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Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

can't use controller in retropie setup menu

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  • S
    stevejp1978
    last edited by 6 Apr 2025, 19:35

    just one issue after another lol.... fresh install of 4.8 on two different pi 4's a 1gb and a pi4 4gb.... update the script and can no longer use the joystick for the menus, have to use keyboard.
    i've reseted the controls in emulation station. i've uninstalled and reinstalled joy2key. Tried a ps4 controller, ps classic controller and a generic usb controller... all have the same result.
    this is not my day

    A 1 Reply Last reply 6 Apr 2025, 20:08 Reply Quote 1
    • A
      Arrafart @stevejp1978
      last edited by 6 Apr 2025, 20:08

      @stevejp1978 when reconfiguring controls in the emulation station menu, is the controller/joystick recognized?

      S 1 Reply Last reply 6 Apr 2025, 20:15 Reply Quote 0
      • S
        stevejp1978 @Arrafart
        last edited by 6 Apr 2025, 20:15

        @Arrafart yes and I can use it in the setup menu until i update the retropie script. After the update I can only use a keyboard

        1 Reply Last reply Reply Quote 1
        • P
          Protocultor
          last edited by 6 Apr 2025, 20:31

          One of the runcommand options is "use old joytokey", have you tried it?

          S 1 Reply Last reply 6 Apr 2025, 20:58 Reply Quote 0
          • S
            stevejp1978 @Protocultor
            last edited by 6 Apr 2025, 20:58

            @Protocultor no I haven't, i've done another fresh run and just didn't update the retropie script.... so far so good.

            1 Reply Last reply Reply Quote 1
            • C
              Chuckgofer
              last edited by 7 Apr 2025, 07:31

              I think I'm having this issue too. I'd rather watch this thread rather than make a second for the same issue. As soon as I updated, my controller stopped controlling the Retropie setup menu, Or any menu like it, including the splashscreens menu.

              1 Reply Last reply Reply Quote 0
              • M
                mitu Global Moderator
                last edited by 7 Apr 2025, 08:31

                @Gimkit76 said in can't use controller in retropie setup menu:

                Let me know if anyone has found a solution.

                Do the gamepads start working after a restart ? Please add your system info, as requested in https://retropie.org.uk/forum/topic/3/read-this-first.

                C 1 Reply Last reply 7 Apr 2025, 08:53 Reply Quote 1
                • C
                  Chuckgofer @mitu
                  last edited by 7 Apr 2025, 08:53

                  @mitu I'll add my system info too.

                  Pi Model: 4 4GB
                  Power Supply used: Official Pi power supply
                  RetroPie Version Used (eg 3.6, 3.8.1, 4.1 - do not write latest): 4.8.9
                  Built From: Pre made SD Image on RetroPie website
                  USB Devices connected: 8bitdo Pro 2 and Keyboard
                  Controller used: 8bitdo Pro 2
                  How to replicate the problem: Update retropie,

                  I suspect Joy2Key. The gamepads don't work in the menus with issues after a reboot for me.

                  M 1 Reply Last reply 7 Apr 2025, 09:11 Reply Quote 1
                  • M
                    mitu Global Moderator @Chuckgofer
                    last edited by 7 Apr 2025, 09:11

                    @Chuckgofer said in can't use controller in retropie setup menu:

                    I suspect Joy2Key. The gamepads don't work in the menus with issues after a reboot for me.

                    Can you run the following command and post the output. Gamepad must be connected.

                    python3 /opt/retropie/admin/joy2key/joy2key_sdl.py kcub1 kcuf1 kcuu1 kcud1 0x0a 0x20 0x1b 0x00 kpp knp -d
                    

                    If the gamepad has been configured in EmulationStation it should pick up the configuration for it and enable it.

                    C 1 Reply Last reply 7 Apr 2025, 09:20 Reply Quote 1
                    • C
                      Chuckgofer @mitu
                      last edited by 7 Apr 2025, 09:20

                      @mitu said in can't use controller in retropie setup menu:

                      python3 /opt/retropie/admin/joy2key/joy2key_sdl.py kcub1 kcuf1 kcuu1 kcud1 0x0a 0x20 0x1b 0x00 kpp knp -d

                      2025-04-07 05:17:39,748 DEBUG  Debugging enabled, running in foreground
                      2025-04-07 05:17:39,748 DEBUG  Cannot determine input code for "0x00", value ign                                                                   ored
                      2025-04-07 05:17:39,748 DEBUG  Cannot determine input code for "0x00", value ign                                                                   ored
                      2025-04-07 05:17:39,748 DEBUG  Joy map:
                       {'left': 105, 'right': 106, 'up': 103, 'down': 108, 'a': 28, 'b': 57, 'x': 1, '                                                                   y': 0, 'pageup': 104, 'pagedown': 109}
                      2025-04-07 05:17:39,850 DEBUG  Parsing config "8BitDo 8BitDo Pro 2 Wired Control                                                                   ler.cfg"
                      2025-04-07 05:17:39,853 DEBUG  Added config for "8BitDo 8BitDo Pro 2 Wired Contr                                                                   oller" from "8BitDo 8BitDo Pro 2 Wired Controller.cfg"
                      2025-04-07 05:17:39,856 DEBUG  Parsing config "Generic X-Box pad.cfg"
                      2025-04-07 05:17:39,858 DEBUG  Added config for "Generic X-Box pad" from "Generi                                                                   c X-Box pad.cfg"
                      2025-04-07 05:17:40,081 DEBUG  Using SDL Version 2.0.10, PySDL2 version 0.9.3.
                      2025-04-07 05:17:40,082 DEBUG  Creating uinput keyboard devices with events: [(1                                                                   , 105), (1, 106), (1, 103), (1, 108), (1, 28), (1, 57), (1, 1), (1, 0), (1, 104)                                                                   , (1, 109)]
                      Traceback (most recent call last):
                        File "/opt/retropie/admin/joy2key/joy2key_sdl.py", line 621, in <module>
                          sys.exit(main())
                        File "/opt/retropie/admin/joy2key/joy2key_sdl.py", line 613, in main
                          event_loop(configs, joy_map)
                        File "/opt/retropie/admin/joy2key/joy2key_sdl.py", line 382, in event_loop
                          vid = joystick.SDL_JoystickGetVendor(stick)
                      AttributeError: module 'sdl2.joystick' has no attribute 'SDL_JoystickGetVendor'
                      
                      M 1 Reply Last reply 7 Apr 2025, 09:22 Reply Quote 0
                      • M
                        mitu Global Moderator @Chuckgofer
                        last edited by 7 Apr 2025, 09:22

                        @Chuckgofer Thank you for the test. Seems one of my last updates to joykey is at fault. I've backed out the change - can you update again RetroPie-Setup and see if it fixes the problem ?

                        C 1 Reply Last reply 7 Apr 2025, 09:29 Reply Quote 1
                        • C
                          Chuckgofer @mitu
                          last edited by 7 Apr 2025, 09:29

                          @mitu The issue is solved for me, hopefully this is the issue the others were also having.

                          M 1 Reply Last reply 7 Apr 2025, 09:31 Reply Quote 1
                          • M
                            mitu Global Moderator @Chuckgofer
                            last edited by 7 Apr 2025, 09:31

                            @Chuckgofer Thanks for the confirmation.

                            1 Reply Last reply Reply Quote 1
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