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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Emulationstation crashed and Cannot allocate memory on pi4

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    crashpi 4es crashed
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    • mituM
      mitu Global Moderator @quicksilver
      last edited by mitu

      Let's try to get a full backtrace. Going back to the instructions I posted earlier in the topic:

      • install gdb with sudo apt install gdb
      • exit EmulationStation and start a SSH session to your PI.
      • run from the command line (via SSH)
      gdb -q /opt/retropie/supplementary/emulationstation/emulationstation
      # at the gdb prompt
      (gdb) set logging file /home/pi/es_crash.log
      (gdb) run
      
      • wait for ES to crash
      • run from the gdb prompt:
      (gdb) bt full #this should dump the crash log to the file
      (gdb) q # exit
      

      Post the crash file (/home/pi/es_crash.log) to pastebin.com.

      quicksilverQ 1 Reply Last reply Reply Quote 0
      • quicksilverQ
        quicksilver @mitu
        last edited by quicksilver

        @mitu said in Emulationstation crashed and Cannot allocate memory on pi4:

        I tried your advice but no log gets saved. Below are the commands I used:

        pi@retropie:~ $ gdb -q /opt/retropie/supplementary/emulationstation/emulationstation
        Reading symbols from /opt/retropie/supplementary/emulationstation/emulationstation...(no debugging symbols found)...done.
        (gdb) set logging file /home/pi/es_crash.log
        (gdb)
        (gdb) run
        Starting program: /opt/retropie/supplementary/emulationstation/emulationstation
        [Thread debugging using libthread_db enabled]
        Using host libthread_db library "/lib/arm-linux-gnueabihf/libthread_db.so.1".
        [New Thread 0xb4e0c160 (LWP 9985)]
        [Thread 0xb4e0c160 (LWP 9985) exited]
        [Inferior 1 (process 9982) exited normally]
        (gdb) bt full
        No stack.
        (gdb) q
        
        

        Edit: just realized that I pressed f4 to get to the terminal and it crashed while exiting so maybe it didnt work because of that? I will try again by just launching games.

        1 Reply Last reply Reply Quote 0
        • quicksilverQ
          quicksilver
          last edited by quicksilver

          Just tried again ES crashed on startup:

          pi@retropie:~ $ gdb -q /opt/retropie/supplementary/emulationstation/emulationsta                            tion
          Reading symbols from /opt/retropie/supplementary/emulationstation/emulationstati                            on...(no debugging symbols found)...done.
          (gdb) set logging file /home/pi/es_crash.log
          (gdb) run
          Starting program: /opt/retropie/supplementary/emulationstation/emulationstation
          [Thread debugging using libthread_db enabled]
          Using host libthread_db library "/lib/arm-linux-gnueabihf/libthread_db.so.1".
          [New Thread 0xb4e0c160 (LWP 10011)]
          
          Thread 2 "emulationstatio" received signal SIGSEGV, Segmentation fault.
          [Switching to Thread 0xb4e0c160 (LWP 10011)]
          0x001b4fe4 in nsvg__initPaint(NSVGcachedPaint*, NSVGpaint*, float) [clone .isra.                            11] [clone .part.12] ()
          (gdb) bt full
          #0  0x001b4fe4 in nsvg__initPaint(NSVGcachedPaint*, NSVGpaint*, float) [clone .i                            sra.11] [clone .part.12] ()
          No symbol table info available.
          #1  0x001b4ff0 in nsvg__initPaint(NSVGcachedPaint*, NSVGpaint*, float) [clone .i                            sra.11] [clone .part.12] ()
          No symbol table info available.
          #2  0x001b4ff0 in nsvg__initPaint(NSVGcachedPaint*, NSVGpaint*, float) [clone .i                            sra.11] [clone .part.12] ()
          No symbol table info available.
          #3  0x001b4ff0 in nsvg__initPaint(NSVGcachedPaint*, NSVGpaint*, float) [clone .i                            sra.11] [clone .part.12] ()
          No symbol table info available.
          #4  0x001b4ff0 in nsvg__initPaint(NSVGcachedPaint*, NSVGpaint*, float) [clone .i                            sra.11] [clone .part.12] ()
          No symbol table info available.
          #5  0x001b4ff0 in nsvg__initPaint(NSVGcachedPaint*, NSVGpaint*, float) [clone .i                            sra.11] [clone .part.12] ()
          No symbol table info available.
          #6  0x001b4ff0 in nsvg__initPaint(NSVGcachedPaint*, NSVGpaint*, float) [clone .i                            sra.11] [clone .part.12] ()
          No symbol table info available.
          #7  0x001b4ff0 in nsvg__initPaint(NSVGcachedPaint*, NSVGpaint*, float) [clone .i                            sra.11] [clone .part.12] ()
          --Type <RET> for more, q to quit, c to continue without paging--q
          Quit
          (gdb) q
          A debugging session is active.
          
                  Inferior 1 [process 10008] will be killed.
          
