Cannot connect Bluetooth controller

Operator0949

Pi Model or other hardware: Pi 4
Power Supply used: included power supply from kit
RetroPie Version Used: 4.8
Built From: retopie website
USB Devices connected: keyboard
Controller used: xbox one controller
Error messages received: org.bluez.Error.AuthenticationCanceled: Authnetication Canceled)

Steps taken:
Updated xbox one controller
Tested other controllers
Ran sudo apt-update
Ran sudo update-upgrade

Ran bluetoothctl controller gets detected but enters a loop off "connected yes and then it says no"

Ran sudo apt install pi-bluetooth

Reading package lists... Done
Building dependency tree
Reading state information... Done
pi-bluetooth is already the newest version (0.1.18).
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded

ran sudo rfkill list all
output:

0: phy0: Wireless LAN
        Soft blocked: no
        Hard blocked: no
1: hci0: Bluetooth
        Soft blocked: no
        Hard blocked: no

Ran systemctl status bluetooth.service

● bluetooth.service - Bluetooth service
   Loaded: loaded (/lib/systemd/system/bluetooth.service; enabled; vendor preset: enabled)
   Active: active (running) since Mon 2023-04-17 22:24:26 BST; 37min ago
     Docs: man:bluetoothd(8)
 Main PID: 543 (bluetoothd)
   Status: "Running"
    Tasks: 1 (limit: 4915)
   CGroup: /system.slice/bluetooth.service
           └─543 /usr/lib/bluetooth/bluetoothd
 
Apr 17 22:47:18 retropie bluetoothd[543]: Error reading PNP_ID value: Unexpected error code
Apr 17 22:47:18 retropie bluetoothd[543]: HID Information read failed: Request attribute has encountered an unlikely error
Apr 17 22:47:18 retropie bluetoothd[543]: Report Map read failed: Request attribute has encountered an unlikely error
Apr 17 22:47:18 retropie bluetoothd[543]: Read Report Reference descriptor failed: Request attribute has encountered an unlikely error
Apr 17 22:47:18 retropie bluetoothd[543]: Read Report Reference descriptor failed: Request attribute has encountered an unlikely error
Apr 17 22:47:19 retropie bluetoothd[543]: Error reading PNP_ID value: Unexpected error code
Apr 17 22:47:19 retropie bluetoothd[543]: HID Information read failed: Request attribute has encountered an unlikely error
Apr 17 22:47:19 retropie bluetoothd[543]: Report Map read failed: Request attribute has encountered an unlikely error
Apr 17 22:47:19 retropie bluetoothd[543]: Read Report Reference descriptor failed: Request attribute has encountered an unlikely error

mitu

Install the xpadneo driver from RetroPie-Setup's drivers section and try again pairing the controller.

Operator0949

@mitu I went ahead and attempted it but no luck i keep gettin the same error

Operator0949

@mitu I just tried through command line as well and it says that the connection was successful but it still shows the controller in pairing mode

mitu

Remove all the existing pairings of the controller in the Bluetooth menu and re-pair it. Is the firmware updated on the Xbox controller ? If not, please do so before attempting to pair via Bluetooth.

Operator0949

@mitu
No exiting pairings are connected
I updated the firmware on the xbox controller and tried a different controller and same results
I tried a few reboots and disabling and re-enablaing bluetooth
I also followed this guide i found
video removed.
I even attempted a fresh install
But it just keep doing the same

I ended up just getting a bluetooth dongle earlier today as i saw others mention it might just be the best option

I definitely appreciate the help though

mitu

@Operator0949 said in Cannot connect Bluetooth controller:

I even attempted a fresh install

Did you also updated RetroPie-Setup ? To get the lastest version of the xpadneo driver you also need to update RetroPie. I guess is not that important now, but xpadneo is the go-to driver when it comes to Xbox Bluetooth controllers.

I also followed this guide i found

Not so surprising, the author is just a scammer posing as a 'retro gaming enthusiast'. You'll notice it's also not using RetroPie, but a 3rd party image/fork. I'll remove the video link, since I don't want to legitimize their channel.

bastynator

I get exactly the same behavior.
Try to pair with the original Xbox One controller and i'll immediately get "Authentication Canceled".
Any help is greatly appreciated.

mitu

@bastynator said in Cannot connect Bluetooth controller:

Any help is greatly appreciated.

Please don't bump old topics. Open a new topic to explain your issue and add the info requested in https://retropie.org.uk/forum/topic/3/read-this-first.