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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Retropie/Pi crashing during gameplay, and then during kernel update.

    Scheduled Pinned Locked Moved Help and Support
    retropie crashsystem freeze
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    • N
      namrood
      last edited by

      I have a had repeated issues of my Pi freezing (where only a power reset could resolve the issue) – the Pi would generally freeze between 10-45 minutes into a game and this happened when using SNES, Arcade and Playstation emulation.

      I got an overheating message on a separate occasion so fitted heatsinks. I have used a controller wired and Bluetooth and experienced the crash using either method, however having read about the Bluetooth crashing error with the DS3 controllers, I decided to update Retropie, accessed from the ES menu. I chose to update the kernel and sure enough, during the update after about 10 minutes, it crashed. I have a photo of the crash log. Here is my setup.

      Pi Model or other hardware: Raspberry Pi 3 Model B Quad Core CPU 1.2 GHz 1 GB RAM Motherboard
      Power Supply used: NorthPada UK Micro USB Mains Power Wall Supply Charger 5V 2.5A for Raspberry Pi 3 Model B / Raspberry Pi 2 Model B 4 Feet
      RetroPie Version Used (Retropie 4.1.14)
      Built From: Nachos 64gb
      USB Devices connected: None
      Disk: SanDisk Ultra 128 GB MicroSDXC UHS-I Memory Card with SD Adapter
      Controller used: 8Bitdo NES30 Pro Wireless Controller for Android/iOS/PC/Mac

      Error messages received (see screengrab): http://imgur.com/a/RB3vv

      ![http://imgur.com/a/RB3vv](image url)

      Thanks in advance for any help you can provide!
      !

      AlexMurphyA 1 Reply Last reply Reply Quote -1
      • AlexMurphyA
        AlexMurphy Banned @namrood
        last edited by

        @namrood Third party images bundled with ROMs are not supported on this forum. Contact "Nacho" for guidance and support.

        N 1 Reply Last reply Reply Quote 1
        • N
          namrood @AlexMurphy
          last edited by namrood

          @AlexMurphy The issue isn't with the image - hundreds, if not thousands of people use it with no crashing and it's pretty basic - I only mentioned it because the help and support here instructed me to be thorough in explaining my setup and one of the criteria:

          Built From: (Pre made SD Image on RetroPie website, Berryboot, or on top of existing OS etc.. - please provide the filename of any image used)

          If someone installs retropie and roms and then makes an image out of it, why would subsequent users of that image not be given any support on a forum about issues with retropie. The image uses retropie. Completely illogical.

          herb_fargusH AlexMurphyA 2 Replies Last reply Reply Quote -1
          • herb_fargusH
            herb_fargus administrators @namrood
            last edited by

            @namrood simple answer. It is illegal.

            And you really trust some random bloke on the internet not to compile malware or other things you aren't aware about?

            No. Those images do nothing but hurt our project by associating it with piracy. You will find no help here.

            If you read the documentation it will answer 99% of your questions: https://retropie.org.uk/docs/

            Also if you want a solution to your problems read this first: https://retropie.org.uk/forum/topic/3/read-this-first

            N 1 Reply Last reply Reply Quote 2
            • BuZzB
              BuZz administrators
              last edited by BuZz

              It's also clearly mentioned in the pinned read me first topic.

              To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

              1 Reply Last reply Reply Quote 0
              • AlexMurphyA
                AlexMurphy Banned @namrood
                last edited by AlexMurphy

                @namrood The issue is the image. Third party images are not supported for a variety of reasons. 1. It is illegal to distribute copyrighted material. 2. No-one knows how this image was configured, what tweaks it contains or even possible malware included.

                N 1 Reply Last reply Reply Quote 0
                • N
                  namrood @herb_fargus
                  last edited by

                  @herb_fargus I had an error upgrading retropie through emulationstation. I doubt the image used had anything to do with it. Most likely an SD problem.

