@chicuelo i see thank you very much ill see if i cant do that on Monday anything else I can do in the mean time and do you mind if i ask you nice guys a few more questions because there are some other things I'm working on for my end of the project mainly two things: 1. I wish to use a separate background image for the retro-pie options but when I add a background image tag extra= "true" included to the theme.xml in the retro-pie sub folder it seems to break it (it being the entire theme) and I can't seem to figure out the issue 2. I've heard a lot of conflicting documentation about the subject of the carousel being theme able everything from it only being theme-able specifically on retropie to it requiring a plugin to it being hard coded and not being theme able at all I merely wish to remove the grey carousel bar and include the logo svg any recent relevant documentation on this would be appreciated thanks a lot everyone!
@jont Your problem lies with the 3rd Party image. It's impossible to know how it's configured. It maybe for a specific display, it's likely to be highly customized in some unknown way, it could just be incorrectly set up. That's why the good folks on here cannot support these images because it's a waste of energy as nobody knows what the software is. Add to that the fact they are likely to be shipped with roms and the fact that people are paying for these! It's a big breach of the rules as shown here. See point 5. So as advised above, a fresh install will allow a full troubleshoot as we all have the same image on our sd cards.