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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Forum Registration Issue

    Scheduled Pinned Locked Moved Help and Support
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    • MajorDangerNineM
      MajorDangerNine
      last edited by

      I'm posting this on behalf of @leitmotiv


      My username is @leitmotiv .

      I am trying to get signed up and confirmed, but I am not receiving the confirmation email.

      I have done the obvious stuff. Checked my spam folders and multiple other folders to find a hidden message. I've checked my blacklist and whitelist and both are blank. I've had it resent to another email and went so far as to start up another email. Between the three emails they represent Gmail, Yahoo and Yandex. I've had confirmation emails resent to each one and nothing.

      I would ask support for help, but I can't because my account isn't confirmed.


      I hope you are able to help this user, or advise me how I can help you help them.

      SBCGaming | Unofficial RetroPie Discord

      1 Reply Last reply Reply Quote 0
      • BuZzB
        BuZz administrators
        last edited by

        They have already emailed me btw. I am looking into it (I'm also not well currently).

        To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

        MajorDangerNineM 1 Reply Last reply Reply Quote 1
        • MajorDangerNineM
          MajorDangerNine @BuZz
          last edited by MajorDangerNine

          @BuZz Oh, they didn't tell me that.

          Thank you for your time.

          SBCGaming | Unofficial RetroPie Discord

          BuZzB 1 Reply Last reply Reply Quote 0
          • BuZzB
            BuZz administrators @MajorDangerNine
            last edited by

            @MajorDangerNine I hadn't got around to replying to them yet. I may have just resolved the problem so they can try again. Looks like NodeBB changed the default email port from 25 to 587 with the latest update and exim4 by default only had port 25 open.

            Emails are now flowing through the system. No emails will have been sent out in the last few days though.

            To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

            MajorDangerNineM 1 Reply Last reply Reply Quote 1
            • BuZzB
              BuZz administrators
              last edited by

              Actually may not have been them - I got a few emails it seems. Unfortunate timing for this to break just before I fell sick.

              To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

              1 Reply Last reply Reply Quote 0
              • MajorDangerNineM
                MajorDangerNine @BuZz
                last edited by

                @BuZz Your fix fixed their problem.

                Thank you for your time and hope you recover swiftly.

                SBCGaming | Unofficial RetroPie Discord

                1 Reply Last reply Reply Quote 0
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