                  I frequent many large gaming communities who have used this image as a way of instantly setting up retropie without having to follow coding instructions etc as it is readymade. It is so popular I find it extremely unlikely to have malware etc. though if you can tell me from the error code that this is likely to be the case that would at least be helpful. Also, you assume there are roms on this image I do not legally own. I am not using retropie illegally, but I do not wish to incriminate this forum or members in any perceived illegality. I do not believe offering help and support based on the error code provided would incriminate anyone but if those are the house rules about third party images then fair enough.

                  1 Reply Last reply Reply Quote -1
                  • N
                    namrood @AlexMurphy
                    last edited by

                    @AlexMurphy said in Retropie/Pi crashing during gameplay, and then during kernel update.:

                    @namrood The issue is the image. Third party images are not supported for a variety of reasons. 1. It is illegal to distribute copyrighted material. 2. No-one knows how this image was configured, what tweaks it contains or even possible malware included.

                    Cool well thanks for explaining - the SD is fried, so I guess I'll start out again with the basic Retropie image like a wholesome young man and try not to screw anything up.

                    AlexMurphyA 1 Reply Last reply Reply Quote 0
                    • BuZzB
                      BuZz administrators
                      last edited by

                      No coding is required to setup RetroPie from the official image. We don't like people distributing images with ROMs - if you cared at all about the project, neither would you.

                      To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

                      1 Reply Last reply Reply Quote 0
                      • AlexMurphyA
                        AlexMurphy Banned @namrood
                        last edited by

                        @namrood Your choice. So, you actually own 10,000 plus cartridges, cassettes, CDs, Laser-discs and all the associated hardware? That's an impressive collection...

                        N 1 Reply Last reply Reply Quote 0
                        • AlexMurphyA
                          AlexMurphy Banned
                          last edited by

                          0_1489797658987_thelaw.png

                          N 1 Reply Last reply Reply Quote 1
                          • N
                            namrood @AlexMurphy
                            last edited by namrood

                            @AlexMurphy said in Retropie/Pi crashing during gameplay, and then during kernel update.:

                            @namrood Your choice. So, you actually own 10,000 plus cartridges, cassettes, CDs, Laser-discs and all the associated hardware? That's an impressive collection...

                            Well technically (playing devils advocate not having a go)

                            a) You don't know what is on the third party images or what is kept from them
                            b) As an administrator on this board how could you know what software/hardware anyone here does or does not own? How could you prove I don't own all of this - before refusing to address technical queries on the grounds I don't own the roms I am using?
                            c)The reality is if RP is only for preservation or legally owned backups then legally-speaking barely anybody would qualify to use it. But it's smart of you to keep a hard line, I understand the necessity of it.

                            AlexMurphyA 1 Reply Last reply Reply Quote 0
                            • AlexMurphyA
                              AlexMurphy Banned @namrood
                              last edited by

                              @namrood a) I'm aware of what is contained on the image you referenced. b) I am not an admin, merely a strong supporter of RetroPie. I don't have to prove anything, you on the other hand may have to prove legal ownership of those ROMs. As stated before legality is only one issue when it comes to third party images. Configuration and custom code changes are another. c) the law is the law.

                              1 Reply Last reply Reply Quote 0
                              • N
                                namrood @AlexMurphy
                                last edited by

                                @AlexMurphy Is there a legal difference between websites which host roms and images which contain roms? Genuine question.

                                I think you guys are right btw, in principle.

                                AlexMurphyA 1 Reply Last reply Reply Quote 0
                                • AlexMurphyA
                                  AlexMurphy Banned @namrood
                                  last edited by

                                  @namrood The technicalities will vary from country to country. IANAL but I would say infringement of intellectual property rights and the distribution or downloading of any software containing copyrighted material which you have not purchased through the appropriate channels is probably illegal. I've no wish to get into a legal discussion. My original point stands and it is stated within the rules of the forum. Third party images are not supported.

                                  1 Reply Last reply Reply Quote 0
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