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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Splash Screen worked for years, now it doesn't

    Scheduled Pinned Locked Moved Help and Support
    retro-piesplashscreenpi4
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    • R
      Retrodade @BuZz
      last edited by Retrodade

      @BuZz ok thank you keep me posted please
      also, my clone back card also did this after Retro-pie-set up update as well. I should have left one lol

      BuZzB 1 Reply Last reply Reply Quote 0
      • BuZzB
        BuZz administrators @Retrodade
        last edited by BuZz

        @Retrodade Please can you send me the video in question so I can test the audio - you can email me a link (my email is in my forum profile). Thank you.

        To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

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        • BuZzB
          BuZz administrators @Retrodade
          last edited by BuZz

          @Retrodade To fix the video ending too soon, you can run this from a terminal (Temporary workaround).

          sudo rm /etc/profile.d/05-splash.sh
          

          I will have a fix for this shortly. I can't reproduce the audio issue currently though. Do you use HDMI audio or the jack connector ?

          To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

          R 1 Reply Last reply Reply Quote 1
          • R
            Retrodade @BuZz
            last edited by Retrodade

            @BuZz nice I'll give this a go; we are using audio jack for the arcade we can't use HDMI
            maybe it needs be added for VLC to see the headphone jack?
            my music for emulation station still works it's just the splash beside cutting out
            I'll give this work around a go too

            UPDATE: currently
            I ran your temp fix, video plays longer , no audio for it, BUT the music on Emulation Station starts before video is finished,
            originally it waited for video to end before playing the tunes.

            and thanks for helping

            BuZzB 2 Replies Last reply Reply Quote 0
            • BuZzB
              BuZz administrators @Retrodade
              last edited by

              @Retrodade I have tested with headphones plugged into audio jack. This is running on Buster with a RPI4. I went into RetroPie-Setup and Configuration/Tools and audiosettings - switching audio to the jack. The audio worked fine with my test video, so I will need your video to test as I can't reproduce that issue here.

              What are you using for background music within emulationstation ? That's not a standard part of RetroPie.

              To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

              R 1 Reply Last reply Reply Quote 0
              • BuZzB
                BuZz administrators @Retrodade
                last edited by BuZz

                @Retrodade The fix for not ending the video early for Buster on the pi4 is now included in the latest RetroPie-Setup. You can update RetroPie-Setup and re-install the splashscreen (or do a full update) to check if it's still ok.

                To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

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                • R
                  Retrodade @BuZz
                  last edited by

                  @BuZz
                  ok
                  here is our splash screen,
                  https://mega.nz/file/8IlzwTBA#aUjVbBeb-4DQQEj8xSoNWYVBltmjS7KL7oIhzO5_ELg

                  our music player we installed somewhere in 2020, I believe it was mp3123 which always didnt start up for the video to end

                  hope this info helps

                  BuZzB 3 Replies Last reply Reply Quote 0
                  • BuZzB
                    BuZz administrators @Retrodade
                    last edited by

                    @Retrodade It might specifically check for the previous player. I would need a link to the code used for the background music to know.

                    I will test with your video - thank you.

                    To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

                    R 1 Reply Last reply Reply Quote 0
                    • BuZzB
                      BuZz administrators @Retrodade
                      last edited by BuZz

                      @Retrodade It doesn't look like I can just download the video from there directly without a mega account. Are you able to upload it somewhere else (Google drive, or somewhere with a direct download link) ?

                      [edit] My bad - I somehow downloaded it and didn't notice and then the download link disappeared. oops. I will test.

                      To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

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                      • BuZzB
                        BuZz administrators @Retrodade
                        last edited by

                        @Retrodade Audio works fine for me with that video.

                        What's the output of vlc --version from the console on your system?

                        To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

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                        • R
                          Retrodade @BuZz
                          last edited by Retrodade

                          @BuZz ok great

                          I thought it was mp3123
                          id have to ask the wife, but our music is in a BGM folder so im going with BGM here is quick install link

                          https://www.reddit.com/r/RetroPie/comments/617tnn/quick_and_easy_guide_to_adding_music_to/

                          BuZzB 1 Reply Last reply Reply Quote 0
                          • BuZzB
                            BuZz administrators @Retrodade
                            last edited by

                            @Retrodade Looking at the link you need to change the code.

                            where is has:

                            while pgrep omxplayer >/dev/null; do sleep 1; done
                            (sleep 10; mpg123 -Z /home/pi/bgm/*.mp3 >/dev/null 2>&1) &
                            

                            You would need to change this to

                            while pgrep vlc >/dev/null; do sleep 1; done
                            (sleep 10; mpg123 -Z /home/pi/bgm/*.mp3 >/dev/null 2>&1) &
                            

                            To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

                            R 1 Reply Last reply Reply Quote 0
                            • R
                              Retrodade @BuZz
                              last edited by Retrodade

                              @BuZz Thanks!

                              UPDATE:
                              the splash video plays full to end
                              the Emulation Station music now waits for the video to end
                              only I have no audio yet for the splash-video
                              mine.mp4 or a default splash video- carbon video.mp4

                              BuZzB 1 Reply Last reply Reply Quote 0
                              • BuZzB
                                BuZz administrators @Retrodade
                                last edited by

                                @Retrodade I need your vlc version (see post (above) which may help.

                                Have you made sure audio is set to headphone jack in audiosettings? I assume it must be since you have audio in EmulationStation but worth checking.

                                Also please post the output of a aplay -l

                                To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

                                R 1 Reply Last reply Reply Quote 0
                                • R
                                  Retrodade @BuZz
                                  last edited by Retrodade

                                  @BuZz

                                  UPDATE

                                  the Update that removed the Omnix player changed audio to HDMI, removing my Headphones setting
                                  SOLVED! my splash has audio again

                                  So the "retro pie Set Up Script" update Removed of the one player to the VLC changed my head jack to default HDMI
                                  Thank you so much!

                                  BuZzB 1 Reply Last reply Reply Quote 0
                                  • BuZzB
                                    BuZz administrators @Retrodade
                                    last edited by

                                    @Retrodade There isn't anything in the code I can think of that would cause that but I'll keep a note in case it crops up again. Glad it's sorted! :-)

                                    To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

                                    1 Reply Last reply Reply Quote 1
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