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Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

RetroPie Setup can't update/install a lot of packages

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networkupdateraspberrypi 3
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  • M
    mitu Global Moderator @kokossexy
    last edited by mitu 28 Feb 2021, 17:02

    Thanks for the logs. Looks like the 'online check' fails when the 'new package' check is run:

    + rp_remoteFileExists https://files.retropie.org.uk/binaries/buster/rpi3/libretrocores/lr-tyrquake.tar.gz
    + local url=https://files.retropie.org.uk/binaries/buster/rpi3/libretrocores/lr-tyrquake.tar.gz
    + local ret
    + curl --max-time 5 -o /dev/null -sfI https://files.retropie.org.uk/binaries/buster/rpi3/libretrocores/lr-tyrquake.tar.gz
    + ret=28
    + [[ 28 -eq 0 ]]
    + [[ 28 -eq 22 ]]
    + return 2
    + ret=2
    + [[ 2 -ne 2 ]]
    + return 2
    + local ret=2
    + [[ 2 -eq 0 ]]
    + [[ 2 -eq 2 ]]
    + has_net=0
    + [[ 0 -eq 0 ]]
    + __ERRMSGS+=("Can't install/update $md_id - unable to connect to the internet")

    The command that checks for a new version of the package is the curl line:

    curl --max-time 5 -o /dev/null -sfI https://files.retropie.org.uk/binaries/buster/rpi3/libretrocores/lr-tyrquake.tar.gz
    

    The error received (28) means a timeout was reached doing that request (https://curl.se/libcurl/c/libcurl-errors.html). If you run

    time curl --max-time 5 -sfI https://files.retropie.org.uk/binaries/buster/rpi3/libretrocores/lr-tyrquake.tar.gz
    
    time curl -sfI https://files.retropie.org.uk/binaries/buster/rpi3/libretrocores/lr-tyrquake.tar.gz
    

    what is the output ?

    1 Reply Last reply Reply Quote 0
    • K
      kokossexy
      last edited by 28 Feb 2021, 17:38

      @mitu said in RetroPie Setup can't update/install a lot of packages:

      time curl -sfI https://files.retropie.org.uk/binaries/buster/rpi3/libretrocores/lr-tyrquake.tar.gz

      Thx for the reply!

      Here are my results

      pi@retropie:~ $ time curl --max-time 5 -sfI https://files.retropie.org.uk/binaries/buster/rpi3/libretrocores/lr-tyrquake.tar.gz
      
      real    0m5.115s
      user    0m0.052s
      sys     0m0.025s
      

      and

      pi@retropie:~ $ time curl -sfI https://files.retropie.org.uk/binaries/buster/rpi3/libretrocores/lr-tyrquake.tar.gz
      HTTP/2 200
      server: nginx
      date: Sun, 28 Feb 2021 17:38:05 GMT
      content-type: application/octet-stream
      content-length: 571459
      last-modified: Fri, 22 Jan 2021 13:04:44 GMT
      etag: "600acd6c-8b843"
      accept-ranges: bytes
      
      
      real    0m5.462s
      user    0m0.073s
      sys     0m0.035s
      

      Let me know if I can get any other info for you.

      M 1 Reply Last reply 28 Feb 2021, 17:56 Reply Quote 0
      • M
        mitu Global Moderator @kokossexy
        last edited by 28 Feb 2021, 17:56

        Looks like the request is just a smudge over the 5sec mark set for timeout, so the RetroPie setup scripts thinks the internet connection is not working. First request, with a 5 sec timeout, doesn't output anything, 2nd request (without any timeout) completes in a little over 5 sec time.

        We may have to adjust the timeout - are you using a mobile (3G/4G) based connection by any chance ?

        K 1 Reply Last reply 28 Feb 2021, 18:04 Reply Quote 0
        • K
          kokossexy @mitu
          last edited by 28 Feb 2021, 18:04

          @mitu No 3G/4G connection.

          I am behind a 50mbps VDSL line.

          Anything I can do to 'speed check' my RPi?

          Thanks again!

          M 1 Reply Last reply 28 Feb 2021, 18:32 Reply Quote 0
          • M
            mitu Global Moderator @kokossexy
            last edited by 28 Feb 2021, 18:32

            You can temporarily increase the timeout to 6 sec here, this requires you to modify the packages.sh in $HOME/RetroPie-Setup/scriptmodules. It's just a workaround and you should revert the modification once you've made the update.

            K E 2 Replies Last reply 28 Feb 2021, 19:10 Reply Quote 0
            • K
              kokossexy @mitu
              last edited by 28 Feb 2021, 19:10

              @mitu Thx for your help.

              At least I know what the issue is. Was driving me nuts trying to troubleshoot :)

              I did increase the timeout and was able to finish the update without errors. I've already reverted the change and I'll wait for an official update.

              Thx again!

              1 Reply Last reply Reply Quote 0
              • E
                ExarKunIv @mitu
                last edited by 1 Mar 2021, 01:11

                @mitu cool. I have been having the same issue every time I redo my system. ( Doing alot of script building and testing).

