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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    no output with HDMI

    Scheduled Pinned Locked Moved Help and Support
    hdmioutputmodel b
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    • J
      JimJames
      last edited by

      I saw someone post something similar to my isue but his was resolved with formatting through his cell phone.
      using SanDisk ultra 32 GB

      My raspberry Pi 3 Model B
      red light comes on
      fan comes on
      formatted on my computer-no results
      formatted on cell phone-no results

      downloaded the program from retro on windows browser as well as firefox. went through the writing process via Win32DiskImager for both browsers and nothing.

      Tried the HDMI from my cable box while watching it, unplugged it and plugged it into the raspberry and no signal.

      Could it be a bad raspberry?
      any suggestions or help would be greatly appreciated
      thanks,
      Jim

      1 Reply Last reply Reply Quote 0
      • mituM
        mitu Global Moderator
        last edited by

        Did you unzip the download image first, before writing it to the SD card ?

        J 1 Reply Last reply Reply Quote 0
        • J
          JimJames @mitu
          last edited by

          @mitu yea I did, sorry didn't mention that but yes I unzipped the file before writing it to the SD card

          1 Reply Last reply Reply Quote 0
          • mituM
            mitu Global Moderator
            last edited by

            Check out the Boot troubleshooting page and see in which stage your PI stops. Are you using a compatible power supply ?

            1 Reply Last reply Reply Quote 0
            • J
              JimJames
              last edited by

              Looked through that page and just the solid red light comes on.
              did try another SD card (samsung 32 evo) that i knew had no issues.
              went through the process and same outcome, solid red light

              1 Reply Last reply Reply Quote 0
              • J
                JimJames
                last edited by

                I tried using 7Z as my unzip and Etcher as my writer and when selecting the file in Etcher it says
                " looks like this is not a bootable image.
                the image does not appear to contain a partition table and might not be reconized or bootable by your device."

                tried it still and nothing.

                the file that comes up to apply to the SD card is simply named 1 , its a 2.16 gb file

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                • mituM
                  mitu Global Moderator
                  last edited by

                  On the download page there's also the checksum for the file - use 7Zip to calculate the checksum and see if they match. Maybe the download is corrupted.

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                  • J
                    JimJames
                    last edited by

                    Update:
                    i looked around online and there was a video of someone having the same issue and the piece that is right below the SD port (on the other side of the board) you pull that piece out a little and press it back in and everything works perfect afterwards. Maybe its just a factory issue that its not in all the way butno matter what it worked.
                    thank you for helping me figure it out

                    chicueloC 1 Reply Last reply Reply Quote 0
                    • chicueloC
                      chicuelo @JimJames
                      last edited by

                      @JimJames I think I have the same issue, could you remember the video or how to fix that? it would be a big help.
                      Thanks!

                      1 Reply Last reply Reply Quote 0
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