          Quit anyway? (y or n) y
          pi@retropie:~ $
          

          But no log to be found in /home/pi/

          1 Reply Last reply Reply Quote 0
          • quicksilverQ
            quicksilver
            last edited by

            So third time is a charm, here is the log file:

            https://pastebin.com/5WygSKfD

            1 Reply Last reply Reply Quote 0
            • mituM
              mitu Global Moderator
              last edited by mitu

              unfortunately it doesn't contain the information of where the crash originated. I think my instructions are not correct and the backtrace is not printed in the logs :/.

              1 Reply Last reply Reply Quote 0
              • quicksilverQ
                quicksilver
                last edited by quicksilver

                I appreciate your help on this. Do you have any further advice? Im not sure what to do now considering I just started over and the issue persists.

                1 Reply Last reply Reply Quote 0
                • mituM
                  mitu Global Moderator
                  last edited by

                  Since I can't reproduce it with my data, can you create an archive with all your gamelists ($HOME/.emulationstation/gamelists), which should have both the list of games and the artwork - no ROMs. ? Let's see if we can transplant your configuration on my system.

                  quicksilverQ 1 Reply Last reply Reply Quote 0
                  • quicksilverQ
                    quicksilver @mitu
                    last edited by

                    @mitu you want just the gameslists or do you want the scraped media files too? (no roms)

                    mituM 1 Reply Last reply Reply Quote 0
                    • mituM
                      mitu Global Moderator @quicksilver
                      last edited by

                      Yes, add the scraped media also, since you said you don't have videos.

                      1 Reply Last reply Reply Quote 0
                      • quicksilverQ
                        quicksilver
                        last edited by

                        Ok Ill get started on that, it will take me some time to extricate that info since I now have it stored with my roms. Unfortunately it wont be as easy to copy and paste as before.

                        1 Reply Last reply Reply Quote 0
                        • mituM
                          mitu Global Moderator
                          last edited by

                          The following commands should zip all media related .png files into one zip:

                          cd $HOME/RetroPie/roms
                          find -type f | grep media | egrep png$ | zip all-media.zip -@
                          
                          quicksilverQ 1 Reply Last reply Reply Quote 0
                          • quicksilverQ
                            quicksilver @mitu
                            last edited by

                            @mitu Ill give this a shot thanks

                            1 Reply Last reply Reply Quote 0
                            • quicksilverQ
                              quicksilver
                              last edited by

                              Before I made someone else do a bunch of work trying to troubleshoot my issue I decided to start with a stock image and make changes one by one to see when the crashing occured. I narrowed it down to the nostalgic-neo theme. After I reverted back to the default nostalgic theme and rebooting I haven't had a crash and it's been almost a week. I removed the nostalgic-neo theme from my pi 3 rebooted and it is also stable again. Not sure exactly why this theme made emulation station unstable for me but I'm glad to have finally figured it out. The odd thing is that originally when I was troubleshooting this issue I switched to the carbon theme and still had crashing but maybe if it was some sort of memory issue/leak then I should have rebooted in between tests.

                              EfriimE 1 Reply Last reply Reply Quote 1
                              • EfriimE
                                Efriim @quicksilver
                                last edited by

                                @quicksilver
                                Yeah probably got to reboot for that. I didn't bother looking at the theme when you ruled it out, I probably wouldn't be able to notice anything anyway. Glad you figured it out.

                                1 Reply Last reply Reply Quote 0
                                • R
                                  Retropia.rd
                                  last edited by

                                  Hi all, I found out that the problem occurs when the RPi4 is configured to display 4K. If you change the /boot/config.txt and force 1080p, the problem goes away.

                                  shavecatS 1 Reply Last reply Reply Quote 0
                                  • shavecatS
                                    shavecat @Retropia.rd
                                    last edited by

                                    @Retropia-rd
                                    Hey so i change the
                                    #hdmi_group=1
                                    #hdmi_mode=16
                                    too
                                    hdmi_group=1
                                    hdmi_mode=16

                                    But i still getting this error

                                    1 Reply Last reply Reply Quote 0
                                    • shavecatS
                                      shavecat @quicksilver
                                      last edited by

                                      @quicksilver
                                      Hey quicksilver
                                      im having the same thing.
                                      im stuck with that for a month now...
                                      but before that everything was fine like u said.

                                      https://retropie.org.uk/forum/topic/27779/help-retropie-games-roms-going-back-to-emulationstation-sometimes?_=1600279649841

                                      how did u get it fix ? plz :)

                                      quicksilverQ 1 Reply Last reply Reply Quote 0
                                      • quicksilverQ
                                        quicksilver @shavecat
                                        last edited by

                                        @shavecat I'm fairly certain my issue was related to the theme I was using, try switching back to carbon theme, reboot your pi and see if that fixes it.

                                        shavecatS 1 Reply Last reply Reply Quote 0
                                        • shavecatS
                                          shavecat @quicksilver
                                          last edited by shavecat

                                          @quicksilver
                                          Thank u i will give a try :)

                                          so im still getting this on my runcommand.log and the game just go back to emulationsatin
                                          https://pastebin.com/KYeiA7DE

                                          1 Reply Last reply Reply Quote 0
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