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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Setting black screen

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    black screenfreezing
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    • J
      joshm
      last edited by

      Each time I try to open any of the settings in the menu it black screens. I can sometimes back out using esc but sometimes even that doesn't work. As well as this f4 black screens and I have to reboot it. Any ideas on how to fix this, it's only started a couple of days ago for no reason as far as I can see.

      Thanks, Josh

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      • BuZzB
        BuZz administrators
        last edited by BuZz

        Help us to help you - https://retropie.org.uk/forum/topic/3/read-this-first (as agreed when registering on the forum)

        To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

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        • J
          joshm
          last edited by

          Pi Model: 3 Model B
          RetroPie Version Used: v4.1
          Built From: SD Image
          USB Devices connected: Keyboard
          Error messages received: none
          https://github.com/retropie/retropie-setup/wiki/themes

          I have tried logging into the pi via ssh but it wont connect. i have tried everything i can think of, but as i cant access the settings or the command terminal im out of ideas. thanks, Josh.

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          • BuZzB
            BuZz administrators
            last edited by

            When you say any of the settings are you referring to the options on the RetroPie menu ?

            Have you changed anything recently ? Updated any packages or changed any ettings ?

            Without access to SSH it will be hard to fix/debug - are you using the wrong IP address ?

            It might just be easier to start from a new image.

            To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

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            • J
              joshm
              last edited by

              i have managed to get ssh to work, but the theme was already set to carbon. is there anything else i can do on ssh that may fix the issue?

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              • A
                Aluvian
                last edited by

                hi i have same problem. When i cna go to retropie Setup or file manager or something from Retropie menu i stuck on black screen.

                i have clean instal of retropie 4.1 with maximum 20 roms...

                Pi Model: 3 Model B
                RetroPie Version Used: v4.1
                Built From: SD Image
                USB Devices connected: Keyboard
                Error messages received: none

                BuZzB 1 Reply Last reply Reply Quote 0
                • BuZzB
                  BuZz administrators @Aluvian
                  last edited by BuZz

                  @Aluvian you should open a new topic - your issue may be due to a completely different cause. Please be more specific as to which image you used also - eg filename etc.

                  Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

                  If you have done the above steps please create a new topic and add the following relevant information

                  To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

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