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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    RetroPie Setup can't update/install a lot of packages

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    networkupdateraspberrypi 3
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    • K
      kokossexy
      last edited by

      Adding Debug logs

      sudo __debug=1 ./retropie_setup.sh
      

      that might help.

      Here and here

      Thank you!

      mituM 1 Reply Last reply Reply Quote 0
      • mituM
        mitu Global Moderator @kokossexy
        last edited by mitu

        Thanks for the logs. Looks like the 'online check' fails when the 'new package' check is run:

        + rp_remoteFileExists https://files.retropie.org.uk/binaries/buster/rpi3/libretrocores/lr-tyrquake.tar.gz
        + local url=https://files.retropie.org.uk/binaries/buster/rpi3/libretrocores/lr-tyrquake.tar.gz
        + local ret
        + curl --max-time 5 -o /dev/null -sfI https://files.retropie.org.uk/binaries/buster/rpi3/libretrocores/lr-tyrquake.tar.gz
        + ret=28
        + [[ 28 -eq 0 ]]
        + [[ 28 -eq 22 ]]
        + return 2
        + ret=2
        + [[ 2 -ne 2 ]]
        + return 2
        + local ret=2
        + [[ 2 -eq 0 ]]
        + [[ 2 -eq 2 ]]
        + has_net=0
        + [[ 0 -eq 0 ]]
        + __ERRMSGS+=("Can't install/update $md_id - unable to connect to the internet")
        

        The command that checks for a new version of the package is the curl line:

        curl --max-time 5 -o /dev/null -sfI https://files.retropie.org.uk/binaries/buster/rpi3/libretrocores/lr-tyrquake.tar.gz
        

        The error received (28) means a timeout was reached doing that request (https://curl.se/libcurl/c/libcurl-errors.html). If you run

        time curl --max-time 5 -sfI https://files.retropie.org.uk/binaries/buster/rpi3/libretrocores/lr-tyrquake.tar.gz
        
        time curl -sfI https://files.retropie.org.uk/binaries/buster/rpi3/libretrocores/lr-tyrquake.tar.gz
        

        what is the output ?

        1 Reply Last reply Reply Quote 0
        • K
          kokossexy
          last edited by

          @mitu said in RetroPie Setup can't update/install a lot of packages:

          time curl -sfI https://files.retropie.org.uk/binaries/buster/rpi3/libretrocores/lr-tyrquake.tar.gz

          Thx for the reply!

          Here are my results

          pi@retropie:~ $ time curl --max-time 5 -sfI https://files.retropie.org.uk/binaries/buster/rpi3/libretrocores/lr-tyrquake.tar.gz
          
          real    0m5.115s
          user    0m0.052s
          sys     0m0.025s
          

          and

          pi@retropie:~ $ time curl -sfI https://files.retropie.org.uk/binaries/buster/rpi3/libretrocores/lr-tyrquake.tar.gz
          HTTP/2 200
          server: nginx
          date: Sun, 28 Feb 2021 17:38:05 GMT
          content-type: application/octet-stream
          content-length: 571459
          last-modified: Fri, 22 Jan 2021 13:04:44 GMT
          etag: "600acd6c-8b843"
          accept-ranges: bytes
          
          
          real    0m5.462s
          user    0m0.073s
          sys     0m0.035s
          

          Let me know if I can get any other info for you.

          mituM 1 Reply Last reply Reply Quote 0
          • mituM
            mitu Global Moderator @kokossexy
            last edited by

            Looks like the request is just a smudge over the 5sec mark set for timeout, so the RetroPie setup scripts thinks the internet connection is not working. First request, with a 5 sec timeout, doesn't output anything, 2nd request (without any timeout) completes in a little over 5 sec time.

            We may have to adjust the timeout - are you using a mobile (3G/4G) based connection by any chance ?

            K 1 Reply Last reply Reply Quote 0
            • K
              kokossexy @mitu
              last edited by

              @mitu No 3G/4G connection.

              I am behind a 50mbps VDSL line.

              Anything I can do to 'speed check' my RPi?

              Thanks again!

              mituM 1 Reply Last reply Reply Quote 0
              • mituM
                mitu Global Moderator @kokossexy
                last edited by

                You can temporarily increase the timeout to 6 sec here, this requires you to modify the packages.sh in $HOME/RetroPie-Setup/scriptmodules. It's just a workaround and you should revert the modification once you've made the update.

                K ExarKunIvE 2 Replies Last reply Reply Quote 0
                • K
                  kokossexy @mitu
                  last edited by

                  @mitu Thx for your help.

                  At least I know what the issue is. Was driving me nuts trying to troubleshoot :)

                  I did increase the timeout and was able to finish the update without errors. I've already reverted the change and I'll wait for an official update.

                  Thx again!

