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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Retropie not loading menus or showing my games from usb

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    helpromsretrogame
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    • G
      gt700
      last edited by

      Pi Model or other hardware: pi 4 4gb

      Power Supply used: (If using a Pi) retroflag power supply

      RetroPie Version Used 4.7.1

      Built From: I used official retropie image from website, retropie-buster-4.7.1-rpi4_400.img

      USB Devices connected: Only a usb stick when I need it and a comtroller

      Controller used: vitros nes controller

      Problem: First when I plug in my usb with the games and restart es, nothing new happens. Second, when I got my configuration settings and try to click on any menu, it goes completely black, I usually have to restart the whole pi. I need help on this quickly as it is time sensitive to get this finished. Thanks

      dankcushionsD 1 Reply Last reply Reply Quote 0
      • dankcushionsD
        dankcushions Global Moderator @gt700
        last edited by

        @gt700 please give the full path and filename of an example rom file on your USB that you think should be showing up in retropie

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        • G
          gt700 @dankcushions
          last edited by

          @dankcushions

          retropie
          —Roms
          ——Nes
          ————Super Mario

          dankcushionsD 1 Reply Last reply Reply Quote 0
          • dankcushionsD
            dankcushions Global Moderator @gt700
            last edited by

            @gt700
            Super Mario is not a full filename. please give the full filename including extension.
            also it should be /retropie/roms/nes/ - it's case-sensitive. the appropriate folders should be created automatically when you insert a stick with the /retropie/ folder within.
            also, what file system is your USB drive using?

            see https://retropie.org.uk/docs/Transferring-Roms/ for the full guide

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            • G
              gt700 @dankcushions
              last edited by

              @dankcushions

              retropie/roms/nes/Super Mario World_2261806206.exe

              Also is there a way we can get into a voice call or live text chat of some sort?

              mituM 1 Reply Last reply Reply Quote 0
              • G
                gt700 @dankcushions
                last edited by

                @dankcushions
                And for some reason every singe eom I have is the same exact size, 3,707 kb

                1 Reply Last reply Reply Quote 0
                • mituM
                  mitu Global Moderator @gt700
                  last edited by

                  @gt700 said in Retropie not loading menus or showing my games from usb:

                  retropie/roms/nes/Super Mario World_2261806206.exe

                  That's not a valid ROM file and it's probably not a valid ROM and most likely some malware infested program. If you look in the Docs, you'll find a section for each emulated system with the file extension it supports. If the ROM file doesn't have the proper extension, then it will not show up in EmulationStation.

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                  • G
                    gt700 @mitu
                    last edited by

                    @mitu

                    Every one of my roms is the same exact size and they are all .exe

                    Im assuming they are all bad and I will have to redownload from a different source. If I have not ran any of the .exes Is the pc safe that has downloaded them?

                    mituM 1 Reply Last reply Reply Quote 0
                    • mituM
                      mitu Global Moderator @gt700
                      last edited by

                      @gt700 said in Retropie not loading menus or showing my games from usb:

                      If I have not ran any of the .exes Is the pc safe that has downloaded them?

                      Do you have an antivirus program running ? If you haven't run them, you'll probably be ok - just delete the .exe files.

                      G 2 Replies Last reply Reply Quote 0
                      • G
                        gt700 @mitu
                        last edited by

                        @mitu

                        No antivirus whatsoever

                        No windows protection either

                        1 Reply Last reply Reply Quote 0
                        • G
                          gt700 @mitu
                          last edited by

                          @mitu

                          Where can I get a recommendation for a valid place to get roms?

                          mituM 1 Reply Last reply Reply Quote 0
                          • mituM
                            mitu Global Moderator @gt700
                            last edited by

                            @gt700 said in Retropie not loading menus or showing my games from usb:

                            Where can I get a recommendation for a valid place to get roms?

                            No here - https://retropie.org.uk/forum/topic/2/forum-rules

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                            • G
                              gt700 @mitu
                              last edited by

                              @mitu

                              Seems a little odd considering this how place is about retro gaming and kind of revolves around roms, why is this?

                              mituM 1 Reply Last reply Reply Quote -1
                              • mituM
                                mitu Global Moderator @gt700
                                last edited by

                                @gt700 said in Retropie not loading menus or showing my games from usb:

                                Seems a little odd considering this how place is about retro gaming and kind of revolves around roms, why is this?

                                https://retropie.org.uk/docs/:

                                ROMs are copyrighted content and as such are not included with RetroPie.

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                                • G
                                  gt700 @mitu
                                  last edited by

                                  @mitu

                                  I got my games to work! I found real roms, but my other problem is the menus, when I go to configuration settings and click on any setting, it takes me to a black screen and I have to restart the pi

                                  G 1 Reply Last reply Reply Quote 0
                                  • G
                                    gt700 @gt700
                                    last edited by

                                    @gt700
                                    I really need help on this one, I cant find anyone with the same problem

                                    mituM 1 Reply Last reply Reply Quote -1
                                    • mituM
                                      mitu Global Moderator @gt700
                                      last edited by

                                      By configuration settings, you mean the items in the RetroPie system, or when you start RetroPie-Setup from the RetroPie menu ? Which settings are you trying to change ?

                                      1 Reply Last reply Reply Quote 0
                                      • mituM
                                        mitu Global Moderator
                                        last edited by

                                        Do you have a 4k display ? Try setting the resolution to 1080p using the Raspi-Config utility in the RetroPie system.

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                                        • G
                                          gt700 @mitu
                                          last edited by

                                          @mitu
                                          Tried it on a 4k tv and now it works

                                          1 Reply Last reply Reply Quote 0
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