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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Can't find help for this

    Scheduled Pinned Locked Moved Help and Support
    need help
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    • J
      jont
      last edited by jont

      So I found a image that was 128gb, got it on the sd card just fine, when it loads in it has a scroll bar with all the systems on it and it fits the tv just fine, however when I open a system it has a nice layout but the game list is on the left but for whatever reason it's to far to the left making the games impossible to read, but why would it only happen on the game list and not the first screen with the systems on it?? Second question is, each rom has a border on it when you play it, if it's a Playstation game it shows the Playstation on the right and left of the game and for some games the border makes it hard to see parts of text or just the ground, anyway to remove the border??? Any help would be much appreciated and keep in mind this is all new to me, yep I'm a noob lol

      mituM BobHarrisB rbakerR 3 Replies Last reply Reply Quote 0
      • mituM
        mitu Global Moderator @jont
        last edited by

        @jont Was the image already loaded with ROMs ? Please read the rules - https://retropie.org.uk/forum/topic/2/forum-rules. We cannot support 3rd party images, so you might start with the normal RetroPie image from https://retropie.org.uk/download/, install it and then see if you get the same issues.

        1 Reply Last reply Reply Quote 3
        • BobHarrisB
          BobHarris @jont
          last edited by

          This post is deleted!
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          • rbakerR
            rbaker @jont
            last edited by

            @jont Your problem lies with the 3rd Party image. It's impossible to know how it's configured. It maybe for a specific display, it's likely to be highly customized in some unknown way, it could just be incorrectly set up. That's why the good folks on here cannot support these images because it's a waste of energy as nobody knows what the software is. Add to that the fact they are likely to be shipped with roms and the fact that people are paying for these! It's a big breach of the rules as shown here. See point 5. So as advised above, a fresh install will allow a full troubleshoot as we all have the same image on our sd cards.

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