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    Please do not post a support request without first reading and following the advice in https://retropie.org.uk/forum/topic/3/read-this-first

    Locked out of Pi

    Scheduled Pinned Locked Moved Help and Support
    helperrorlogin error
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    • ArsonistA
      Arsonist
      last edited by

      Recently I updated my Pi to use the newest version of retropie, afterwards it asked me for a login even though I never set one, I tried using the default login and it just says "login incorrect"

      Can anyone help?

      1 Reply Last reply Reply Quote 0
      • mituM
        mitu Global Moderator
        last edited by

        https://retropie.org.uk/docs/FAQ/#why-emulationstation-doesnt-start-automatically-after-an-update

        ArsonistA 1 Reply Last reply Reply Quote 0
        • ArsonistA
          Arsonist @mitu
          last edited by

          @mitu i would do that but again the default login is not working for some reason

          mituM 1 Reply Last reply Reply Quote 0
          • mituM
            mitu Global Moderator @Arsonist
            last edited by

            @Arsonist Then you either changed it at some point or you're not using a RetroPie official image.

            ArsonistA 1 Reply Last reply Reply Quote 0
            • ArsonistA
              Arsonist @mitu
              last edited by

              @mitu would there be any way of changing the password via my laptop or anything? or would i have to delete retropie and redownload it

              BuZzB 1 Reply Last reply Reply Quote 0
              • BuZzB
                BuZz administrators @Arsonist
                last edited by

                @Arsonist how did you install it? You can reinstall from the image on our site.

                To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

                ArsonistA 1 Reply Last reply Reply Quote 0
                • ArsonistA
                  Arsonist @BuZz
                  last edited by

                  @BuZz i downoaded it from the official site 4 months ago, just double checked my history to make sure

                  BuZzB 1 Reply Last reply Reply Quote 0
                  • BuZzB
                    BuZz administrators @Arsonist
                    last edited by BuZz

                    @Arsonist then the login details should work. Make sure you spell raspberry correctly (easy to typo). But you're probably running a Raspbian Stretch based image (which is unsupported upstream and will be by retropie also in the future) so might be a good time to start from a fresh image.

                    To help us help you - please make sure you read the sticky topics before posting - https://retropie.org.uk/forum/topic/3/read-this-first

                    1 Reply Last reply Reply Quote 0
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