                It's been driving me crazy that it happens every time

                RPi3B+ / 200GB/ RetroPie v4.5.14, RPi4 Model B 4gb / 256gb / RetroPie 4.8.2
                RPi5 4gb / 512gb / RetroPie 4.8.9 -Basic
                Maintainer of RetroPie-Extra .

                1 Reply Last reply Reply Quote 0
                • M
                  mitu Global Moderator
                  last edited by 2 Mar 2021, 09:20

                  Can you update now RetroPie-Setup and see if the issue re-appears during updates ?

                  E K 2 Replies Last reply 2 Mar 2021, 14:20 Reply Quote 0
                  • E
                    ExarKunIv @mitu
                    last edited by 2 Mar 2021, 14:20

                    @mitu seems to be working fine for me. most of my system was updated so not much has changed.
                    but it always seemed to aleast fail one time.

                    i will do a clean load on a spare card and let you know after that

                    RPi3B+ / 200GB/ RetroPie v4.5.14, RPi4 Model B 4gb / 256gb / RetroPie 4.8.2
                    RPi5 4gb / 512gb / RetroPie 4.8.9 -Basic
                    Maintainer of RetroPie-Extra .

                    M 1 Reply Last reply 2 Mar 2021, 14:31 Reply Quote 0
                    • M
                      mitu Global Moderator @ExarKunIv
                      last edited by 2 Mar 2021, 14:31

                      @exarkuniv You can get the latest update log from $RetroPie-Setup/logs and post it on pastebin.com - I don't think a clean install is needed, as long as you're using the latest RetroPie-Setup script.

                      E 1 Reply Last reply 2 Mar 2021, 16:41 Reply Quote 0
                      • E
                        ExarKunIv @mitu
                        last edited by 2 Mar 2021, 16:41

                        @mitu here you go. sorry i had to split it up in three parts due to the ports i have installed. i have not figured out how to have them see if they are running the current version or not

                        https://pastebin.com/S97f0Z8q
                        https://pastebin.com/pmBEPvZ9
                        https://pastebin.com/VNpxBgkP

                        RPi3B+ / 200GB/ RetroPie v4.5.14, RPi4 Model B 4gb / 256gb / RetroPie 4.8.2
                        RPi5 4gb / 512gb / RetroPie 4.8.9 -Basic
                        Maintainer of RetroPie-Extra .

                        M 1 Reply Last reply 2 Mar 2021, 16:58 Reply Quote 0
                        • K
                          kokossexy @mitu
                          last edited by 2 Mar 2021, 16:49

                          @mitu Just got the 4.7.11 update.

                          Most of the binaries were already up to date but no timeouts / errors occurred.

                          Thx for the prompt fix!

                          PS I did some digging on the curl timeout.

                          Running in verbose showed the beginning of curl output being spammed by

                          Expire in 0 ms for 6 (transfer 0x558820d06dc0)

                          According to Google it is a bug on certain curl version. Maybe this is the actual cause of the increase time of the curl

                          M 1 Reply Last reply 2 Mar 2021, 16:59 Reply Quote 0
                          • M
                            mitu Global Moderator @ExarKunIv
                            last edited by 2 Mar 2021, 16:58

                            @exarkuniv I can't find any obvious errors - I see that binary packages are mostly not updated, probably because they're already up-to-date.

                            1 Reply Last reply Reply Quote 0
                            • M
                              mitu Global Moderator @kokossexy
                              last edited by mitu 3 Feb 2021, 17:00 2 Mar 2021, 16:59

                              @kokossexy said in RetroPie Setup can't update/install a lot of packages:

                              Running in verbose showed the beginning of curl output being spammed by
                              Expire in 0 ms for 6 (transfer 0x558820d06dc0)
                              According to Google it is a bug on certain curl version. Maybe this is the actual cause of the increase time of the curl

                              I don't think there's a curl error - you're just seeing some diagnostic/debug messages using verbose logging.

                              Thanks for the update. Let's hope this doesn't bugs users from now on. Btw, @BuZz is the one that fixed the timeout issue, not me.

                              E 1 Reply Last reply 2 Mar 2021, 17:54 Reply Quote 1
                              • E
                                ExarKunIv @mitu
                                last edited by 2 Mar 2021, 17:54

                                @mitu just did a update with a clean load. went perfect. no fails or anything now.
                                @BuZz thanks for clearing this up so fast

                                RPi3B+ / 200GB/ RetroPie v4.5.14, RPi4 Model B 4gb / 256gb / RetroPie 4.8.2
                                RPi5 4gb / 512gb / RetroPie 4.8.9 -Basic
                                Maintainer of RetroPie-Extra .

                                1 Reply Last reply Reply Quote 1
                                • K
                                  kokossexy
                                  last edited by 2 Mar 2021, 20:00

                                  @mitu , @BuZz Thank you both :)

                                  1 Reply Last reply Reply Quote 1
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