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Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

BLACK SCREEN IN OPTION SETTINGS

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black screen4.6options menu
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  • M
    mitu Global Moderator
    last edited by 10 May 2020, 15:30

    Doesn't seem you did something wrong. If you exit EmulationStation and then run, using the keyboard

    cd RetroPie-Setup
    sudo ./retropie_setup.sh
    

    is the RetroPie setup script showing up ?

    P 1 Reply Last reply 10 May 2020, 18:21 Reply Quote 0
    • P
      Pipino57 @mitu
      last edited by 10 May 2020, 18:21

      @mitu hey,

      I am unable to reach shell(?) I have tried by exiting the Emumation Station and afterwards by pressing F4 from the ESbut to no avail... Both actions lead to=>black screen.

      Any suggestions?

      M 1 Reply Last reply 10 May 2020, 18:34 Reply Quote 0
      • M
        mitu Global Moderator @Pipino57
        last edited by 10 May 2020, 18:34

        @Pipino57 Do you have a 4k TV ?

        P 1 Reply Last reply 10 May 2020, 20:44 Reply Quote 0
        • P
          Pipino57 @mitu
          last edited by 10 May 2020, 20:44

          @mitu no I am using an acer monitor LCD ED242QR A, 1920×1080 @ 120 Hz.

          Do you think that has something to do with it?

          P 1 Reply Last reply 10 May 2020, 20:56 Reply Quote 0
          • P
            Pipino57 @Pipino57
            last edited by 10 May 2020, 20:56

            @Pipino57 okay so I just tried on my TV and it is working perfectly fine no black screens when I want to go to the settings

            So my question is how can I make it work on my monitor? Because I would prefer playing on my monitor more convenient for me.

            I would very appreciate some inputs please

            B 1 Reply Last reply 6 Jun 2020, 20:30 Reply Quote 0
            • S
              snover80
              last edited by 31 May 2020, 18:44

              @mitu Hi there, I'm having the same issue described here. I can see the options menu but when getting into one option black screen. I have tried quitting the ES to run line commands but the command line never shows up.

              I'm trying to play in a 4k tv samsung UN49MU6300

              Please help!
              thank you

              1 Reply Last reply Reply Quote 0
              • B
                Blake91 @Pipino57
                last edited by 6 Jun 2020, 20:30

                @Pipino57 Hey, did you find a solution after? I'm having the exact same issue as you, and I'd love to play on my monitor. Looking forward to hearing from you!

                1 Reply Last reply Reply Quote 0
                • R
                  Raymeo
                  last edited by 26 Dec 2021, 02:07

                  Also experiencing this same issue. Connected to an LG C9 television. Booting into RetroPie is fine. Selecting any items in the Configuration menu goes to a black screen. Exiting the OS also goes to a black screen, so there seems to be no way to reach a command prompt.

                  Config.txt is forcing HDMI group 1, mode 63, drive 2.

                  Tried disable overscan, force hotplug, and ignore edid 5000080. None seemed to resolve the issue.

                  Anybody found a fix yet?

                  M 1 Reply Last reply 27 Dec 2021, 06:58 Reply Quote 0
                  • M
                    mitu Global Moderator @Raymeo
                    last edited by 27 Dec 2021, 06:58

                    @raymeo Please open a separate topic instead of bumping a very old topic. Add the info requested in https://retropie.org.uk/forum/topic/3/read-this-first and post your config.txt.

                    1 Reply Last reply Reply Quote 0
                    • D
                      djende
                      last edited by 2 Apr 2022, 02:12

                      I too am having this issue on an 65" LG OLED. I have tried to change many of the display options. The only one that gives me a picture leaves me in this exact same scenario where the emulation station menus work but as soon as I need to go into any kind of Pi setting menu from emulation station I am left with a black screen. I didn't have these problems when using my Retropie build on a Pi 3B+ this seems to only be an issue with the Pi 4 builds.

                      M 1 Reply Last reply 2 Apr 2022, 04:49 Reply Quote 0
                      • M
                        mitu Global Moderator @djende
                        last edited by 2 Apr 2022, 04:49

                        @djende said in BLACK SCREEN IN OPTION SETTINGS:

                        I didn't have these problems when using my Retropie build on a Pi 3B+ this seems to only be an issue with the Pi 4 builds.

                        That's because the Pi3 doesn't support 4k, while the Pi4b does. Instruct your Pi to disable the 4k video video modes, as outlined here.

                        If you still have problems after following the instructions in the docs, please open a separate topic instead of bumping old topics, thank you.

                        1 Reply Last reply Reply Quote 0
                        • M mitu locked this topic on 2 Apr 2022, 04:49
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