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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Will not boot after power off

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    • mediamogulM
      mediamogul Global Moderator
      last edited by

      One vital piece of information you have yet to disclose is what kind of power supply you are using. If you're still seeing this behavior with a fresh install, it's most likely to blame here. What we're looking for when we ask about the power supply is what is the specified volts and amps it outputs. If you're able to discern the manufacturer of the power supply, that can sometimes be helpful too.

      RetroPie v4.5 • RPi3 Model B • 5.1V 2.5A PSU • 16GB SanDisk microSD • 512GB External Drive

      D W 2 Replies Last reply Reply Quote 0
      • D
        day2k @mediamogul
        last edited by

        Sorry a standard MicroUSB charger for a phone its samsung came with my s7. Not sure it is 2.5amp to be honest. will check that. Just tried a new card. same thing

        FinheadF 1 Reply Last reply Reply Quote 0
        • D
          day2k
          last edited by

          Just installed an app on my phone to check the charger, looks like its 1 amp.
          will try to find another power supply

          mediamogulM 1 Reply Last reply Reply Quote 0
          • FinheadF
            Finhead @day2k
            last edited by

            @day2k No phone charges are not going to cut it (most are 2 amps or lower at best) with the RPi3 you need a 2.5amp power supply.

            1 Reply Last reply Reply Quote 0
            • mediamogulM
              mediamogul Global Moderator @day2k
              last edited by

              @day2k

              A new power supply and you should be good to go.

              RetroPie v4.5 • RPi3 Model B • 5.1V 2.5A PSU • 16GB SanDisk microSD • 512GB External Drive

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              • G
                grega8233 @mediamogul
                last edited by

                @mediamogul
                New power supply will not fix this issue. It is a bug in the new img. Of retropie. I have same issue using the correct power supply that came with canakit. Only way to ensure the pi will reboot is to pull the plug.

                mediamogulM herb_fargusH 2 Replies Last reply Reply Quote 1
                • mediamogulM
                  mediamogul Global Moderator @grega8233
                  last edited by mediamogul

                  @grega8233 said in Will not boot after power off:

                  It is a bug in the new img.

                  Which new img are you referring to? This particular issue was from about two months ago and seemed to have been somewhat isolated. Were you experiencing it then as well?

                  Edit: I've had very good luck in ordering Canakits in the past, but as they are not affiliated with the official Raspberry Pi organization, you should never simply assume their accessories are to spec. What model Raspberry Pi are you running and what are the specifics of the power supply? Also, what all do you have plugged into the Pi when you notice this behavior?

                  RetroPie v4.5 • RPi3 Model B • 5.1V 2.5A PSU • 16GB SanDisk microSD • 512GB External Drive

                  1 Reply Last reply Reply Quote 0
                  • herb_fargusH
                    herb_fargus administrators @grega8233
                    last edited by

                    @grega8233 new image works fine for me and I have a canakit

                    If you read the documentation it will answer 99% of your questions: https://retropie.org.uk/docs/

                    Also if you want a solution to your problems read this first: https://retropie.org.uk/forum/topic/3/read-this-first

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                    • G
                      GGHendrix
                      last edited by

                      Same issue here using Raspberry pi 3 with the retropie 4.1 release, have you solved it?

                      BuZzB 1 Reply Last reply Reply Quote 0
                      • BuZzB
                        BuZz administrators @GGHendrix
                        last edited by

                        @GGHendrix Start a new topic and describe your issue (after reading - https://retropie.org.uk/forum/topic/3/read-this-first)

                        To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

                        1 Reply Last reply Reply Quote 0
                        • FlyingTomahawkF
                          FlyingTomahawk
                          last edited by FlyingTomahawk

                          @administrators

                          I am not saying that the issue in this topic is power supply related so it is kinda off topic but I am new to this RPi stuff and I had some troubles too at first, troubles like weird RPi behaviour or emulator performance issues, until I finally got all of them sorted out by getting the "right" power supply setup.
                          Maybe we can have a sticky link to a wiki page that clearly explains the difference between all those power supply units and micro USB cables.

                          Some people buy the 2.5A USB AC adapter but use a regular micro USB cable from a phone or whatever they have laying around which most of times barely cover 1A or if lucky 2A. Or some cheap sellers sell those PSUs as 2.5A but pair it with a regular micro USB cable which again is not enough to power a RPi3 or maybe even a RPi2. I needed to buy a micro USB cable that clearly stated on the package that the cable is made to use for up to 2.4A.

                          Then there are the other PSU like the official Raspberry one (white colored) that don't use a separate micro USB cable and therefore should be able to power the device correctly.

                          I am sure we can reduce the amount of topics by just adding that info somewhere where people can see/read it. Even though there are many that can't or don't read the current sticky link in the forum. But I guess it should be worth a try.

                          What you say?

                          BuZzB 1 Reply Last reply Reply Quote 0
                          • BuZzB
                            BuZz administrators @FlyingTomahawk
                            last edited by

                            We have some information on the wiki, but I'm happy if some more information is added to the existing "read me first" topic - if someone split off the PSU stuff from https://github.com/retropie/retropie-setup/wiki/Overclocking#power-supply to it's own page on the wiki we could link to that (As it's not just linked to overclocking).

                            Not that I think it will make a difference as you have noticed - people don't bother reading it :-)

                            To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

                            1 Reply Last reply Reply Quote 1
                            • BuZzB
                              BuZz administrators
                              last edited by

                              I have added some info to the sticky

                              To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

                              1 Reply Last reply Reply Quote 2
                              • W
                                WalkerMan2 @mediamogul
                                last edited by

                                @mediamogul
                                I keep having the same issues as this person and it is not the power supply it is due to the load up code, in particular, a failed one. The fail I got was "Failed to start HAProxy Load Balancer. see systemct1 status haproxy.service' for details. " this is where the problem is coming from because on the first load it works fine but as soon as it reloads it fails this part of the code and will not work.

                                BuZzB 1 Reply Last reply Reply Quote 0
                                • BuZzB
                                  BuZz administrators @WalkerMan2
                                  last edited by

                                  @WalkerMan2 don't post to old topics.

                                  Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

                                  To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

                                  1 Reply Last reply Reply Quote 0
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