                  1 Reply Last reply Reply Quote 0
                  • ExarKunIvE
                    ExarKunIv @mitu
                    last edited by

                    @mitu cool. I have been having the same issue every time I redo my system. ( Doing alot of script building and testing).

                    It's been driving me crazy that it happens every time

                    RPi3B+ / 200GB/ RetroPie v4.5.14, RPi4 Model B 4gb / 256gb / RetroPie 4.8.2
                    RPi5 4gb / 512gb / RetroPie 4.8.9 -Basic
                    Maintainer of RetroPie-Extra .

                    1 Reply Last reply Reply Quote 0
                    • mituM
                      mitu Global Moderator
                      last edited by

                      Can you update now RetroPie-Setup and see if the issue re-appears during updates ?

                      ExarKunIvE K 2 Replies Last reply Reply Quote 0
                      • ExarKunIvE
                        ExarKunIv @mitu
                        last edited by

                        @mitu seems to be working fine for me. most of my system was updated so not much has changed.
                        but it always seemed to aleast fail one time.

                        i will do a clean load on a spare card and let you know after that

                        RPi3B+ / 200GB/ RetroPie v4.5.14, RPi4 Model B 4gb / 256gb / RetroPie 4.8.2
                        RPi5 4gb / 512gb / RetroPie 4.8.9 -Basic
                        Maintainer of RetroPie-Extra .

                        mituM 1 Reply Last reply Reply Quote 0
                        • mituM
                          mitu Global Moderator @ExarKunIv
                          last edited by

                          @exarkuniv You can get the latest update log from $RetroPie-Setup/logs and post it on pastebin.com - I don't think a clean install is needed, as long as you're using the latest RetroPie-Setup script.

                          ExarKunIvE 1 Reply Last reply Reply Quote 0
                          • ExarKunIvE
                            ExarKunIv @mitu
                            last edited by

                            @mitu here you go. sorry i had to split it up in three parts due to the ports i have installed. i have not figured out how to have them see if they are running the current version or not

                            https://pastebin.com/S97f0Z8q
                            https://pastebin.com/pmBEPvZ9
                            https://pastebin.com/VNpxBgkP

                            RPi3B+ / 200GB/ RetroPie v4.5.14, RPi4 Model B 4gb / 256gb / RetroPie 4.8.2
                            RPi5 4gb / 512gb / RetroPie 4.8.9 -Basic
                            Maintainer of RetroPie-Extra .

                            mituM 1 Reply Last reply Reply Quote 0
                            • K
                              kokossexy @mitu
                              last edited by

                              @mitu Just got the 4.7.11 update.

                              Most of the binaries were already up to date but no timeouts / errors occurred.

                              Thx for the prompt fix!

                              PS I did some digging on the curl timeout.

                              Running in verbose showed the beginning of curl output being spammed by

                              Expire in 0 ms for 6 (transfer 0x558820d06dc0)

                              According to Google it is a bug on certain curl version. Maybe this is the actual cause of the increase time of the curl

                              mituM 1 Reply Last reply Reply Quote 0
                              • mituM
                                mitu Global Moderator @ExarKunIv
                                last edited by

                                @exarkuniv I can't find any obvious errors - I see that binary packages are mostly not updated, probably because they're already up-to-date.

                                1 Reply Last reply Reply Quote 0
                                • mituM
                                  mitu Global Moderator @kokossexy
                                  last edited by mitu

                                  @kokossexy said in RetroPie Setup can't update/install a lot of packages:

                                  Running in verbose showed the beginning of curl output being spammed by
                                  Expire in 0 ms for 6 (transfer 0x558820d06dc0)
                                  According to Google it is a bug on certain curl version. Maybe this is the actual cause of the increase time of the curl

                                  I don't think there's a curl error - you're just seeing some diagnostic/debug messages using verbose logging.

                                  Thanks for the update. Let's hope this doesn't bugs users from now on. Btw, @BuZz is the one that fixed the timeout issue, not me.

                                  ExarKunIvE 1 Reply Last reply Reply Quote 1
                                  • ExarKunIvE
                                    ExarKunIv @mitu
                                    last edited by

                                    @mitu just did a update with a clean load. went perfect. no fails or anything now.
                                    @BuZz thanks for clearing this up so fast

                                    RPi3B+ / 200GB/ RetroPie v4.5.14, RPi4 Model B 4gb / 256gb / RetroPie 4.8.2
                                    RPi5 4gb / 512gb / RetroPie 4.8.9 -Basic
                                    Maintainer of RetroPie-Extra .

                                    1 Reply Last reply Reply Quote 1
                                    • K
                                      kokossexy
                                      last edited by

                                      @mitu , @BuZz Thank you both :)

                                      1 Reply Last reply Reply Quote 1
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