Kodi 17.3 Crashes when detecting x265 files

maxbeanz

Pi 3
Official Power Supply
RetroPie Updated June 25th

Log found in /dev/shm/runcommand.log (if relevant):
Parameters:
Executing: kodi
gpuserv: vc_gpuserv_init: starting initialisation
/usr/lib/arm-linux-gnueabihf/kodi/kodi_v7.bin: symbol lookup error: /usr/lib/arm-linux-gnueabihf/kodi/kodi_v7.bin: undefined symbol: vc_gpuserv_deinit

It scanned the file successfully for the meta data and artwork etc. but when trying to play the file Kodi crashes. Also when you've exited Kodi and restart it it instantly crashes until I unplug my USB with the x265 file on and delete it.

These are the specs of the files that make it crash :-

Format                      : Matroska
Format version              : Version 4 / Version 2
File size                   : 238 MiB
Duration                    : 44 min 33 s
Overall bit rate            : 745 kb/s
Encoded date                : UTC 2017-06-30 11:57:42
Writing application         : mkvmerge v11.0.0 ('Alive') 64bit
Writing library             : libebml v1.3.4 + libmatroska v1.4.5

Video
ID                          : 1
Format                      : HEVC
Format/Info                 : High Efficiency Video Coding
Format profile              : Main@L3.1@Main
Codec ID                    : V_MPEGH/ISO/HEVC
Duration                    : 44 min 33 s
Bit rate                    : 676 kb/s
Width                       : 1 280 pixels
Height                      : 720 pixels
Display aspect ratio        : 16:9
Frame rate mode             : Constant
Frame rate                  : 23.976 (24000/1001) FPS
Color space                 : YUV
Chroma subsampling          : 4:2:0
Bit depth                   : 8 bits
Bits/(Pixel*Frame)          : 0.031
Stream size                 : 216 MiB (91%)
Default                     : Yes
Forced                      : No
Color range                 : Limited
Color primaries             : BT.709
Transfer characteristics    : BT.709
Matrix coefficients         : BT.709

Audio
ID                          : 2
Format                      : AAC
Format/Info                 : Advanced Audio Codec
Format profile              : HE-AAC / LC
Codec ID                    : A_AAC
Duration                    : 44 min 33 s
Bit rate                    : 66.2 kb/s
Channel(s)                  : 2 channels
Channel positions           : Front: L R
Sampling rate               : 48.0 kHz / 24.0 kHz
Frame rate                  : 23.438 FPS (1024 spf)
Compression mode            : Lossy
Delay relative to video     : 23 ms
Stream size                 : 21.4 MiB (9%)
Default                     : Yes
Forced                      : No

x265 720p files used to work fine on Kodi 16.

BuZz

What is the output of uname -a ?

maxbeanz

@BuZz said in Kodi 17.3 Crashes when detecting x265 files:

What is the output of uname -a ?

Linux retropie 4.4.50-v7+ #970 SMP Mon Feb 20 19:18:29 GMT 2017 armv7l GNU/Linux

Rascas

@maxbeanz You need to update the kernel/firmware. Go to RetroPie-Setup -> Configuration Tools -> Raspbian Tools -> Upgrade Raspbian Packages.

maxbeanz

@Rascas said in Kodi 17.3 Crashes when detecting x265 files:

@maxbeanz You need to update the kernel/firmware. Go to RetroPie-Setup -> Configuration Tools -> Raspbian Tools -> Upgrade Raspbian Packages.

Thanks, I never realised that option was there. I thought it did all that when selecting 'Update installed packages' (and dependencies). Works now.

BuZz

@maxbeanz it does. It asks if you want to update system packages when choosing that. Choosing yes will update kernel and firmware if new versions are available.

maxbeanz

@BuZz I have done that several times (update all installed packages and also dependencies). It doesn't update the kernal and firmware. I still had the Kodi crash problem until I did what @rascas said. That update took about 30 minutes (i had about 108 updates).

BuZz

@maxbeanz they do the same thing. You must have chosen not to update system packages.

maxbeanz

@BuZz said in Kodi 17.3 Crashes when detecting x265 files:

@maxbeanz they do the same thing. You must have chosen not to update system packages.

I have updated my 4.x Retropie image at least twice since installing. I chose 'Update All Installed packages' and when it asked if I also want to update the dependencies etc. I chose yes. I never saw it say anything about upgrading Raspian Kernal during the process. Since Kodi 17 it's never been able to play x265 files until I chose 'Raspian Tools / Upgrade Raspian Packages'. Maybe the script isn't fully working ? Can @Rascas confirm this ? Anyway, Kodi can play the files now.