supply might help somewhat, but really picking the right emulators for each game will be the way forward if you want to increase performance.