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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    RetroPie freezes in UI with video preview

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    • ClydeC
      Clyde @Loggahead
      last edited by Clyde

      @loggahead said in RetroPie freezes in UI with video preview:

      the PI is not in a case and has heatsinks on the chips.

      The heatsinks may actually isolate the chips instead of cooling them, if they are attached by normal, non-thermoconducting glue, as many cheap heatsink sets are. If you're not sure what kind of glue you have, it may be a good idea to remove the sinks, clean the chips with high proof alcohol (not water!) and test the temperature of the system.

      edit: See this thread for a temperature display in the Retropie menu. I didn't test it, though.

      LoggaheadL 1 Reply Last reply Reply Quote 0
      • darkniorD
        darknior
        last edited by

        I also have this problem from the beginning ... many month ago.
        All is working fine, and some time when i start my TV i discover my pi has crash, with some time a video glitch, some time the linux console, but all is freeze.
        I always think it was the Video Screen Saver that crash ... on some videos.
        All my videos comme from EmuMovies and i made some myself like us. And i never see one video crashing ...
        Hard to found if it is really a video, what video it is ??? i can't test all my videos one by one, i have maybe more than 3000 videos.

        Life is game, just play it !

        1 Reply Last reply Reply Quote 0
        • LoggaheadL
          Loggahead @Clyde
          last edited by

          @clyde My heatsinks are just attached using the compound tape that was on them. It's arctic silver or anything and probably isn't transferring heat all that efficiently. Although I have noticed the heatsinks get hot to the touch. I'll monitor the temp display now that I know it's overheating and compare that to the temps I get with the new case / fan.

          It's odd to me though that it never has overheated on me while playing games which I have been playing A LOT since I built this cabinet. It only started overheating using OMX player. I guess it really is putting the cycles to the cpu on the pi to play vids!

          @darknior Just because I found that my issue wasn't my vids and has ended up being my pi overheating and crashing due to vids being played back, look for a small thermometer icon in the upper right-hand corner of your screen the next time your pi locks up. That will indicate it's overheating. It's VERY EASY to overlook even if you already know about it.

          My 1982 Robotron Restoration / Conversion Project running on retropie !!!

          ClydeC 1 Reply Last reply Reply Quote 0
          • ClydeC
            Clyde @Loggahead
            last edited by

            @loggahead said in RetroPie freezes in UI with video preview:

            It's odd to me though that it never has overheated on me while playing games which I have been playing A LOT since I built this cabinet. It only started overheating using OMX player. I guess it really is putting the cycles to the cpu on the pi to play vids!

            But that shouldn't be the case if you're using a hardware accelerated player like OMX. Hardware acceleration should remove stress from the normal CPU, not add to it. (?)

            darkniorD 1 Reply Last reply Reply Quote 1
            • darkniorD
              darknior @Clyde
              last edited by

              @clyde You are right. I don't have any pi overheating.

              Life is game, just play it !

              1 Reply Last reply Reply Quote 0
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